#35 - Why you need empathy to fuel growth
Podcast: Inside InsightsPublished On: Wed Jun 15 2022
Description: Previously recorded live at IIEX North America, Shazia Ali, Director of Community at Zappi, explores the importance of empathy when tapping into a growth mindset, the role of community building in creating strong customer - and internal - relationships and being comfortable with the uncomfortable to create ripples of change. Pressed for time? Catch the key takeaways around the 44 minute mark. Content we discussed in this episode: Time to Think: Listening to Ignite the Human Mind by Nancy Kline You are Awesome by Matthew Syed Rebel ideas by Matthew Syed Listening like a leader podcast episode with Nick GrahamSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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