Jimmy Wales on The Seven Rules of Trust and Building Integrity at Scale
Podcast: Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)Published On: Mon Feb 23 2026
Description: Can trust be engineered into digital systems or is it purely cultural? In this episode of Technovation, Peter High speaks with Jimmy Wales, co-founder of Wikipedia and author of The Seven Rules of Trust, about designing platforms that scale without sacrificing integrity. From neutrality policies to radical transparency and human-in-the-loop AI governance, Wales shares how trust must be built, not assumed. Key highlights from the episode: Why trust operates at a human scale, even inside global platforms How incentives shape behavior, and why ad-driven models distort integrity Lessons from Airbnb’s early trust crisis Managing generative AI with human oversight Neutrality as a strategic discipline in polarized times
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