Welcome back to the Fintech Takes podcast, where I’m welcoming back Jane Barratt, Chief Advocacy Officer at MX, to  talk about Super Bowl commercials and advertising ( and how it overlaps with data privacy, data ownership, open banking, and AI). Fun fact: Jane had a previous career in advertising. What I didn’t know is that Jane used to go on live television and review ads from the Super Bowl the day after. In this episode, recorded the day after Super Bowl LIX (déjà vu vu for Jane), we hand out the inaugural Fintech Takes Super Bowl Ad Awards. Then we pivot to what the commercials (including those that were conspicuously absent) reveal about consumer sentiment, what happens when ads start showing up inside AI tools, and more. We also dig into where U.S. open banking stands after a year of regulatory turbulence around the CFPB’s Section 1033 rule. Highlights include: Why Levi's won Best Use of Money and Coinbase won Biggest Waste of Money Why almost no major banks and fintech companies, or consumer financial brands showed up (and what that missing marketing spend signals about the economy) Why ads inside AI tools are fundamentally different from ads on Instagram or Google Why the biggest banks keep investing in open banking even with the CFPB’s Section 1033 rule still unresolved, and why smaller banks that don’t invest in data-sharing risk asset flight to trillion-dollar institutions This episode is brought to you by Plaid.  Plaid helps lenders approve more creditworthy borrowers without taking on more risk, combining real-time cash flow data with behavioral insights. It’s a fast, familiar experience people trust, and that actually converts. Learn more at www.plaid.com/ftt Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Jane: LinkedIn: https://www.linkedin.com/in/janebarratt/   Follow Alex Johnson:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnsonX: https://www.twitter.com/AlexH_Johnson

Welcome to Collections Conversations, a new four-part podcast miniseries from Fintech Takes, sponsored by our friends at C&R Software. The series digs into how generative AI is reshaping debt collections; what it enables, what it complicates, and why it might finally force the industry to retire the word “collections” altogether. In Episode 3, I sit down with John McNamara, Chief Growth Officer at Avtal. John's career spans the private sector and the CFPB, where he worked on Regulation F, dragging debt collection out of an era when the law literally referenced telegrams. That makes him perfect for unpacking the biggest misconception industry has about regulators, dubious credit repair organizations, and AI fluffery.  We start inside the CFPB itself. John explains what industry constantly got wrong: they didn't understand the voices shaping policy. His benchmark for whether a rule landed? A symmetry of outrage and vitriol. If both sides are pissed, that's probably right. From there, we dig into what John calls the credit reporting mess — why the credit reporting system creates inaccurate data, and how credit repair organizations exploit that through endless dispute loops Plus, John’s first principles when it comes to AI: data governance and permissible purpose matter more than models, and better digital engagement usually beats new forms of automation (if someone's on your payment portal, they don't want to talk to you). Subscribe now to catch what’s next. This episode is brought to you by C&R Software.  More than just debt collection, C&R sets the global standard for AI-native, humanized credit management. They simplify the complex with end-to-end credit-risk lifecycle support, powered by automated workflows, AI-native intelligence, and real-time, data-driven decisioning. Learn more at https://hubs.ly/Q03Wl1DY0. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow John: https://www.linkedin.com/in/john-mcnamara-75a2982/ Learn more about C&R Software here: https://hubs.ly/Q03Wl1DY0

Welcome to Collections Conversations, a new four-part podcast miniseries from Fintech Takes, sponsored by our friends at C&R Software. The series digs into how generative AI is reshaping debt collections; what it enables, what it complicates, and why it might finally force the industry to retire the word “collections” altogether. In Episode 2, I sit down with Ed Wallen, CEO of C&R Software. We kick things off with a hard truth about fintech companies that pride themselves on being customer-centric: that promise most often breaks at the exact moment customers need the most empathy and the most options.  As Ed puts it, you get the Apple experience of onboarding, where everything is sunshine and rainbows, and then suddenly you get the Mad Max experience in debt collections.  Our conversation unpacks why that shift happens. One day early and one day late feel the same to the customer, but on the inside, they trigger an entirely different playbook. If replacing a customer can cost hundreds of dollars, why treat hardship as a liability instead of protecting lifetime value? What if the real choice was between a churn machine and a loyalty engine? This episode is a blueprint for anyone reimagining collections, servicing, and customer trust. Subscribe to catch more about how generative AI might finally make collections more human. This episode is brought to you by C&R Software.  More than just debt collection, C&R sets the global standard for AI-native, humanized credit management. They simplify the complex with end-to-end credit-risk lifecycle support, powered by automated workflows, AI-native intelligence, and real-time, data-driven decisioning. Learn more at https://hubs.ly/Q03Wl1DY0. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Ed: https://www.linkedin.com/in/edwallen/ Learn more about C&R Software here: https://hubs.ly/Q03Wl1DY0

Welcome back to Fintech Recap. I’m Alex Johnson, joined (as always) by my partner in recapping, Jason Mikula. Even if we aren’t sailing to BaaS Island, the news keeps flooding in. We kick off with crypto market structure, which nearly cleared Congress before imploding. The Clarity Act would’ve locked in broad crypto rules, including limits on stablecoin yield. Banks had momentum to close a key Genius Act loophole (until Coinbase pulled support at the last second). The backlash was swift: other crypto firms were blindsided, lawmakers were furious, and Brian Armstrong ended up in Davos, facing off with Jamie Dimon (who, reportedly, told him to stop lying on TV).  Then it's onto banking charters. NewBank got conditional OCC approval. Ford, GM, and PayPal all made ILC moves. Affirm filed in Nevada, citing "flexibility and diversification," but this is about control. With rising scrutiny on partner banks and consent orders in the air, a charter gives Affirm cleaner economics and regulatory insulation. Like Square and LendingClub before it, the goal is clear: own the balance sheet, shift volume gradually, and keep options open. From there, Capital One’s surprise acquisition of Brex for $5B. Most commentary focused on the exit. More interesting is what CapOne wants: startup spend volume and a wedge into high-growth business banking. Integration will take time, and as Ramp scales faster on a leaner model, pressure around ROI will be mounting. Plus, in our Can't Let It Go corner, we look at fintech's dumbest lawsuit: Prism v. TomoCredit. A fake cash flow underwriting product. A stolen trademark. Fabricated and backdated blog posts. An agreed settlement … that Tomo then refused to sign or memorialize. Meanwhile, the site still takes credit card details from consumers who can't unsubscribe. And somehow, it's still going! This episode is brought to you by Plaid.  Plaid helps lenders approve more creditworthy borrowers without taking on more risk, combining real-time cash flow data with behavioral insights. It’s a fast, familiar experience people trust, and that actually converts. Learn more at www.plaid.com/ftt Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnsonTwitter: https://www.twitter.com/AlexH_Johnson

Welcome back to the Fintech Takes podcast. I’m Alex Johnson, joined by Marc Rubinstein, author of the fantastic Net Interest newsletter.  In this episode, we bounce through some of Marc’s most insightful writing from the past year (linked below) to spotlight the structural forces shaping 2026. We explore why the U.S. has thousands of community banks, the idiosyncrasies of our 30-year mortgage product, the growing industry focus on agentic commerce, and why stablecoin infrastructure is coalescing around large, permissioned systems — and what all of that reveals about regulatory incentives, institutional power, and the future of financial infrastructure. Highlights include: Why the U.S. has thousands more banks than any other developed market How agentic commerce is being driven more by investor decks than consumer behavior Why OpenAI might accidentally save small merchants Why stablecoins are moving onto permissioned, institution-backed rails (and will be increasingly shaped by players like Stripe). This episode is brought to you by Plaid.  Plaid helps lenders approve more creditworthy borrowers without taking on more risk, combining real-time cash flow data with behavioral insights. It’s a fast, familiar experience people trust, and that actually converts. Learn more at www.plaid.com/ftt Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Net Interest pieces discussed: Community First: https://www.netinterest.co/p/community-first-ca0 The Policy Triangle: https://www.netinterest.co/p/the-policy-triangle Inside the Affordability Crisis: https://www.netinterest.co/p/inside-the-affordability-crisis Agentic Friday: https://www.netinterest.co/p/agentic-friday Ready Layer One: https://www.netinterest.co/p/ready-layer-one Follow Marc: LinkedIn: https://www.linkedin.com/in/marc-rubinstein/ Follow Alex Johnson:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson X: https://www.twitter.com/AlexH_Johnson

Welcome to Collections Conversations, a new four-part podcast miniseries from Fintech Takes, sponsored by our friends at C&R Software. The series digs into how generative AI is reshaping debt collections; what it enables, what it complicates, and why it might finally force the industry to retire the word “collections” altogether. In Episode 1, I sit down with Naeem Abraham, Senior Director of Product Strategy at C&R Software. We kick things off with what I call the Collections Abundance Moment, tracing debt collection’s operational powerhouse roots (where empathy was sacrificed at the altar of efficiency) to a world where the old resource constraints no longer apply. The episode dives into the mechanics of building safe, value-adding AI systems. Naeem outlines the “triangular dance floor” of competing pressures (risk, cost, and customer experience) and explains why the winners will be those who treat AI not as a system, but as intelligence.  What if every customer had a personal banker in their pocket?  What if cost no longer forced us to be adversarial?  What if the prize wasn’t collections at all, but financial well-being? This episode is a blueprint for anyone reimagining collections, credit, or customer care in the age of AI. Subscribe now to catch what’s next. This episode is brought to you by C&R Software.  More than just debt collections, C&R sets the global standard for AI-native, humanized credit management. They simplify the complex with end-to-end credit-risk lifecycle support, powered by automated workflows, AI-native intelligence, and real-time, data-driven decisioning. Learn more at https://hubs.ly/Q03Wl1DY0. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Naeem: https://www.linkedin.com/in/naeem-abraham-b8a0ab10 Learn more about C&R Software here: https://hubs.ly/Q03Wl1DY0

Welcome back to Fintech Takes for a special bonus episode of Fintech Recap with Jason Mikula; Latin American sanctions evasion expert and author of a splendid ~5,500 word investigation on Kontigo that demands its own episode. If you haven’t yet read Jason’s piece, “Kontigo: Y Combinator's Venezuelan Sanctions Evasion Startup” in Fintech Business News Weekly – the spine of this episode – you should (full link below). This episode is a deep dive into Kontigo, a crypto‑fintech startup operating in Venezuela that marketed USDC off‑ramps and debit cards, raised money from Coinbase (among others!), and leveraged U.S. financial infrastructure (like JPMorgan Chase, Checkbook, Rain, Bridge, Lead Bank, and Stripe) … while operating in a heavily sanctioned environment. The rise and fall of Kontigo raises urgent questions about accountability, compliance, and the risks embedded in stablecoin rails.  We get into: The foreign exchange arbitrage that made the model profitable Why stablecoins are “speed-running BaaS” (but worse) How product market fit in stablecoins can be code for money laundering, sanctions evasion, or financial crime And the surreal online behavior of the CEO (shirtless hype videos included) Plus, in our Can’t Let It Go corner: agave spirit startups, Kontigo’s logo that obviously nods at the Petro (Venezuela's failed oil backed cryptocurrency), and our favorite quote of 2026 so far! This episode is brought to you by Plaid.  Plaid helps lenders approve more creditworthy borrowers without taking on more risk, combining real-time cash flow data with behavioral insights. It’s a fast, familiar experience people trust, and that actually converts. Learn more at www.plaid.com/ftt Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don’t forget to check out my YouTube page. Read Jason’s “Kontigo: Y Combinator's Venezuelan Sanctions Evasion Startup” here:  https://fintechbusinessweekly.substack.com/p/kontigo-ycombinators-venezuela-sanctions Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Hello, and welcome back to Cash Flow Conversations, a miniseries sponsored by our friends at Nova Credit. If you’ve followed my work, you’ll know that I’m obsessed with cash flow data (and underwriting more specifically) because it has enormous potential to positively reshape consumer lending in the U.S.  Cash Flow Conversations tracks that shift, from theory to practical use across the lending lifecycle. In Episode 5, recorded live at Money20/20, I sit down with Doug Swift (Navy Federal Credit Union) and Chris Hansen (Nova Credit) to talk about how cash flow underwriting has evolved over the past 18–24 months. Cash flow data has gone from lenders’ best-kept secret to an infrastructure-supported tool with real traction. The vintages have matured; the use cases have expanded (second look underwriting, line assignment, portfolio management, delinquency support, loan rewrites, extensions, settlements, and credit line changes, to name a few).  And Doug brings it to life with examples from Navy Federal’s collections workflows, which you won’t want to miss.  Hope you enjoy the conversation as much as I enjoyed facilitating it!  This episode is brought to you by Nova Credit.  Nova Credit is a credit infrastructure and analytics company that enables businesses to grow responsibly by harnessing consumer credit data. Learn more at novacredit.com. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Chris: https://www.linkedin.com/in/chrishansen10/ Follow Doug: https://www.linkedin.com/in/doug-s-5794036/ Learn more about Nova Credit here.

