From Reviews to Retention: Elevate Your Agency's Game
From Reviews to Retention: Elevate Your Agency's Game  
Podcast: The HighLevel Experience
Published On: Tue Oct 28 2025
Description: 64 - From Reviews to Retention: Elevate Your Agency's Game In this episode of the HighLevel Experience Podcast, host Vit Muller sits down with Jason Orban, a seasoned entrepreneur and the mastermind behind GHL Power Tools. Jason shares his journey from web design and digital marketing to creating innovative tools for the HighLevel platform. The discussion covers Jason's creative ventures, his pivot during COVID, and the development of GHL Power Tools, which includes a suite of tools designed to enhance agency performance and client satisfaction.Special Offer 🤩📣Explore the powerful suite of tools offered by GHL Power Tools to enhance your agency's performance. Visit highlevelexperience.com/ghlpowertools to learn more and grab access to these game-changing tools.About Jason OrbanJason Orban is the creator of GHL Power Tools, a suite of tools designed to enhance the HighLevel platform's capabilities. With nearly 20 years of experience in digital marketing and entrepreneurship, Jason has a proven track record of building and scaling businesses. His innovative solutions help agencies and local businesses streamline operations and drive growth.Highlights 🔥Key points we talked about in this pilot episode!👉 [00:01:00] Jason Orban's Journey and Creative Ventures - Jason discusses his diverse background in web design, marketing, and prop design, emphasizing the creative thread that ties all his ventures together.👉 [00:02:00] Pivoting During COVID and Discovering High Level - Jason shares how his agency pivoted during COVID, leading to the discovery of HighLevel and the creation of GHL Power Tools.👉 [00:03:00] Building GHL Power Tools and Review Systems - The development of the smart review system and how it enhances HighLevel's capabilities to better serve clients.👉 [00:06:00] Strategies for Brick and Mortar Businesses - Discussion on effective strategies for brick and mortar businesses, including the use of NFC tap cards to capture customer information and reviews.👉 [00:17:00] Subscription Models and Customer Retention - Exploring the potential of subscription models for services like massage therapy and how they can increase customer retention and lifetime value.👉 [00:20:00] Showcasing GHL Power Tools Features - Jason provides an overview of the various tools within GHL Power Tools, including loyalty and rewards systems, and the importance of custom values.👉 [01:22:00] Final Thoughts and Advice - Jason shares his advice for fellow HighLevel users, emphasizing the importance of simplicity in agency offerings and the value of good client communication and networking.Our Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:HighLevelHighLevel is the all-in-one sales, marketing, and automation platform powering thousands of agencies and businesses worldwide. From AI tools to funnels, CRM, workflows, chat, reviews, and more—HighLevel helps you automate, scale, and deliver better results with one powerful system.Click here to get 30-day extended free trial of Highlevel HL Pro Tools - Your All-in-One Agency ToolkitHL Pro Tools helps HighLevel users scale faster with daily coaching, industry-specific snapshots, done-for-you onboarding, branded demos, theme customisers, and white-label resources. It’s the ultimate toolkit for agencies wanting to grow, automate, and stand out — just like we do at the High Level Experience. - Click here to learn more about HL Pro ToolsVAHub PROFree Up Your Time with HighLevel-Pro VAs — $297 Onboarding Fee Waived!Meet VA Hub PRO—the ultimate VA agency built just for HighLevel users. Imagine having a team of skilled “HighLevel ninjas” who handle your GHL tasks flawlessly, freeing you to focus on growth, client meetings, and closing deals. I’ve seen the impact firsthand with my own VAs, Komal and Eyanda—they’re game-changers. Right now, VA Hub PRO is waiving the $297 onboarding fee. Book your call at highlevelexperience.vahubpro.com.Level Up MarketplaceA cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses. As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific business challenges, Level Up Marketplace delivers agile, high-quality applications that empower agencies to scale and optimize their operations effortlessly. With a commitment to continuous development and community-driven innovation, Level Up Marketplace is redefining what’s possible within the HighLevel ecosystem. SPECIAL OFFER FOR OUR PODCAST LISTENERS! Use promo code VITMULLER at checkout to get 20% discount on your Level Up Marketplace Subscription! Click Here To Sign UpMy CRM SimUnlimited SMS & WhatsApp for HighLevelGet your SMS & WhatsApp marketing up and running effortlessly in 5 minutes with myCRMSIM + High Level and enjoy unlimited text messaging capabilities without the hassle of A2P registration or per message charges. Click here to get started for only $7 for your first month by using a promo code HLE7 at checkout Love This Podcast?Please rate and review in your favorite app by clicking here Subscribe to High Level Experience Newsletter!Subscribe to our newsletter for exclusive updates, strategies, and a front-row seat to the latest GHL feature reviews, all tailored to propel your journey to HighLevel greatness. Join us now and be part of a community that's redefining success in the digital age! 🚀💼🎧✨Click here to subscribe Share your story to be featured on our next episode! Each episode we feature 3 different GHL agencies sharing 1 inspiring story of businesses and impact made for them as a result of using HighLevel. Click here to submit yours! 🎤Got a Beef 🥩with HighLevel? Let’s Hear It!🎤Share it in 60 seconds and join our podcast party! It's your chance to make software talk entertaining and maybe, just maybe, spark the next big update. Quick, fun, and a bit cheeky—record your piece, send it over, and let's add some flavor to HighLevel feedback. Supercharge Your Agency with Exclusive Free Resources! 🚀Get the Tools You Need to Protect, Optimize, and Scale Your Business – Absolutely Free!Running a successful agency is challenging, but you don't have to do it alone. In collaboration with Vit Muller GHL Consulting we now offer you a collection of essential resources to help you protect your content, streamline your operations, and set your clients up for success. Click here to explore all the different resources available to your agency absolutely free! Recommended Tools, Add-ons and Services to Power Up🔥 your HighLevel™ SaaS AgencyDiscover our <a...