Nuri Otus on AI-Powered Agents, Customer Experience & Frictionless Service Automation
Podcast: Making BIG ShiftsPublished On: Thu Dec 04 2025
Description: In this episode of Making BIG Shifts, host Josh Anderson interviews Nuri Otus, founder of KinetQ, a company focused on creating AI-driven personalized agents to enhance customer interactions. Nuri shares his journey from journalism to entrepreneurship, the evolution of Kinetic, and the importance of streamlining customer service in the automotive industry. He discusses the future vision of KinetQ, which aims to expand beyond automotive into various service industries, and offers valuable insights and advice for aspiring entrepreneurs.
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