Does Trader Joe's pressure its employees to talk to customers?
Does Trader Joe's pressure its employees to talk to customers?  
Podcast: People Who Read People: A Behavior and Psychology Podcast
Published On: Sun Jan 19 2025
Description: Every time I go in Trader Joe's, the checkout person asks me a question of some sort. I used to think everyone there was just happy and friendly, but then I heard reports that it was more of a rule or strong encouragement that employees talk to customers. I read conflicting reports about this online and wanted to talk to someone who'd worked at Trader Joe's, to see if she could shed some light on this. I talk to Twiggy, who has a YouTube channel (youtube.com/@TwiggysDollHospital) and who makes custom dolls (twiggysdollhospital.com). Learn more about the show and get transcripts at⁠ ⁠behavior-podcast.com⁠⁠.    Learn more about your ad choices. Visit megaphone.fm/adchoices