Welcome back to Not Fintech Investment Advice, where Simon Taylor and I do what we do best: talk about fintech startups we’re absolutely not giving investment advice on. First up is stablecoin banking startup Kontigo, whose founder declared: “Kontigo is not a bank. Banking services are provided by the freaking blockchain.” We unpack the very fast arc that followed: getting deplatformed through its partner stack, the Venezuela and sanctions questions that can come with being “global by default,” and then the hack (Kontigo promised to reimburse affected users). Next up is Givefront, corporate card and spend management software built for nonprofits. We get specific about what “built for nonprofits” means in practice: IRS 990 reporting, grant restrictions, donor policies, and the go-to-market riddle of reaching over 1.5 million organizations that rarely rip and replace systems.  Then there’s Beycome, which promises an AI-assisted home buying journey. They charge sellers a flat fee to list their home and close (including a $399 package, marketed as saving sellers an average of $13,185 in fees). We talk about why real estate fees are such a durable profit pool, and why distribution’s the hardest part of this business. Finally, we close with Cash App. Okay, not quite a startup at the same level, but there’s been a real vibe shift – as evidenced by a slew of new feature releases and capabilities inside Cash App (which we run through!).  Plus,closing manifestations (manifesting some good outcomes for Cash App, and more episodes of Not Fintech Investment Advice for 2026). This episode is brought to you by Plaid.  Plaid helps lenders approve more creditworthy borrowers without taking on more risk, combining real-time cash flow data with behavioral insights. It’s a fast, familiar experience people trust, and that actually converts. Learn more at www.plaid.com/ftt Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://sytaylor.substack.com   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Companies featured: https://www.kontigo.com/en https://www.givefront.com/ https://www.beycome.com/ https://cash.app/

Welcome back to Fintech Takes. I’m Alex Johnson, joined (as always) by my partner in Fintech Recapping, Jason Mikula. In our first episode of the new year, we recap all of 2025 — through the big themes that shaped the industry and set the stage for 2026 (you’ll want to catch our predictions at the end). First up, Regulation in the Upside Down. We dig into Trump’s second-term reshuffle which replaced independence with centralization. Tailoring became code for deregulation, and regulators started talking less about consumer protection and more about “making community banks great again” (their shorthand for rolling back rules under the guise of helping small banks). Next up, stablecoins. With the GENIUS Act signed into law, 2025 was their breakout year. PayPal, Klarna, SoFi, and even Wyoming launched coins. We dig into whether yield-bearing stablecoins will reshape deposit markets or just become the modern equivalent of the free toaster you used to get for opening an account. Then, it’s the latest in the open banking saga. And then, it’s looking at gambling as our national culture. (Prediction markets like Kalshi and Polymarket became sports betting apps in all but name, monetizing financial nihilism with bets on divorces, political violence, even war.) Finally, the IPO window reopened. Klarna, Chime, Circle, eToro, Figure, and Wealthfront all went public. (And we both agree that staying private isn’t always a sign of strength, but some structure is better than none.) We wrap with 2026 predictions (tune in to find out!), and in Can’t Let It Go, we offer up a crypto neobank that launched with a WWE-style promo, plus eerily targeted sports betting ads on YouTube… This episode is brought to you by Plaid.  Plaid helps lenders approve more creditworthy borrowers without taking on more risk, combining real-time cash flow data with behavioral insights. It’s a fast, familiar experience people trust, and that actually converts. Learn more at www.plaid.com/ftt Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Welcome back to the Fintech Takes podcast. Today’s episode kicks off a new long-form interview format I’m calling Diving Deep. And in this episode, that’s exactly what we do with Max Levchin, co-founder and former CTO of PayPal and co-founder and the current CEO of Affirm. This is what makes Max one of the most influential people in the history of fintech. We start with Max’s early PayPal years, when building encrypted mobile wallets and secure handheld payments for Palm Pilots taught Max a lesson about timing, distribution, and the danger of solving puzzles before the market needs them (being right about the future means very little if you’re early in the wrong way). From there, the conversation follows the spine of Affirm’s business, underwriting. Max explores how his experience at PayPal pushed him toward lending at the point of sale, which unlocked a different kind of math (and how Affirm built an internal engine that could evolve as machine learning grew smarter, without losing reliability, repeatability, or regulatory discipline). That logic runs straight into product design. No late fees, treated as a constraint, not a revenue stream. Full Truth in Lending disclosures shown at checkout every time, even when advisers warned the extra screen would kill conversion. Credit bureau reporting when most other BNPL players avoided it. The throughline is incentives: design the system so the lender only wins when the customer does, and culture has a fighting chance to scale. We end in the future, with agentic commerce. As machines get better at optimizing decisions, the financial products that survive will be the ones that were honest to begin with (but also what happens when software starts flagging bad financial deals before people do?).  Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Max Levchin: LinkedIn: https://www.linkedin.com/in/maxlevchin/ Follow Alex Johnson:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson X: https://www.twitter.com/AlexH_Johnson

Welcome back to the Fintech Takes podcast. I’m Alex Johnson, joined by Kiah Haslett, Jason Mikula, and Jason Henrichs. Four people. Two Jasons. It’s been a while! Our group text has been arguing about the same thing for years, so we finally took it to the mic: is Die Hard a Christmas movie?  The plan is simple. We spend an hour talking about Die Hard and pull it apart using ten questions I randomly came up with. We start with how each of us came to the movie. VHS scarcity. Delayed first viewings. Pausing the movie mid-stream to Google financial instruments. From there, we get into Bruce Willis, the accidental invention of the everyman action hero, and why this movie doesn’t work with Stallone, Schwarzenegger, or a 70-year-old Frank Sinatra crawling through air vents. Then we talk about villains, specifically, Hans Gruber. Along the way, we touch upon the FBI’s truly heroic ability to make everything worse, and just how many people in this movie are objectively bad at their jobs. At the center of it all is the plot device that sends us down the deepest rabbit hole: bearer bonds. Kiah walks us through what they were, why they existed, when they disappeared, and why it’s not totally impossible that some are still out there. Yes, it’s more educational than anyone intended. We wrap with favorite quotes, questions about workplace behavior in the 1980s, and the annual argument about what qualifies as a Christmas movie and who is allowed to die in one. It’s unserious. It’s overthought. It’s our most festive episode yet. Thanks for listening!  This episode was brought to you by Marqeta. Don’t sacrifice agility for stability. With Marqeta, launch payments experiences that perform at scale and flex with your business. Learn more at https://marqeta.com/ftt Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Kiah Haslett: Newsletter: https://fintechtakes.com/banking/newsletter-subscription/ LinkedIn: https://www.linkedin.com/in/khaslett Bank Nerd Corner podcast: https://podcasts.apple.com/us/podcast/bank-nerd-corner/id1845925869 Follow Jason Henrichs: LinkedIn: https://www.linkedin.com/in/jasonhenrichs/ Twitter: https://x.com/jasonhenrichs Breaking Banks podcast: https://podcasts.apple.com/us/podcast/breaking-banks/id641357669 Follow Jason Mikula: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Welcome back to Not Fintech Investment Advice, where Simon Taylor and I do what we do best: talk about fintech startups we’re absolutely not giving investment advice on. First up is Trudenty, a fraud intelligence network tackling first-party fraud. It uses federated learning to let issuers, PSPs, and merchants identify repeat abusers without sharing raw data. They’re starting with Worldline, JPMorgan Chase, and Mastercard, and keeping the pitch simple: they only sell one thing, and that one thing works. The stat that stuck with us? 80% of chargebacks are fraudulent. Next is TidalWave, agentic AI for mortgage point-of-sale. Instead of replacing loan officers, it works like a 24/7 assistant (one that handles follow-ups, corrects docs, and chases data). They’ve raised $22M, with the largest homebuilder in the U.S. on the cap table. It’s mortgage tech that avoids the loan origination system entirely, steering clear of regulated decisions while cleaning up the messy front-end workflow that still kills conversion.  Then there’s Kaaj, which is aimed at the part of small business lending that no software platform has ever fully cracked. Think about a business applying for a government-guaranteed loan or financing a new piece of equipment; lenders have to parse tax returns, bank statements, and identity documents that never look the same twice. The loans are too small for a credit team, but too complex for automation. Kaaj trains AI agents to read those documents and create the first draft of a credit memo that a human can review. The product solves a real problem, but the question is: can they win the category? Finally, FinReach Solutions in India tackles the gap between micro and small business credit. Lenders have money. Credit guarantors are willing to share risk. What’s missing is the infrastructure between them. Every guarantee program runs on bespoke rules and manual forms. FinReach standardizes that process, automates the guarantees, and makes collateral-free lending possible at scale. Think of the US SBA, but rebuilt as actual software instead of paperwork. Plus, some closing manifestations: AI for mortgage POS should fix the front-end friction that causes borrowers to drop out; SMB lending needs an actual platform between public money and private lenders; and rising chargebacks might say less about fraud and more about good customers who are tired of being treated like suspects. Thanks for listening!  This episode was brought to you by Marqeta. Don’t sacrifice agility for stability. With Marqeta, launch payments experiences that perform at scale and flex with your business. Learn more at https://marqeta.com/ftt  Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://sytaylor.substack.com   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Companies featured: https://trudenty.com/ https://www.tidalwave.ai/ https://kaaj.ai/ https://www.finreach.in/

