Restaurant psychology you've never noticed, with service industry pro Robin Dibble
Podcast: People Who Read People: A Behavior and Psychology PodcastPublished On: Sat Apr 20 2019
Description: A talk with Robin Dibble, an experienced service industry professional based in Albuquerque, New Mexico. Robin has worked all sides of the restaurant business, from waiting tables, to cooking, to managing restaurants and nightclubs. Topics discussed include: the role of psychology and perception-manipulation in the restaurant and service industries; psychological strategies that get servers higher tips; the importance of reading the room as a restaurant manager; factors that go into deciding to cut someone off from alcohol, and optimal approaches; menu design strategies; pricing strategies. Learn more about the show and get transcripts at behavior-podcast.com. Learn more about your ad choices. Visit megaphone.fm/adchoices
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