The Rise of AI Assistants: The undeniable upside and the ugly downside
The Rise of AI Assistants: The undeniable upside and the ugly downside  
Podcast: Everyday AI Podcast – An AI and ChatGPT Podcast
Published On: Thu Jan 15 2026
Description: AI agents can do our work. OK, sweet. But they can also do.... a lot of bad. Yikes. 😳So how should enterprises find the middles. Cuz let's be honest. If your company is not using AI agents in 2026, you're going to fall FAR behind. But if you don't have the 101 of security and guardrails on point, those AI agents can do more harm than good. Wish you could get the answers directly from a Fortune 500 CEO? That's exactly what Concentrix's Chris Caldwell is going to provide. Make sure to join us! The Rise of AI Assistants: The undeniable upside and the ugly downside -- An Everyday AI Chat with Jordan Wilson and Concentrix's Chris Caldwell.Newsletter: Sign up for our free daily newsletterMore on this Episode: Episode PageJoin the discussion on LinkedIn: Thoughts on this? Join the convo on LinkedIn and connect with other AI leaders.Upcoming Episodes: Check out the upcoming Everyday AI Livestream lineupWebsite: YourEverydayAI.comEmail The Show: info@youreverydayai.comConnect with Jordan on LinkedInTopics Covered in This Episode:The Rise of AI Assistants: Upside & DownsideAgentic AI Impact on Customer ExperienceAI Assistants Automating Complex Consumer TasksAgentic AI Empowering Customer Complaint StrategiesDeepfakes & Voice Cloning Risks in AICybersecurity Challenges: AI-Powered AttacksConsumer Personal Digital Assistants Adoption CurvePreparing Business Strategy for AI Assistant EraHuman vs. AI Agents: Customer Service BalanceLow-Tech Solutions to High-Tech AI AbuseAgent-to-Agent Communication in Enterprise AITimestamps:00:00 "AI Assistants: Benefits and Risks"04:13 "Generative AI Enhancing Experiences"06:43 "AI Risks and Capabilities"10:20 "Digital Assistants' Rapid Growth Ahead"14:31 "Companion AI vs Delegated AI"19:01 AI Utilization and Validation Practices19:44 "Tool for Driving Actions"24:28 "Brands Must Balance AI & Humanity"26:40 "Everyday AI: Subscribe & Connect"Keywords: AI assistants, agentic AI, AI-powereSend Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info) Start Here ▶️Not sure where to start when it comes to AI? Start with our Start Here Series. You can listen to the first drop -- Episode 691 -- or get free access to our Inner Cricle community and all episodes: StartHereSeries.com Also, here's a link to the entire series on a Spotify playlist.