Welcome back to the Fintech Takes podcast. I’m Alex Johnson, joined by Dave Wasik (Partner at 2nd Order Solutions) for our new series, Facing Credit, where we unpack what’s happening in lending right now. First, we kick off with the big picture in December 2025, starting with delinquency rates. TL;DR: Things don’t appear to be improving, and if you squint, they may be eroding. Next, credit cards and BNPL. Dave explains why cards hold up, thanks to their clear value prop, rewards stickiness, and issuer concentration (the top 10 issuers control 82% of cards). Minimum payments are flexible and low, helping riders through cash-flow crunches. On the other hand, BNPL has shifted from big ticket items to everyday spending like groceries and restaurants (we discuss why the shift raises concerns, especially with limited bureau reporting). Finally, auto, student loans, and the thing at the top of Dave’s worry board: private credit. It’s enormous, growing rapidly, and hard to manage (there’s no data to either corroborate or refute the risks; leverage plus interconnected bets can turn a small shock into a cascade). Plus, we’ll close each Facing Credit episode with our guest’s take on one trend shaping the industry. This time: what does the breakdown of FICO as the standard mean for credit scoring and underwriting? Tune in for Dave’s take! This episode was brought to you by Marqeta. Don’t sacrifice agility for stability. With Marqeta, launch payments experiences that perform at scale and flex with your business. Learn more at https://marqeta.com/ftt Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Dave Wasik LinkedIn: https://www.linkedin.com/in/davewasik/   Follow Alex Johnson:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnsonX: https://www.twitter.com/AlexH_Johnson

Welcome back to Fintech Takes. I’m Alex Johnson, joined (as always) by my Jason Mikula, my partner in recapping — who I’ve been lucky to see a lot of lately, which makes recording this over the internet feel oddly impersonal? First up, open banking updates. JPMC has updated data-access contracts with Plaid, Yodlee, Morningstar, and Akoya; covering, reportedly, 95% of data pulls on its systems (but is silent on players like Finicity, Stripe, Trustly, and MX). Meanwhile, the CFPB wants to finalize its 1033 rule by year’s end, possibly skipping key steps like the small business panel. The rule may allow data fees tied to “cost recovery,” but what counts as cost (and who has the leverage to charge it) is still very much in play. Then it’s onto digital IDs. Apple now lets users create an identity credential in Wallet from a passport, using NFC and a liveness check. Jason tested it. It works, but usage is limited to select TSA checkpoints. And adoption faces the same slow climb as Apple Pay, but with higher risks if it fails. Identity credentials aren’t like payments: you don’t want them glitching at airport security! From there, Green Dot (which some might describe as an OG fintech company) is going private and splitting up. Smith Ventures is buying the non-bank side, while CommerceOne (also backed by Smith) takes over the bank and folds it into a new holding company. It’s a move that looks like extraction (pulling the combo out of public markets that never knew how to value it), which raises questions for other banks trying to thread the same needle. Plus, in our Can’t Let It Go corner: Jason dives into the latest lawsuit against Meta, where internal docs reveal the company blocked safety features that threatened growth, ran a 17-strike policy before removing sex traffickers (described as a very, very, very high threshold), and drew its own comparisons to Big Tobacco. And I flag a podcast moment so surreal it sounds fake: the CEO of Roblox endorsing prediction markets for kids (as long as they’re framed as “educational”). Thanks for listening!  This episode was brought to you by Marqeta. Don’t sacrifice agility for stability. With Marqeta, launch payments experiences that perform at scale and flex with your business. Learn more at https://marqeta.com/ftt Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnsonTwitter: https://www.twitter.com/AlexH_Johnson

Welcome back to our Engineering the SMB Capital Stack, sponsored by our friends at Fundbox. In this four-part series, we’re exploring small businesses, small business lending, and the forces shaping how small businesses access capital. I’m joined by Prashant Fuloria, CEO of Fundbox, as cohost. In Episode 4 (our finale!), we turn to the role of banks (and how they fit into an increasingly unbundled lending ecosystem), and what collaboration between banks and fintechs really looks like in 2025. To unpack it all, we’re joined by Jackie Reses, CEO of Lead Bank (and former Head of Square Capital, a pioneer in embedded capital for SMBs, particularly for B2C SMBs). Highlights include: How Square Capital redefined micro-lending, serving millions of U.S. businesses under traditional bank thresholds Why embedding loans in software (not branches) rewrote the risk model for SMB credit The rise of unbundled lending: fintechs, balance-sheet partners, and the capital markets “maturity curve” How banks like Lead are re-bundling infrastructure to power fintech lending safely and at scale The regulatory horizon (from agentic commerce to stablecoins and the next wave of small-business oversight) From unserved salon owners to national infrastructure shifts, Jackie reminds us why access to capital is still deeply human, and why technology wins when it’s built with empathy for the entrepreneur. If you want to understand where banks truly fit in the future of SMB lending, this finale is essential listening. This episode was brought to you by Fundbox.  As a leading capital infrastructure provider behind the digital SMB economy, Fundbox is focused on enabling platforms to embed financial tools directly into their user experiences. Learn more here: https://bit.ly/4o1cWVG Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Prashant: https://www.linkedin.com/in/fuloria/ Follow Jackie: https://www.linkedin.com/in/jacqueline-reses-938b7850/Learn more about Fundbox here: https://bit.ly/4o1cWVG

Welcome back to the Fintech Takes podcast. I’m Alex Johnson, joined by Carlos Caro (author of the Free Toaster newsletter and host of the Free Toaster podcast) for the second episode of Facing Credit, where we unpack what’s really happening in lending right now. This one’s about marketing; the overlooked starting point of every loan.  Everything in lending sits downstream of how you acquire customers and what it costs to reach them. And right now, that system is in flux. AI has upended the old rules of digital acquisition. Google’s “Helpful Content” update triggered what Carlos describes in his writing as the “SEO Apocalypse”, a collapse that’s wiping out 50–90% of organic traffic and forcing publishers, affiliates, and lenders to rewrite their playbooks. The rise of AI-generated search results and zero-click answers means the economics of attention have changed for good. Carlos and I dig into: How AI is breaking traditional digital marketing and reshaping lender acquisition costs What Google’s updates mean for SEO, SEM, and the affiliate ecosystem How creators like My Rich BFF and MrBeast are becoming the new distribution channels for lenders And what “Generative Engine Optimization” (GEO) might mean for the next phase of search Tune in for Carlos’s take on how lenders, publishers, and fintechs can survive the SEO extinction event (and what it’ll take to win attention in the AI age). Plus, we reference these three Free Toaster pieces throughout the conversation; consider them required reading: The SEO Apocalypse Has Arrived How New Balance's CMO Turned Around A 15-Year Decline Reddit Isn't an Affiliate Channel This episode was brought to you by Marqeta. Don’t sacrifice agility for stability. With Marqeta, launch payments experiences that perform at scale and flex with your business. Learn more at https://marqeta.com/ftt Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Carlos Caro: LinkedIn: https://www.linkedin.com/in/the-carlos-caro/ Follow Alex Johnson:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson X: https://www.twitter.com/AlexH_Johnson

Welcome back to our Engineering the SMB Capital Stack, sponsored by our friends at Fundbox. In this four-part series, we’re exploring small businesses, small business lending, and the forces shaping how small businesses access capital. I’m joined by Prashant Fuloria, CEO of Fundbox, as cohost. In Episodes 1 and 2, we explored the state of small business lending and how capital actually reaches small businesses.  In Episode 3, we move to the heart of the SMB lending stack: underwriting (the core of how lenders evaluate and manage risk). Joining us is longtime SMB lending leader, Bernardo Martinez, currently at SoFi. Bernardo is the executive leading SoFi’s SMB efforts (in addition to other initiatives like SoFi at Work, which is an employer-branded program to help companies support their talent through financial products).   Highlights include: Why analog ops and missing data have always constrained SMB underwriting, and how overdue digitization and vSaaS are finally changing the picture. What a true 360 degree view looks like when you blend bank transactions, payment processing, invoicing, and ledger data all together (and even flavor with non-financial signals like repeat visits, foot traffic, and even satellite imagery). Where machine learning and generative AI actually belong in SMB lending, from stitching together CRM, accounting, banking, and marketing data to delivering CFO-style guidance that saves owners time (and lowers probability of default). The next decade in small business finance isn’t about originating loans more quickly. The real unlock will be how well you feed the data back into the business itself (the better that business runs, the safer the loan becomes).  That means translating raw signals into value added services that help owners strategize growth, spot risks early, and above all, save time!  Our data and tools are finally catching up to the needs of SMBs, which makes this an exciting moment for anyone building products for them. Don’t forget to subscribe to catch future episodes and insights! This episode was brought to you by Fundbox.  As a leading capital infrastructure provider behind the digital SMB economy, Fundbox is focused on enabling platforms to embed financial tools directly into their user experiences. Learn more here: https://bit.ly/4o1cWVG Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Prashant: https://www.linkedin.com/in/fuloria/ Follow Bernardo: https://www.linkedin.com/in/bernardo-martinez-639293/ Learn more about Fundbox here: https://bit.ly/4o1cWVG

Welcome back to the Fintech Takes podcast. I’m Alex Johnson, joined by Mike Milotich, CEO of Marqeta (who stepped into the role after serving as CFO,) and now leads a cloud based issuing platform approaching 400B in annual payment volume.  First up, we focus on Marqeta’s platform. It’s built out of configurable building blocks, and Mike gets specific about what that means in practice; walking us through clear examples, including how delivery platforms used virtual credentials to remove driver fraud, and how early BNPL providers relied on Marqeta to pay merchants behind the scenes (without integrating with every retailer). From there, we shift to agentic commerce and why the issuer’s vantage point changes the conversation. Issuers face different constraints. They create the credential, set the controls, and carry the risk when something goes wrong. Mike unpacks how an AI agent could fund and configure a virtual card with narrow parameters so it can only execute the purchase the user intended, and how AI is being applied to fraud, risk, and disputes (plus how dynamic rewards will push cards toward real personalization). We also dig into the insights Marqeta is seeing across its network. BNPL is moving into more everyday categories as a cashflow tool. And SMBs are starting to treat modern payments as real operational leverage (because automated controls and real-time tools replace the manual work that used to eat their time).  For more insights, their 2025 State of Payments Report is linked below. Thanks for listening!   This episode was brought to you by Marqeta. Don’t sacrifice agility for stability. With Marqeta, launch payments experiences that perform at scale and flex with your business. Learn more at https://marqeta.com/ftt Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Mike Milotich: LinkedIn: https://www.linkedin.com/in/mike-milotich-7b78402/ Access Marqeta’s 2025 State of Payments Report here:  https://www.marqeta.com/asset/state-of-payments-2025 Follow Alex Johnson:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson X: https://www.twitter.com/AlexH_Johnson

Welcome back to the Fintech Takes podcast. I’m Alex Johnson, joined by Jennifer Tescher, founder and CEO of the Financial Health Network (who’s spent the last two decades measuring, defining, and holding the industry accountable for consumers’ financial well-being). We dig into the latest FinHealth Spend Report, which found that U.S. households paid $455B in interest and fees last year (a $100B jump in just two years!), and unpack what that says about the fragility of American households. From student loans and BNPL to agentic AI to the design of financial products, this conversation covers the hidden costs of “frictionless” finance … and why real innovation might mean adding friction back in. Highlights include: Why the $455B consumers paid in fees and interest is a canary in the coal mine for the economy (and how credit card debt and student loans are driving the jump) How the uncertainty around student loan forgiveness has frozen households in place, changing decisions about careers, housing, and family Whether BNPL helps or harms consumers (and why frictionless payments may have gone too far) Why agentic commerce risks turning AI into a 24/7 sales engine (and what it would take to build AI that actually improves financial health) How Financial Health Network’s new product design standards are nudging banks and fintechs to compete on doing right by customers This episode is a sweeping, candid look at the real state of consumers’ financial health (and how design, data, and AI could either fix it or make it worse). Thanks for listening!   This episode was brought to you by Marqeta. Don’t sacrifice agility for stability. With Marqeta, launch payments experiences that perform at scale and flex with your business. Learn more at https://marqeta.com/ftt Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page Follow Jennifer Tescher: LinkedIn: https://www.linkedin.com/in/jennifertescher/   Follow Alex Johnson:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson X: https://www.twitter.com/AlexH_Johnson

