How to talk to customer service – and actually get what you want
How to talk to customer service – and actually get what you want  
Podcast: Life Kit
Published On: Thu Mar 17 2022
Description: Asking to speak to the manager isn't going to get the results you want. In this episode, negotiation consultant Craig dos Santos gives tips on how to make a customer service representative your collaborator instead of your enemy.To manage podcast ad preferences, review the links below:See pcm.adswizz.com for information about our collection and use of personal data for sponsorship and to manage your podcast sponsorship preferences.NPR Privacy Policy