How to talk to customer service – and actually get what you want
How to talk to customer service – and actually get what you want  
Podcast: Life Kit
Published On: Thu Mar 17 2022
Description: Asking to speak to the manager isn't going to get the results you want. In this episode, negotiation consultant Craig dos Santos gives tips on how to make a customer service representative your collaborator instead of your enemy.See pcm.adswizz.com for information about our collection and use of personal data for sponsorship and to manage your podcast sponsorship preferences.NPR Privacy Policy