Welcome back to our Engineering the SMB Capital Stack, sponsored by our friends at Fundbox. In this four-part series, we’re exploring small businesses, small business lending, and the forces shaping how small businesses access capital. I’m joined by Prashant Fuloria, CEO of Fundbox, as cohost. In Episode 1, we explored why small business lending is so distinctly challenging. Now, in Episode 2, we turn to distribution: how capital actually reaches small businesses. To tackle that question, we invited Tanay Jaeel, Head of Product at Stripe Capital, who’s spent nearly five years building and scaling Stripe’s embedded lending products. Highlights include: How Stripe identified capital access as both a customer pain point and a platform growth opportunity The shift from serving merchants directly to powering embedded financing for vertical SaaS platforms Lessons from expanding lending internationally and balancing build-vs-partner decisions How AI is transforming contextual lending (helping SMBs understand why and when to borrow) Tanay also explains how embedded lending works best when it’s invisible, surfacing capital in the exact moment a business owner realizes they need it. From coffee shops buying new equipment to SaaS founders bridging subscription cycles, context is everything. If you want to understand how distribution is becoming the real differentiator in small business lending, this conversation is essential listening. Don’t forget to subscribe to catch future episodes and insights! This episode was brought to you by Fundbox.  As a leading capital infrastructure provider behind the digital SMB economy, Fundbox is focused on enabling platforms to embed financial tools directly into their user experiences. Learn more here.  Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Prashant: https://www.linkedin.com/in/fuloria/ Follow Tanay: https://www.linkedin.com/in/tanayjaeel/ Learn more about Fundbox here.

Welcome back to Fintech Takes. I’m Alex Johnson, joined (as always) by my Jason Mikula, my partner in recapping, but this time we recorded live from the floor of Money20/20 in Vegas! Expect a shorter and more caffeinated episode where we riff topic to topic, grab bag style.  First up, no surprise that AI was the buzzword, especially agentic AI. Conversations this year felt more grounded (not “we’re doing AI,” but which use cases make sense and which don’t; folks finally have better language and specificity to describe it). Then it’s onto the second buzziest topic: stablecoins (mostly cross-border payments and digital dollars in inflation-hit economies), while our friends at the Fed manned a booth pitching “faster payments,” which felt charmingly out of time. Next, we check in on open banking’s 14,000 comment letters, where big banks demand cost recovery, Plaid wants free access, and small banks want help surviving.  From there, we fly past BaaS Island at warp speed (Evolve Bank’s latest unwanted headline!) for a deep dive into the newest Silicon Valley-meets-OCC experiment: Erebor Bank. Founded by Palmer Luckey, financed by tech money, and conditionally approved in record time (raising questions about pay-to-play politics in banking charters). Plus, in our Can’t Let It Go corner: Jason vents about the corrosive influence of crypto lobbying, and I read a truly cursed news item: Truth Social launching “Truth Gems,” a crypto prediction-market where users can bet on the future of… anything! (Yes, it’s as bad as it sounds.) Thanks for listening!  This episode was brought to you by Marqeta. Don’t sacrifice agility for stability. With Marqeta, launch payments experiences that perform at scale and flex with your business. Learn more at marqeta.com/ftt. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Welcome to our new miniseries, Engineering the SMB Capital Stack, sponsored by our friends at Fundbox. This four-part series digs into small businesses, small business lending, and the forces reshaping how small businesses access capital.  In Episode 1, I sit down with Prashant Fuloria, CEO of Fundbox (and my cohost for the episodes that follow). We kick things off with The State of SMB Lending, level-setting with data from the Federal Reserve’s 2025 report on small business credit (based on a 2024 survey of 7,600 business owners). For the first time since 2021, small businesses were more likely to report that revenues decreased rather than increased in the year prior to the survey. Translation: SMBs are surviving; not thriving. Then, we zoom out from the data to consider why costs are rising, why some businesses are defaulting instead of declaring bankruptcy, and how embedded finance is changing both borrower behavior and lender economics.  Prashant brings the long view of Fundbox’s credit data to the table: how performance differs across industries, why CAC still kills standalone lenders, and how alignment among banks, fintechs, and platforms is the only sustainable model. It’s a foundational conversation for anyone tracking the next decade of SMB capital: rich with data and grounded in the here and now (with a clear sense of where the stack’s heading!). Subscribe now to catch what’s next: candid, can’t-miss conversations with leaders from Plaid, Stripe Capital, and Lead Bank! This episode was brought to you by Fundbox.  As a leading capital infrastructure provider behind the digital SMB economy, Fundbox is focused on enabling platforms to embed financial tools directly into their user experiences. Learn more here.  Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Prashant: https://www.linkedin.com/in/fuloria/ Learn more about Fundbox here.

Welcome back to the Fintech Takes podcast. I’m Alex Johnson, joined in this episode by three guests — Steve Smith (Co-founder and CEO of Invela; former Co-founder of Finicity and Founder of the Financial Data Exchange), Todd Taylor (Co-head of Intellectual Property; Co-head of Commercial & Technology Transactions at Moore & Van Allen), and Dan Murphy (Founder of Sunset Park Advisors; former CFPB Open Banking Program Manager). That’s right, a rare four-person episode! And we’re digging into a question that’s been mostly overlooked in the open banking debate: not how data is shared, but who bears the risk when it is. As banks, fintechs, and regulators sort through liability, accreditation, and third-party risk management, the lack of a shared rulebook has become increasingly clear. The core tension: the U.S. built open banking on top of a fragmented regulatory structure and outdated third-party guidance, and everyone’s been improvising ever since. So, what happens when something breaks … and who pays for it? Highlights include: Why banks are still relying on OCC Bulletin 2013-29 and interagency third-party risk management guidance to govern a 2025 data-sharing market How Section 1033’s competition mandate at the CFPB often collides with prudential regulators’ safety-and-soundness priorities Why the industry may need a standardized accreditation framework and transparent risk registry for third parties How liability insurance and warranty-based risk-sharing could help balance accountability between banks and fintechs This episode unpacks how an open-access ecosystem can evolve toward shared accountability, and why industry-led solutions like accreditation, registries, and risk transfer mechanisms may be the only viable path forward. Thanks for listening!  This episode was brought to you by Marqeta. Don’t sacrifice agility for stability. With Marqeta, launch payments experiences that perform at scale and flex with your business. Learn more at marqeta.com/ftt. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Todd Taylor:  https://www.linkedin.com/in/todd-taylor-37506737/ Follow Dan Murphy: https://www.linkedin.com/in/danieljmurphy01/ For more about Steve Smith, follow Invela: https://www.linkedin.com/company/invela-network/ Follow Alex Johnson:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson X: https://www.twitter.com/AlexH_Johnson

In the finale of our new miniseries, Vertical SaaS: Fintech Disruption by a Thousand Cuts (sponsored by our friends at Pipe), we confront the biggest questions yet, like: How can maturing vertical SaaS companies scale without losing the obsessive focus that made them indispensable?  Should they expand into adjacent markets, or double down on their niche? And, as AI transforms oversight from slow, sample-based audits into continuous real-time monitoring, who will own the responsibility for keeping these systems safe? With Luke Voiles (CEO of Pipe) as cohost, we welcome special guest Darragh Buckey (Founder and CEO of Increase – and, before that, the first employee at Stripe). Along the way, we get candid about the capital “S” Specialization that’s making this ecosystem work: Vertical SaaS companies own the workflows, fintech partners like Pipe handle capital and risk, and infrastructure providers take on the tough, regulated money movement no one else wants to touch. Get a front-row seat to how the “lasagna” of financial services is being rebuilt, one specialized layer at a time. And how, if we get it right, it will serve small businesses, developers, and the broader economy far better than the systems it’s replacing. Don’t miss this closing chapter of our Vertical SaaS: Fintech Disruption by a Thousand Cuts miniseries. Thanks for listening!  This episode was brought to you by Pipe. Pipe helps vertical SaaS platforms unlock fast, flexible capital, right inside their product. Learn more at pipe.com/fintechtakes. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Luke: https://www.linkedin.com/in/luke-voiles/ Follow Darragh: https://www.linkedin.com/in/darragh-buckley-56096312/ Learn more about Pipe here.

Welcome back to the Fintech Takes podcast. I’m Alex Johnson, joined by Kevin Moss (Senior Advisor at Baselayer, former CRO) to help launch Facing Credit, a new series where we unpack what’s happening in lending right now. We start with student loans. Repayment data is finally flowing back to credit bureaus after years of paused reporting (which have inflated credit scores; lenders need to recalibrate how they read risk). Meanwhile, the SAVE program’s gone, and borrowers in default could have up to 15% of their wages garnished. Around 2M people are already at risk, with more likely to follow. If federal loans move back to the private market, college access could shrink fast. Next, open banking. Chase and Plaid agreed to a deal for paid API access, while Chase also partnered with Nova Credit to expand cash-flow underwriting. Kevin’s view is that cost recovery makes sense (as a former banker for 31 years, who’s been in fintech for 10+ years!), and there’s precedent for it, but data pricing shouldn’t stifle innovation (or become a tool to protect card economics). Finally, big moves in mortgage land. FICO ended its long-time exclusive distribution arrangement with the credit bureaus and began selling scores directly to lenders. Equifax fired back by cutting VantageScore pricing and pledging free scores in 2026 for FICO users. Kevin sees this as the end of FICO’s monopoly and the start of real competition. Lenders have gained leverage to rethink data models, and if the bureaus play it right, they’ll win the long game. Plus, we'll close each Facing Credit episode with our guest’s take on one trend (or observation) shaping the industry. This time: how will a slowing economy hit lending portfolios? Tune in for Kevin’s take! Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Kevin Moss: LinkedIn: https://www.linkedin.com/in/kevin-moss-b032163/   Follow Alex Johnson:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnsonX: https://www.twitter.com/AlexH_Johnson

Welcome back to our new miniseries Vertical SaaS: Fintech Disruption by a Thousand Cuts, sponsored by our friends at Pipe. In episode 5, hosts Alex Johnson and Luke Voiles (CEO of Pipe) sit down with Lacey Ford, CMO at ABC Fitness, to unpack how vertical SaaS companies go to market (through the lens of fitness tech, of course). ABC Fitness is a vSaaS platform focused on serving businesses in the fitness and health industry, from massive, multi-location gyms to independent personal trainers, studios, and boutiques. Given the breadth of different businesses that ABC Fitness serves, across multiple countries, it’s easy to see just how important a strong go-to-market strategy is for the company.  (Not to mention, gyms are becoming a third place community – one where Gen Z is driving growth, and wearables, biometrics, and AI are all raising expectations). This is a true B2B2C motion where owners are hands on and tiny moments at the front desk (or a declined payment) are greater than the sum of their parts.  Here’s how Lacey maps it across segments: enterprises move through consultative cycles, studios want speed with clear time to value, and coaches live in a PLG flow inside ABC Trainerize.  Big picture, Lacey brings it home to the operating cadence: put the customer at the center, get the right people in early around a shared narrative and shared metrics, and close the loop.  Do that, and go to market and retention become the same muscle (pun intended). And remember to subscribe to catch our LAST episode! Thanks for listening!  This episode was brought to you by Pipe. Pipe helps vertical SaaS platforms unlock fast, flexible capital, right inside their product. Learn more at pipe.com/fintechtakes. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Luke: https://www.linkedin.com/in/luke-voiles/ Follow Lacey: https://www.linkedin.com/in/laceyaford/ Learn more about Pipe here.

