From Transactional Medicine to Trust: The Employer’s Path to Better Healthcare and Cost Control
From Transactional Medicine to Trust: The Employer’s Path to Better Healthcare and Cost Control  
Podcast: Patients Win
Published On: Wed Apr 29 2026
Description: Welcome to another episode of Patients Win, the podcast where we flip the script on healthcare and shine a light on strategies that put power back in the patient’s hands. In today’s episode, Troy and Dr. Bushman are joined by Lee Lewis, Chief Strategy Officer of the Healthcare Transformation Alliance, to tackle the "perfect storm" facing American healthcare, from skyrocketing costs and disruptive therapies to the loss of trust in the doctor-patient relationship.Lee Lewis offers a front-line perspective shaped by his work with Fortune 200 employers, highlighting how employers, both large and small, can reclaim control by building trusted, accessible relationships between patients and providers. We'll discuss why fee-for-service medicine is failing both patients and doctors, practical strategies for managing health plan costs, and why now, more than ever, employers should rethink the healthcare supply chain.If you’re looking for hope and actionable insights amid healthcare’s chaos, this episode is for you. Join us for a conversation that challenges old assumptions, champions innovative ideas, and uncovers how everyone, CEOs, HR, brokers, and patients, can start winning in healthcare.Timestamps:00:00 Healthcare at a tipping point06:06 Reframing healthcare priorities10:10 Innovation levels among Fortune 100 companies10:47 Adopting new supply chain innovations16:02 Problems with fee-for-service healthcare20:40 Streamlining healthcare billing systems21:59 Debating direct primary care model27:04 Challenges of large-scale communication30:38 Thoughts on upcoming healthcare changes33:13 Navigating healthcare supply chains36:41 Optimizing healthcare costs for employees38:22 Lowering employee stress with healthcareShow Website - https://thepatientswin.com/Primed Healthcare - https://primedhealthcare.com/Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191Media Partner - TopHealth - https://tophealth.care/“Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”