Oliver Wyman Series: John Johansen – Leveraging the startup culture within legacy corporations
Oliver Wyman Series: John Johansen – Leveraging the startup culture within legacy corporations  
Podcast: Scouting for Growth
Published On: Thu May 30 2024
Description: On this episode of the Scouting For Growth podcast, Sabine VdL talks to John Johansen, a senior technology executive & operational leader with over 25 years of experience in consulting & executive roles. She is also joined by Steven Abel, partner at Oliver Wyman. In this episode, the two guests want to challenge & change current operational mindsets within large enterprises. They dive into the known tech challenges existing within our currently fast-evolving digitalizing insurance space, why an experimentation culture is critical to drive the relevance & resilience business needs today, what are the most effective paths for evolution, reinvention & consideration, & insights on how businesses can leverage tech ecosystems to scale digitally-driven revenue models. KEY TAKEAWAYS          I started creating business applications when I was 13 years old & have been writing software ever since. I’ve been doing this in the insurance world for about 30 years. With Oliver Wyman, we’ve been able to create a team that builds tools at speed that really improve our clients’ businesses. InsurTechs have admirable qualities of being able to run experiments & take them to investors & get feedback even in the early days, then pivot on the back of those results. They can quickly create real, tangible products that people can touch, feel & react to, which creates a new round of experimentation, including more people giving feedback, more experimentation & more changes. We wanted to bring that into a corporate environment that didn’t have that level of agility. The idea of responsible innovation is super important. There’s nothing wrong with the big corporate machine because it does many things well. It protects the risk agenda; it enables bulletproof, very stable technology. We have a very large client we’ve worked with on innovation, and we’re beginning to scale that in the enterprise. We’re not thinking of this in three lanes: The innovation group, the BAU support group, and the enterprise architecture group. One of the things that’s fraught with peril in any IT organisation is the transition from development to beta tests, to launch, to production support. Are we doing those things better? Is there less drama? Thinking through those early experiments & really demonstrating to people that the process is yielding that benefit/business change faster, with less investment, than an 18-month requirement process, an 18-month build & then a 12-month implementation. With the right experiments & stakeholder team, we are seeing those metrics trending in the right direction. BEST MOMENTS ‘We’re still seeing some bureaucracy, which means it’s hard to maintain momentum. We wanted to break the bounds of the culture and progress in weeks, not months.’ ‘There’s a lot that we can do to improve business processes & be responsive to our business users by running small experiments.’ ‘The most important part of measuring success starts with picking the right experiments up front.’ ‘We can begin to measure by throughput: Is this process of experimentation actually getting us to faster, better business results, implementations and hand-offs?’ ABOUT THE GUESTS John Johansen is a seasoned senior technology executive & operational leader with a proven track record of success. Based in Naples, he brings extensive experience in driving growth & innovation within the technology sector. As part of Oliver Wyman, Johansen specializes in helping legacy corporations leverage startup culture to foster agility, accelerate digital transformation, & unlock new opportunities. Steve Abel is a dedicated partner at Oliver Wyman, leveraging his 25+ years of consulting & executive experience to help clients tackle intricate challenges & lead teams in delivering reliable insights. With a strong focus on smart technological implementation, Steve has a proven track record of generating value for organizations. His extensive expertise encompasses program management, operations, shared services, enabling technologies, business process reengineering, finance best practices, insurance products & data, actuarial platforms, machine learning, artificial intelligence, cloud solutions, & business & technical architecture. Steve's passion lies in helping clients achieve their strategic objectives & optimize performance, while cultivating a collaborative, innovative, & high-performing work culture. ABOUT THE HOST Sabine VanderLinden is a corporate strategist turned entrepreneur and the CEO of Alchemy Crew Ventures. She leads venture-client labs that help Fortune 500 companies adopt and scale cutting-edge technologies from global tech ventures. A builder of accelerators, investor, and co-editor of the bestseller The INSURTECH Book, Sabine is known for asking the uncomfortable questions—about AI governance, risk, and trust. On Scouting for Growth, she decodes how real growth happens—where capital, collaboration, and courage meet. If this episode sparked your thinking, follow Sabine VanderLinden on LinkedIn, Twitter, and Instagram for more insights. And if you’re interested in sponsoring the podcast, reach out to the team at hello@alchemycrew.ventures