Welcome back to Not Fintech Investment Advice, where Simon Taylor and I do what we do best: talk about fintech startups we’re absolutely not giving investment advice on. First up is EtherFi Cash, a DeFi-native credit card (from Ether.fi) that flips banking math. You load stablecoins onto the card as collateral. From there, you can either spend them directly or lock them up to borrow cash against them (earning interest on the coins you park, while borrowing at a lower rate). It’s non-custodial, meaning you’re fully responsible for your crypto, and the card itself runs on Visa through a partner. It’s over-collateralized lending dressed up as a card, and maybe regulators will end up treating it that way. Next up is Lunos AI, an AI agent that collects invoices like a polite but relentless coworker. It reads emails, remembers context, negotiates, and learns. Today it automates AR (accounts receivable); tomorrow, it’ll be talking to AP (accounts payable) bots on the other side. Think of it as the first step toward self-driving cash flow. Then, there’s the evocatively named Circuit & Chisel. Their XTP protocol lets AI agents pay each other per use instead of signing up for endless subscriptions. Imagine a digital assistant renting a data tool for ten seconds. It’s built by ex-Stripe and Chainlink folks who see where this is going: a future where software pays software.  Finally, there’s Figure. Mike Cagney (of SoFi fame) successfully took his blockchain lending company public. Figure started with home-equity loans and now runs one of the largest on-chain real-world asset markets (outside of U.S. Treasuries). Its innovation lies in using blockchain to automate the costly back-office work of loan origination and trading. It’s faster, cheaper, and fully traceable (and it’s rated by the same agencies that review traditional securities). Plus, some closing manifestations: whoever builds the MCP or the protocol that lets AR and AP AI agents talk to each other is sitting on a billion-dollar startup. Banks should treat stablecoin yield as the next interchange moment, and as for anyone touching DeFi lending … remember, the same consumer-protection laws still apply. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://sytaylor.substack.com   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Companies featured: https://www.ether.fi/ https://www.lunos.aI https://circuitandchisel.com/ https://www.figure.com/

Welcome back to our new miniseries Vertical SaaS: Fintech Disruption by a Thousand Cuts, sponsored by our friends at Pipe. In episode 4, we attempt to tackle the age-old question: build, buy, or partner?  Hosts Alex Johnson and Luke Voiles (CEO of Pipe) sit down with A.J. Axelrod, VP Payments & Financial Services at Clio) to explore how Clio’s uniquely designed to handle the unique complexities that lawyers face every day. Clio is a vSaaS operating system for lawyers, and A.J. (extremely) thoughtfully walks us through how Clio decided what to build, what to buy, and when to partner. Spoiler: legal-specific finance is a different beast —every transfer has to be auditable, or you’ll have a compliance failure (and lawyers, famously, read the fine print!). Payments started as integrations and evolved into Clio Payments, now with support for cards, ACH, wallets, QR codes, and text-to-pay, all tied into legal accounting requirements. This episode is a front-row seat to what fintech strategy really looks like when it’s built for the people doing the work.  Don’t miss out — subscribe to catch future episodes! Thanks for listening!  This episode was brought to you by Pipe. Pipe helps vertical SaaS platforms unlock fast, flexible capital, right inside their product. Learn more at pipe.com/fintechtakes. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Luke: https://www.linkedin.com/in/luke-voiles/ Follow A.J.: https://www.linkedin.com/in/ajaxelrod/ Learn more about Pipe here.

Welcome back to Fintech Takes. Listeners may remember my first audiobook experiment…well, we’re back, by popular demand!  In our second ever Fintech Takes audiobook podcast episode, I take on the subject I can’t stop writing, thinking, and podcasting about (if you know, you know): gambling. In March, I published my deep dive essay on The Biggest Threat to Consumers’ Financial Health, which is gambling. In the piece, I also explored how the rise of what I’ve previously called Speculation-as-a-Service poses a direct threat to banks, credit unions, and consumer-facing fintechs. By August, the landscape had only accelerated. That’s when I wrote The War That Banks Don’t Know They’re Fighting, a short piece responding to the industry’s shoulder-shrugging (even as Robinhood, Coinbase, DraftKings, and others kept doubling down). If you haven’t read the essays, you’ll hear both, start to finish (featuring stats you can’t ignore and fintech CEOs sounding more like bookies than bankers). Plus, fresh updates on what Robinhood, Coinbase, and others are up to now, and what those moves tell us about the future of consumer finance.  Gambling may be “winning” in the moment, but long-term, financial health is the better business to be in. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Welcome back to our new miniseries Vertical SaaS: Fintech Disruption by a Thousand Cuts, sponsored by our friends at Pipe. In episode 3,  we dig even deeper into the fintech strategy behind embedded finance within vertical SaaS (platforms that are the IDEAL distribution channel for B2B financial products).  But how does the process of embedding financial products within vertical SaaS platforms actually work?  How should these platforms define their fintech strategy, sequence their roadmap, and be prepared for…what risks and challenges? Hosts Alex Johnson and Luke Voiles (CEO of Pipe) sit down with Ethan Senturia, President of Housecall Pro (and former Chief Fintech Officer) — the perfect person to answer these questions. Housecall Pro began with the essentials (pricing, scheduling, dispatch, invoicing) and grew into a full operating system for professionals across trades like HVAC, plumbing, electrical, cleaning, and more.  Along the way, Ethan discovered that segmentation isn’t just about industry or company size; it’s about persona. As he learned on day one: “There is no such thing as a pro.”  A roofer, a cleaner, and a 20-person plumbing shop each need different workflows, pricing logic, and financial tools. The fintech roadmap at Housecall Pro was built around one mantra: all money in, all money out. Threaded throughout: the gritty reality of 140° attics, wasp nests in walls, and pros spending 80% of their day “under the sink” but 80% of their worry on spreadsheets.  This episode is a front-row seat to what fintech strategy really looks like when it’s built for the people doing the work. Don’t miss out — and subscribe to catch future episodes. Thanks for listening!  This episode was brought to you by Pipe. Pipe helps vertical SaaS platforms unlock fast, flexible capital, right inside their product. Learn more at pipe.com/fintechtakes. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Luke: https://www.linkedin.com/in/luke-voiles/ Follow Ethan: https://www.linkedin.com/in/ethansenturia/ Learn more about Pipe here.

Welcome back to Fintech Takes. I’m Alex Johnson, joined (as always) by my partner-in-recapping, Jason Mikula.  First up: the uneasy détente in open banking is over. Jason and I haven’t had a chance to debrief on Plaid’s deal with JPMorgan Chase to pay for API access (so we do). Payments use cases remain the most expensive, Plaid is eating the fees (at least for now), and Chase looks like it’s succeeded in hobbling Pay by Bank. We unpack why Plaid did the deal, what it means for other aggregators.  Next up, color us nostalgic; back to BaaS Island we go! The FBI is probing Evolve. The scope reportedly extends to board members (including a16z), and new details suggest international money movement in Southeast Asia (tied to a $15M pig-butchering scheme). As the saying goes, bankers almost never go to jail; will this time be any different? Then, we turn to AI. FICO has announced a new product called a foundation model for financial services. The idea is to build smaller, domain-specific models that are cheaper, faster, and more reliable than generic LLMs, while adding predictive lift on top of existing analytics. The open questions: is this hype dressed up for Wall Street, or a clever way to squeeze extra predictive power out of structured financial datasets? And most of all: who is this really for? Plus, in our Can’t Let It Go corner, Jason bristles about being labeled as “partisan” (in response to his response about the “Debanking” Executive Order) while I puzzle over Tether reportedly raising at a $500B valuation (the same as OpenAI, except Tether’s core product is…not getting audited and telling everyone to “just trust us.”) Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnsonTwitter: https://www.twitter.com/AlexH_Johnson

Hello, and thanks for joining us for the fourth and final episode of Cash Flow Conversations, a new miniseries sponsored by Nova Credit. In episode 4, I sit down with Chris Hansen, GM, Cash Atlas Solutions at Nova Credit.  Chris has probably thought more than anyone I know about how cash flow data is going to reshape the credit data and analytics ecosystem. Our conversation hinges on a big question: what could a credit bureau built around consumer-permissioned cash flow data look like? We dig into the three pillars of that vision (infrastructure for persistent access to on-us and off-us data, analytics that convert transaction streams into credit attributes and scores, and compliance that bridges FCRA requirements with Section 1033’s consumer-permission rules). We also explore how consumer permissioning complicates lender workflows (while empowering consumers), the utility of real-time willingness to pay data across the lending lifecycle, and the opportunities cash flow data opens up far beyond underwriting… That’s a wrap for Cash Flow Conversations! Thanks for listening; we hope you’ve enjoyed the journey as much as we have. This miniseries is brought to you by Nova Credit. Nova Credit is a credit infrastructure and analytics company that enables businesses to grow responsibly by harnessing alternative credit data.  The company is a CRA that leverages its unique data infrastructure, compliance framework, and credit expertise to help lenders fill in the gaps that exist in traditional credit analytics.  Deploy cash flow underwriting confidently with Nova Credit's proven platform. Check them out at www.novacredit.com. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Chris: https://www.linkedin.com/in/chrishansen10/ Learn more about Nova Credit here.

Hello, and welcome back to Cash Flow Conversations, a new miniseries sponsored by Nova Credit. Episode 3 is my conversation with Matt Zalubowski, Chief Commercial Officer and Chief Marketing Officer at Atlanticus, a subprime lender focused on offering credit cards and personal loans.  The challenge in this market is finding more ways to fairly and responsibly say YES. Cash flow data is proving to be a natural fit, driving about a 15% lift on top of traditional bureau data while widening the credit box without adding risk (and giving consumers better terms and pricing that go beyond a simple yes/no decision). We dig into how Atlanticus uses cash flow data to bridge the gap between prime cards and payday-style products, why affiliates like MoneyLion help reduce friction in permissioning, and how cash flow data enables smarter line sizing and pricing. Plus, some early results! I learned a lot in this conversation, and I trust you will, too. Subscribe now to catch the rest of Cash Flow Conversations as it comes. This miniseries is brought to you by Nova Credit. Nova Credit is a credit infrastructure and analytics company that enables businesses to grow responsibly by harnessing alternative credit data.  The company is a CRA that leverages its unique data infrastructure, compliance framework, and credit expertise to help lenders fill in the gaps that exist in traditional credit analytics.  Deploy cash flow underwriting confidently with Nova Credit's proven platform. Check them out at www.novacredit.com. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Matt: https://www.linkedin.com/in/mattzalubowski/ Learn more about Nova Credit here.

