Government CIOs are racing to deploy AI for better digital experiences, but citizens say security and transparency matter more
Podcast:The Federal Drive with Terry Gerton Published On: Tue Jan 20 2026 Description: Digital government depends on trust, yet a Gartner survey shows citizens want control over their data and clarity on how it’s used. From lifecycle protection to transparency dashboards, federal agencies face a mandate to rebuild confidence while accelerating transformation. Here to outline the priorities is Gartner Senior Director Analyst, Mike Shevlin.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.