Welcome back to our new miniseries, Vertical SaaS: Fintech Disruption by a Thousand Cuts, sponsored by our friends at Pipe. Vertical SaaS platforms are experiencing major growth; they’ve become the operating system for every industry (with financial products and services baked right into workflows that SMBs already live in every day). Vertical SaaS wins because no one knows the customer better—every product decision flows from that insight. That’s it. That’s the secret. In Episode 2, Alex Johnson and Luke Voiles (CEO of Pipe) sit down with Bryan Solar, Chief Product Officer at SpotOn, to talk about what true customer centricity looks like in vertical SaaS. Bryan shares SpotOn’s journey from loyalty platform to payments … to an all-in-one operating system for restaurants, and why being loved by a subset beats being liked by many; how obsessing over small details (like the wrong button in a bartender’s workflow) can make or break a night, and when to build vs. partner in embedded finance.  Plus, he shares how tools like Day Check (same-day wage access) and Profit Assist (an AI that once caught an $400-a-day cost error) can make a big impact. Restaurants run on thin margins, fragile moments, and thousands of micro-decisions — and software that’s built with empathy can literally be the difference between survival and failure. Don’t miss this conversation on how customer centricity, done right, becomes a right to win. And subscribe to catch future episodes. Thanks for listening!  This episode was brought to you by Pipe. Pipe helps vertical SaaS platforms unlock fast, flexible capital, right inside their product. Learn more at pipe.com/fintechtakes. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Luke: https://www.linkedin.com/in/luke-voiles/ Follow Bryan: https://www.linkedin.com/in/bryansolar/ Learn more about Pipe here.

Hello, and welcome back to Cash Flow Conversations, a new podcast miniseries sponsored by Nova Credit. We’re exploring how cash flow data moves from theory (“this is intriguing”) to practice (“wow, that worked!”) across the consumer lending lifecycle.  It’s risky to try something new; especially when said new thing has the potential to increase credit losses, add friction, or create compliance risk. So, how can we de-risk big change? And how can we design experiments to surface unknowns while keeping credit, compliance, and operational risk in check? That’s the focus of episode 2, built around a real case study: PayPal’s experiment testing whether cash flow data could strengthen underwriting for its pay-in-4 BNPL product.  (Spoiler: it did.) Joining me to unpack the results are: Anand Bhushan, Global Head of Credit, Pay Later Products at PayPal and Nikki Cross, Senior Director of Data Science Solutions at Nova Credit. We dig into how PayPal built the business case for cash flow underwriting, what they learned from strong consumer uptake, real-time approvals, and scores that beat bureaus – and how Nova Credit helped de-risk the process and scale the data across the credit lifecycle.   Subscribe now to catch more episodes of Cash Flow Conversations, coming soon! This miniseries is brought to you by Nova Credit. Nova Credit is a credit infrastructure and analytics company that enables businesses to grow responsibly by harnessing alternative credit data.  The company is a CRA that leverages its unique data infrastructure, compliance framework, and credit expertise to help lenders fill in the gaps that exist in traditional credit analytics.  Deploy cash flow underwriting confidently with Nova Credit's proven platform. Check them out at www.novacredit.com. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Anand: https://www.linkedin.com/in/anand-bhushan-60325445/ Follow Nikki: https://www.linkedin.com/in/nikkicrosspatrick/Learn more about Nova Credit here.

Hello, and welcome to Cash Flow Conversations, a new podcast miniseries sponsored by Nova Credit. If you’ve followed my work, you’ll know that I’m obsessed with cash flow data (and underwriting more specifically). That’s because it has enormous potential to positively reshape consumer lending in the U.S. As banks, credit unions, and fintechs move from theory to practice, this series will chronicle how cash flow data is being put to work across the lending lifecycle. Episode 1 sets the tone for the series, featuring a live panel I moderated at Nova Credit’s Cash Flow Underwriting Summit earlier this month. Joining me are: Chris McCall, Head of Consumer Credit and Pricing at Citizens Bank Bill Garber, SVP, Credit Policy and Analytics at Navy Federal Credit Union Munish Pahwa, EVP and Chief Risk Officer at Sallie Mae We dig into how cash flow data stacks up against traditional credit data, what it means for lenders’ models, how it changes the borrower experience, the guardrails around it — and why getting a clearer view of consumers’ financial lives is vital in today’s uncertain environment. Hope you enjoy the conversation as much as I enjoyed facilitating it! Subscribe now to catch the rest of Cash Flow Conversations as it comes. This miniseries is brought to you by Nova Credit. Nova Credit is a credit infrastructure and analytics company that enables businesses to grow responsibly by harnessing alternative credit data.  The company is a CRA that leverages its unique data infrastructure, compliance framework, and credit expertise to help lenders fill in the gaps that exist in traditional credit analytics.  Deploy cash flow underwriting confidently with Nova Credit's proven platform. Check them out at www.novacredit.com. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Chris: https://www.linkedin.com/in/chris-mccall-732b6b Follow Bill: https://www.linkedin.com/in/bill-garber-611234191/ Follow Munish: https://www.linkedin.com/in/munish-pahwa-ph-d-2a563210/ Learn more about Nova Credit here.

Welcome back to the Fintech Takes podcast. I’m Alex Johnson, joined by David Roos, Partner at Core Innovation Capital — an early-stage fintech investor (founded in 2010) that backs scalable businesses built to drive financial inclusion for low- and middle-income consumers. We dig into how Core really sizes up founders and business models, what’s shifted since the 2021 boom-and-bust, and how open banking and AI are reshaping incentives. Highlights include: How the venture market split after 2021 (mega-funds tossing out risky option bets vs. specialist funds focused on seed) while the IPO bar climbed to nearly $1B in revenue, keeping exits mostly to M&A Why JPMC’s push to charge for data access shows the tug-of-war over who controls customer information, and why over time, closed-door banks may end up losing to those that open up How AI is reshaping startups: small teams can now hit milestones that once took far more people and money, Series A investors expect closer to $3M in revenue, and how trust (earned through workflow integration and human oversight) still rules the day This episode is a reality check on what it takes to build in fintech today. And it’s a friendly reminder that alignment between founders, investors, and customers is what separates lasting companies from cautionary tales.  Enjoy!  Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Dan Roos: LinkedIn: https://www.linkedin.com/in/david-roos-24632457/   Follow Alex Johnson:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnsonX: https://www.twitter.com/AlexH_Johnson

Welcome to our new miniseries, Vertical SaaS: Fintech Disruption by a Thousand Cuts, sponsored by our friends at Pipe. This six-part miniseries explores how Vertical SaaS (vSaaS) platforms are becoming the operating systems for every industry. They’re experiencing tremendous growth because they solve the challenges unique to SMB owners. Increasingly, those challenges are met by embedding financial products and services directly into the workflows SMBs rely on every day. In each episode, hosts Alex Johnson and Luke Voiles sit down with a vSaaS executive to unpack their journey — how they defined strategy, chose partners, launched products, and scaled responsibly. In Episode 1, Alex kicks things off with Luke himself.  From credit investing to building small business lending at Intuit and Square (and to his current role as CEO of Pipe), Luke shares his journey and explains why vertical SaaS is *the* perfect channel for embedded finance: trusted software brands delivering capital at the exact point of need…which makes capital feel like part of the workflow instead of an interruption.  Don’t miss the kickoff, and subscribe now to catch future episodes and insights! Thanks for listening!  This episode was brought to you by Pipe. Pipe helps vertical SaaS platforms unlock fast, flexible capital, right inside their product. Learn more at https://pipe.com/fintechtakes Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Luke: https://www.linkedin.com/in/luke-voiles/ Learn more about Pipe at https://pipe.com/fintechtakes

Welcome back to Not Fintech Investment Advice, where Simon Taylor and I riff about fintech companies we’re absolutely not giving investment advice on. (Speaking of Simon, he’s got a new day job: he’s joining Tempo, a payments-first blockchain incubated by Stripe and Paradigm. Will this lead to spicier payment takes? We shall see!) We kick things off with Welcome Tech, an operating system for immigrants. It’s US-based, all-in-one: education, job placement, embedded healthcare (telemed, dental, vision, Rx), plus financial services (wallet, debit). After big 2020–21 rounds, a recent $7.5M caught Alex’s eye. As for the real wedge? It may be “Help me not only survive but thrive” (that is, paperwork precision, employer integrations, and AI agents as the lawyer you can’t afford. In this category, trust and timing decide outcomes… Next up is Bumper, a UK startup bringing BNPL to car repairs. With 5,000 dealerships already on board, they let customers split repair costs interest-free. Niche BNPL providers like this can thrive by embedding in industries big players overlook, giving businesses a way to keep their customer relationships while solving a very real pain point (not to mention, BNPL has rewired Gen Y and Z’s expectations). Then there’s Scalar Field (which Simon wrote about recently); an AI-powered trading tool that helps traders run strategies on live data and breaking new. By “living in the stream,” its models continuously adapt as it gives traders the ability to backtest in real time (instead of the traditional loop of training, validating, and hoping a model still works once deployed). The real unlock is backtesting against messy, real-world conditions, long an Achilles’ heel in model development…that is, until now or soon?! Finally, Structify tackles the messy prep work before decisions get made. Think PDFs, screenshots, and scattered APIs, all cleaned and structured by an AI data assistant. If the last few decades were about faster decision making, the next decade is about fixing the data pipelines that feed… aforementioned decision making. Plus, some closing manifestations: banks and fintechs need to start treating gambling and speculative investing apps as a genuine competitive threat to deposits! U.S. banks should copy the UK’s strategy of opt-in gambling blocks with cool-off periods to protect customers (and keep deposits from drifting). We’ll be fans of whoever ships it first. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://sytaylor.substack.com   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Companies featured: https://www.welcome.tech/ https://www.bumper.co/ https://www.scalarfield.io/ https://www.structify.ai/

We’re at the finish line of Source of Truth, the new podcast miniseries from Fintech Takes, sponsored by our friends at SOLO. And much like in a relay race, Eric Woodward (CEO at FinatIQ, who shaped one of the most successful digital payment platforms in the U.S. as the former Group President at Early Warning, the parent of Zelle) is the anchor that’s going to bring us home. In this final episode on information asymmetry in financial services, we zoom out to the system level: who controls financial data, who pays for access, and what a healthier network could look like.  If we could wave a magic wand and start with a blank sheet of paper, how would we design data infrastructure (drawing from the lessons learned by credit bureaus, open banking data aggregators, and industry consortiums) to actually work best for the ecosystem? Highlights include: The tradeoffs of three models: credit bureaus, consortiums, and open banking BNPL’s reluctance to furnish data (and what that means for consumers) Why a better framework needs consumer control, broader furnishers, value-based pricing, full-file expectations, and clear network rules Anchor leg, final lap: consumers in control. Furnishers compensated. Shared rules. Game on. Enjoy the finale of Source of Truth! This miniseries is brought to you by SOLO. SOLO resolves and connects customer data across silos — so teams stop rekeying the same customer info for the hundredth time and finally move forward. Break the cycle at SOLO.one - That’s SOLO dot o-n-e. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson   Follow Eric: https://www.linkedin.com/in/ericwoodward Learn more about SOLO here.

Hello, and welcome back to Source of Truth, a new miniseries sponsored by our friends at SOLO. This series is about information asymmetry; the enemy of financial services.  Until now, we’ve focused on theory: the broken data infrastructure we’ve inherited. In Episode 3, we move from theory to reality. I ask four veteran founders and operators: What are the most difficult challenges you face when building and scaling up a consumer or small business lending business?  What hard lessons can be learned from overcoming or in some cases failing to overcome those challenges? And what do those hard lessons tell us about the future of lending and data infrastructure in the U.S.?  These conversations are short but illuminating: expect war stories from the early days of well-known fintechs, insights and creative ideas for scaling up in our heavily regulated industry, and candid admissions about the problems they still haven’t cracked (and why). Guests (in order of appearance):  Luke Voiles: CEO of Pipe; longtime SMB lending operator & executive Rob Frohwein: Co-founder and former CEO of Kabbage  Jill Sheckman: former Global Chief Credit Risk Officer at PayPal; longtime credit risk executive at AmEx Brian Hamilton: Co-founder and former CEO of ONE; President at Coastal Episode 3 is your field guide to the real constraints operators face — and the data standards and product choices that actually moved loss curves, conversion, and access. Don’t forget to subscribe and catch more insights in upcoming episodes of Source of Truth! This miniseries is brought to you by SOLO. SOLO resolves and connects customer data across silos — so teams stop rekeying the same customer info for the hundredth time and finally move forward. Break the cycle at SOLO.one - That’s SOLO dot o-n-e. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson   Follow Luke: https://www.linkedin.com/in/luke-voiles/ Follow Rob: https://www.linkedin.com/in/frohwein/ Follow Jill: https://www.linkedin.com/in/jillzuckersheckman Follow Brian: https://www.linkedin.com/in/bthamilton/ Learn more about SOLO here.

Welcome back to Bank Nerd Corner featuring Kiah Haslett (whose inaugural Fintech Takes Banking newsletter is officially live – subscribe here to stay dangerously informed and entertained). First up: big banks are asking the OCC to write one uniform rulebook that overrides conflicting state rules. We unpack OCC vs the state regulators’ group (CSBS), why it’s harder to cut a Fed master account off from payment rails, and how crypto-related trust charters and 50-state licenses tangle the map. Next: a fintech fraud story is embedded within the Aspiration x Kawhi Leonard saga. A bankruptcy filing lists an LLC tied to Kawhi getting a reported $24M in cash for little or no work plus $20M in equity, while Clippers owner Steve Ballmer had invested in Aspiration a year earlier (definitely an awkward look under the NBA’s salary cap). And since we’re already in fraud-land, a quick detour to Lisa Cook: the administration’s attempt to remove a Fed governor over alleged mortgage fraud, an FHFA records sweep of old mortgage files, what counts as “cause,” and why markets barely blinked. And finally: hear Kiah ruminate on tokenized deposits (think regular bank dollars recorded on a blockchain). Banks pitch them for big-company payments and shared visibility; Kiah asks if that’s better than today’s rails or just a faster path for scammers. We separate practical plumbing from analyst bait and who should actually care. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Kiah: LinkedIn: https://www.linkedin.com/in/khaslett/ Twitter: https://twitter.com/khaslett   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson

Welcome back to Fintech Takes. I’m Alex Johnson, joined (as always) by my partner-in-recapping, Jason Mikula.  First up, the open banking saga continues with a new 13-paged ANPR (Advance Notice of Proposed Rulemaking) that reopens every fight. From whether “representatives” can access your data, if banks can charge cost-recovery fees, how liability hides under “security,” what counts as privacy vs. secondary use, and whether deadlines can be punted at all. With Chevron overturned and Corner Post wiping out time limits, every rule is now a lawsuit waiting to happen (even Visa has suddenly decided U.S. open banking isn’t worth the headache). From there we head to our old friend BaaS Island, where Synapse’s implosion has left customers stranded. The CFPB’s novel UDAP claim and a symbolic $1 penalty may unlock redress, but only after years (while distressed-debt investors eye Evolve and Mercury).  And then it’s on to Congress’s GENIUS Act, which hands stablecoins their first federal framework but also plenty of landmines. We discuss winners and losers, why Section 16(d) supercharges state preemption, and how Wyoming’s state “token” exploits the gap. Plus, in our Can’t Let It Go corner, it’s  finance-as-casino: Chamath’s new American Exceptionalism Acquisition Corp SPAC, Robinhood suing Nevada and New Jersey to push prediction markets, and a Polymarket bettor who called Taylor’s engagement early and banked about $3,500 (the kind of thing that’d be called insider trading anywhere else!). Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnsonTwitter: https://www.twitter.com/AlexH_Johnson

Hello, and welcome back to Source of Truth, the new podcast miniseries from Fintech Takes, sponsored by our friends at SOLO. This series is about information asymmetry (the enemy of financial services; especially lending).  In Episode, we tackled truth vs. trust. And in Episode 2, we explore history vs. overconfidence, which goes something like this: In 1995, Fannie Mae and Freddie Mac effectively mandated the use of FICO scores in mortgage underwriting. Almost overnight, credit scores went from a niche tool in bankers’ back rooms to the market’s law of the land. Joining me to unpack that history and its consequences is Martin Kleinbard, Founder of Granual Fintech (and author of the great research report How Cashflow Data Can Diffuse the Credit Score Time Bomb, which I was proud to publish at Fintech Takes).  Highlights include: What began as an additive tool for underwriting quickly became a substitute for judgment (lenders skipped the W-2s and leaned entirely on the number) The three pillars of credit: Willingness to pay (FICO’s wheelhouse), ability to pay (cash flow, income, assets), and product risk (loan terms that can themselves trigger default) – the financial crisis showed what happens when you ignore the latter two! Second-order risk today. From BNPL quirks to payment hierarchy surprises (why personal loans sometimes get paid before mortgages), context still matters more than any one score This episode explores what happens when we reduce everything to a single number: lenders miss nuance, consumers get misread. A credit score can predict repayment, but only context explains it. And in the end, context is king. Subscribe now and catch the rest of Source of Truth … we’re just getting started! This miniseries is brought to you by SOLO. SOLO resolves and connects customer data across silos — so teams stop rekeying the same customer info for the hundredth time and finally move forward. Break the cycle at SOLO.one - That’s SOLO dot o-n-e. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Martin: LinkedIn: https://www.linkedin.com/in/martin-kleinbard-6122aa1a/ We also chat about his new piece in Open Banker (on AI for consumer bankers), which you can read here: https://openbanker.beehiiv.com/p/aiforconsumerbankers Learn more about SOLO here.

Hello, and welcome to Source of Truth, a new podcast miniseries from Fintech Takes, sponsored by our friends at SOLO. This series is about information asymmetry (which is *the* enemy in financial services — especially in lending).  Information asymmetry (the gap between what the customer knows and what the financial service provider knows) explains most inefficiencies. It’s the reason why qualified applicants get declined for loans or approved for loans at rates much higher than they should have to pay. And it’s the reason why borrowers and human underwriters spend a mind-numbing number of hours locating, aggregating, and verifying information. We’ve added APIs, alternative data, and automation. Yet, the core process of collecting and trusting information still looks much like it did decades ago. Why is that? And what can be done to reshape that process in a more fundamental way? These are the questions that Source of Truth will explore. In Episode 1, I’m joined by Georgina Merhom, Founder & CEO of SOLO.  Georgina, a data scientist by training, unpacks how lending data is collected, verified, and (too rarely) reused. Highlights include: What the old-school branch lending process got right that digital still misses Why banks still burn through $30B each year on manual collection despite APIs The difference between standardized inputs (useful) and standardized outputs (misleading) This opening episode tees up the larger theme of the series: building systems that don’t just capture truth but create trust.  Because when information can be reused and verified, lenders and borrowers stop starting from zero. Subscribe now and catch the rest of Source of Truth. This miniseries is brought to you by SOLO. SOLO resolves and connects customer data across silos — so teams stop rekeying the same customer info for the hundredth time and finally move forward. Break the cycle at SOLO.one - That’s SOLO dot o-n-e. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Georgina: LinkedIn: https://www.linkedin.com/in/georginamerhom/ Learn more about SOLO here.

Bank Nerd Corner is back with Kiah Haslett returning … not just as co-host, but as an official member of Fintech Takes!  That’s right, big news: Bank Nerd Corner will soon be its own podcast feed, with Kiah hosting (and Alex dropping in monthly as a guest).  Kiah’s podcast launches this September alongside her new weekly newsletter, Fintech Takes Banking! If you’re listening to this episode, you basically asked for it (sign up at fintechtakes.com/banking/newsletter-subscription). Now, onto Bank Nerding!  First up,  the topic that's going to end up on my tombstone when I die: open banking.  We dig into the CFPB’s sudden flip on open banking. JPMorgan Chase tried charging for data access, the Bureau hit pause on litigation, and now an accelerated rulemaking process is underway. Will banks get the green light to price data, or did Chase just overplay its hand? Is this the beginning of monopoly pricing in disguise? Next, Kiah schools Alex (and the rest of us) on why crypto firms are suddenly obsessed with national trust charters (what they are, why they matter, and how they could function as narrow banks in disguise). Stablecoin reserves, custody rules, and OCC oversight are all on the table. And finally, the Palmer Luckey-backed digital bank Erebor enters the chat, promising to be the new Silicon Valley Bank for startups, crypto, and defense companies. Their pitch: political connections will fast-track their national bank charter with the OCC. But can political connections really expedite a de novo charter without wrecking regulators’ credibility? Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Kiah: LinkedIn: https://www.linkedin.com/in/khaslett/ Twitter: https://twitter.com/khaslett   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Welcome back to the Fintech Takes podcast. I’m Alex Johnson, joined by Dan Murphy — Founder of Sunset Park Advisors and former CFPB official who helped craft the agency’s open banking rule (finalized last October). Our plan is simple: for listeners less steeped in the regulatory process, we’ll walk through how the rule took shape, assess where things stand today, and focus on what comes next (and what should come next, realistic or not.) Granted, “today” remains a moving target. Just 20 minutes before we hit record, breaking news dropped that changed the open banking conversation yet again. Highlights include: The unusual bipartisan and cross-industry consensus (banks and fintechs alike) that pushed the rule across the finish line (and why that consensus collapsed after October 2024) Why JPMorgan’s aggressive API fee move  rolled out while the no-fee rule was technically still in effect) may have backfired by uniting fintechs, crypto firms, merchants, and even regulators against it The hardest unresolved questions: whether banks can charge for data access, how liability is allocated when things go wrong, how far the rule should extend beyond checking and credit cards, and what counts as legitimate secondary data use. If you care about the future of data portability, the balance of power between banks and fintechs, or just want a front-row seat to the regulatory drama reshaping U.S. finance in real time, this is the episode you don’t want to miss. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Dan Murphy: LinkedIn: https://www.linkedin.com/in/danieljmurphy01/   Follow Alex Johnson:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson X: https://www.twitter.com/AlexH_Johnson

In the finale of Model Citizens: AI Compliance for Banks and Fintech Lenders (a six-part miniseries from the Fintech Takes podcast in partnership with FairPlay), we confront the biggest questions yet:  What does financial regulation look like in the age of AI (when the very concept of governance is under strain)? And in a world where algorithms move faster than institutions can react, how do we protect consumers, ensure fairness, and keep power in check? If you’re looking for quick answers or one-dimensional takes, this isn’t that episode.  But if you’re looking for a candid, wide-ranging exploration of the forces reshaping financial services, law, and society, you’ve come to the right place. With Kareem Saleh (Founder & CEO of FairPlay) as cohost, we talk deepfakes, regulatory dysfunction, and more with two experts in the trenches: PR Stark (Director of Machine Learning Research at FinRegLab) and Tom Brown (Senior Counsel at Paul Hastings). Highlights include: Why deepfakes could trigger the next bank run — and why most banks aren’t ready The return of “model risk management” as the most underrated regulatory export How agentic AI could upend overdraft revenue, shopping for a mortgage, and the regulatory calendar Don’t miss this closing chapter of Model Citizens; a conversation as complex, candid, and full of possibility as the future itself. This miniseries is brought to you by FairPlay. FairPlay is an AI enablement company for financial services. They help companies build, test, optimize, validate and govern AI models. Learn more at Fairplay.ai Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Kareem: https://www.linkedin.com/in/kareemsaleh/ Follow PR: https://www.linkedin.com/in/p-r-stark-1a9786142/ Follow Tom: https://www.linkedin.com/in/tpbrown5/ Learn more about FairPlay here.

Welcome back to Fintech Takes.  I’m Alex Johnson, and today we’re trying something different: a little audiobook experiment.  I’m turning my recent deep dive, “Why Is This Happening? An Exhaustive Review of the History and Nascent Culture of the CFPB,” into a podcast episode for your listening pleasure(s) anytime, anywhere. It’s a sweeping, inside-the-agency history of the Consumer Financial Protection Bureau (told through interviews with more than two dozen former staffers) and an investigation into why, 14 years after its founding, the CFPB is being hollowed out in full public view. Along the way: cockroach-infested offices, chainsaw-wielding regulators, and a Mark Andreessen quote I never thought I’d have to say out loud.  If you haven’t read it, or haven’t revisited it since it ran in June, you’ll hear the whole essay, start to finish.  And because the Bureau has been unusually busy these last two months, I’ve added fresh updates on what the CFPB’s been up to (surprise flip-flop on open banking and intervention in the Synapse fiasco), and what those actions tell us about the future of the Bureau. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnsonTwitter: https://www.twitter.com/AlexH_Johnson

Welcome back to Model Citizens: AI Compliance for Banks and Fintech Lenders, a six-part miniseries from the Fintech Takes podcast in partnership with FairPlay. In some ways, this is the episode everything has been building toward. We’ve explored AI in customer acquisition, underwriting, and compliance — but we haven’t gone deep on the buzziest, most frontier concept in the mix: agentic AI. In Episode 5, we tackle the systems that don’t just analyze or predict, but actually act.  With Kareem Saleh (Founder & CEO of FairPlay) co-hosting, we sit down with Alex O’Rourke (fintech adviser, lawyer, and AI cofounder) and Jay Budzik (AI/ML product and tech leader; Senior VP at Fifth Third) to unpack the implications of letting autonomous agents loose in financial services. Highlights include: Why agentic AI breaks the “rules vs. empathy” binary that has defined human vs. machine roles (and how that opens new risks in compliance, customer service, and fraud detection) How AI agents will reshape customer loyalty (expect your robo-butler to switch your accounts for better rates while you sleep) Why banks might be more prepared than anyone thinks, thanks to a pre-existing culture of risk management (and why consumers remain the weakest link) Don’t miss our deep dive into the wild frontiers of agentic AI … and what it means for the future of work, trust, and intelligent systems in finance. Don’t forget to subscribe and catch the rest of Model Citizens; more insights to come! This miniseries is brought to you by FairPlay. FairPlay is an AI enablement company for financial services. They help companies build, test, optimize, validate and govern AI models. Learn more at Fairplay.ai Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Kareem: https://www.linkedin.com/in/kareemsaleh/ Follow Jay: https://www.linkedin.com/in/jaybudzik/ Follow Alex: https://www.linkedin.com/in/alexandra-villarreal-o-rourke-39631b28/ Learn more about FairPlay here.

Welcome back to Model Citizens: AI Compliance for Banks and Fintech Lenders, a six-part miniseries from the Fintech Takes podcast in partnership with FairPlay. In Episode 4, we’re turning the spotlight on a part of lending that rarely gets the AI treatment: customer acquisition and marketing. With Kareem Saleh (Founder & CEO of FairPlay) riding shotgun as cohost, we sit down with Alana Levine (Chief Revenue Officer at Fintel Connect) about the messy, high-stakes business of acquiring customers in a world where LLMs are rewriting the rules of discovery, personalization, and compliance. Together, we explore how GenAI is shaking up everything from landing page copy to affiliate trust dynamics (and why marketers need to stop thinking like ad buyers and start thinking like systems architects). Highlights include: How AI lets teams go deeper on data to target customers more precisely than ever (and what happens when personalization crosses into “‘creepy”) The rise of “no click” discovery and what it means for tracking attribution in LLMs Why marketing compliance is an operational necessity (versus a bottleneck, and how FairPlay’s approach to fair lending fits in) If you’re trying to scale customer acquisition with AI, avoid compliance landmines, and stay fair in the eyes of regulators, this one’s for you. Don’t forget to subscribe and catch the rest of Model Citizens; more insights to come! This miniseries is brought to you by FairPlay. FairPlay is an AI enablement company for financial services. They help companies build, test, optimize, validate and govern AI models. Learn more at Fairplay.ai Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Kareem: https://www.linkedin.com/in/kareemsaleh/ Follow Alana: https://www.linkedin.com/in/alanalevine/ Learn more about FairPlay here.

Welcome back to Not Fintech Investment Advice, where Simon Taylor and I riff about fintech companies we're absolutely not giving investment advice on (though this one may test our willpower). We kick things off with Alix, which tackles one of the most bureaucratically brutal processes most people will ever face: settling a loved one’s estate. It’s admin + grief = chaos. Alix offers a $249 flat-fee concierge service that uses AI (plus humans) to cancel subscriptions, close accounts, and chase down deeds. It’s DTC in a space no one wants to think about until they have to (think: Chime-level brand softness meets probate-level emotional complexity). Next up is Narrative, an AI-for-compliance startup that’s not trying to do everything (just the very specific, painful thing of parsing and resolving consumer complaints). What stood out? It’s not just trained on your written policies. It learns from how your best people make decisions. In a post-CFPB, state-by-state enforcement era, that nuance might be the difference between surviving a compliance audit … or hiring 300 more people to do what one model can. Then there’s Ogment AI, which wants to be Shopify for agentic commerce. It builds MCP servers (think: APIs for LLMs) that let merchants make their products shoppable in ChatGPT, Claude, and co. But the big question isn’t tech; it’s trust. Can LLMs represent your brand voice in a way that doesn’t reduce you to “cheap and ships fast”? TBD, but Ogment is skating where the puck might go. Finally, there’s SOLO, which is kind of like a new school credit bureau. One that’s trying to standardize, store, and reuse the messy contextual data that lives outside traditional credit files. Plus, it flips the economics: lenders get paid when others reuse their verified data. It’s a trust layer disguised as underwriting tech, and its success may hinge more on old-school, squishy human partnerships than the tech. Plus, manifestations: We want the Timothée Chalamet of fintech; the operators who give a damn about striving to be the best at their craft. Often, the most profitable companies started that way and the monies followed as a byproduct of obsession with doing it right. Now that’s worth spotlighting. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://sytaylor.substack.com   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Companies featured: https://www.meetalix.com/ https://thenarrative.dev/ https://www.ogment.ai/ https://solo.one/

Welcome back to Model Citizens: AI Compliance for Banks and Fintech Lenders, a six-part miniseries from the Fintech Takes podcast in partnership with FairPlay.  With FairPlay’s Kareem Saleh (Founder & CEO) at my side, we unpack: how can banks and fintechs build fair, compliant lending systems in a time of regulatory uncertainty? In episode 3, we’re digging into compliance in the age of AI; an area that isn’t always top of mind for builders in fintech, but absolutely should be. Both of our guests today —  Chelsea Keegan (Chief Compliance Officer at Flex) and Eli Corbett (VP, Deputy General Counsel at Affirm) —  have built compliance functions inside high-growth fintech companies, either in their current roles or in the past.  So we’re taking this opportunity to learn from their experience (what they’ve seen, what they’ve learned, and how they’ve approached compliance). Together, we unpack the new realities of legal risk in fintech … and why compliance can’t just be a legal function anymore Highlights include: How you can't compliance your way out of a bad product (why product, engineering, and legal need to be in the room together, especially when building with AI) Regulators are watching your blog posts. Your marketing language might be Exhibit A in a future consent order Why nimble tech, cultural fluency, and strong governance matter more than legacy checklists or canned audits Why a fintech’s worst-case scenario isn’t the same as a bank’s (and both sides need to plan accordingly) Don’t forget to subscribe and catch the rest of Model Citizens; we’re just getting started! This miniseries is brought to you by FairPlay. FairPlay is an AI enablement company for financial services. They help companies build, test, optimize, validate and govern AI models. Learn more at Fairplay.ai Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Kareem: https://www.linkedin.com/in/kareemsaleh/ Follow Chelsea: LinkedIn: https://www.linkedin.com/in/chelsea-keegan/ Follow Eli:LinkedIn: https://www.linkedin.com/in/elizabeth-eli-corbett-1b0177130/

Welcome back to Fintech Takes. I’m Alex Johnson, joined (as always) by my partner-in-recapping, Jason Mikula. Usually, we sift through a grab bag of headlines, but not this time. There are two seismic fintech stories worth your time (both tied to data access, control, and what comes next). So that’s where we’re headed. No visit to BaaS Island this time.  Our first story: JPMorgan Chase’s proposed pricing for open banking API access is reportedly 10x what aggregators currently charge their customers. The fee isn’t just financial; it’s strategic. Payments use cases (ahem, Pay by Bank) are priced highest.  With the CFPB's open banking rule under fire (and the CFPB now switching legal sides to ask the court to toss out its own rule), we unpack what this means for consumer data access and the economics of data sharing. With Chase proposing “punitive” fees that could render key fintech use cases economically unviable, are we on the verge of screen scraping 2.0? Our second story: Congress passes the Genius Act, giving stablecoins their first real federal framework. It could be a win for players like Circle, but what does it mean for banks, tokenized deposits, and global dollar dominance? Are we just exporting U.S. monetary power through DeFi rails (and will regulators have the bandwidth to keep up)? Plus, in our Can’t Let It Go corner: Jason goes off on the ethics of betting on people’s divorces. Meanwhile, I spiral down the rabbit hole of Bill Pulte’s unhinged Twitter (where he’s on a mission to destroy FICO and get Jerome Powell fired, in ALL CAPS and random quotation marks). Enjoy! Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Welcome back to Model Citizens: AI Compliance for Banks and Fintech Lenders, a six-part miniseries from the Fintech Takes podcast in partnership with FairPlay.  With FairPlay’s Kareem Saleh (Founder & CEO) at my side, we unpack: how can banks and fintechs build fair, compliant lending systems in a time of regulatory uncertainty? In Episode 2, we’re joined by Kevin Moss (Senior Advisor at Baselayer, former CRO) and Andrada Pacheco (EVP & Chief Data Scientist at VantageScore) to explore how AI is reshaping credit modeling, and where caution is still very much required. We trace the evolution from decision trees and logistic regression to gradient boosting, cash flow data, and the emergence of AI. Along the way, we tackle the core dilemma: how to boost predictive power without losing explainability or fairness. Highlights include: Why better performance often comes at the cost of transparency (and how to bridge the gap with hybrid models) AI isn’t new in credit risk modeling; tree-based methods like CART, CHAID, and gradient boosting have been around for decades (what’s changing now is the scale, the data, and the complexity) LLMs are great for fraud, operations, and consumer education, but they’re not safe for credit decisions just yet) Fairness is expanding: Disparate impact enforcement may be fading federally, but state attorney generals and plaintiffs’ attorneys are picking up the slack. We close with a reminder: credit modeling doesn’t just need to be effective. It needs to be explainable, equitable, and defensible; especially as AI raises the stakes. Don’t forget to subscribe and catch more insights on Model Citizens in upcoming episodes! This miniseries is brought to you by FairPlay. FairPlay is an AI enablement company for financial services. They help companies build, test, optimize, validate and govern AI models. Learn more at Fairplay.ai Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Kareem: https://www.linkedin.com/in/kareemsaleh/ Follow Kevin: LinkedIn: https://www.linkedin.com/in/kevin-moss-b032163/ Follow Andrada: https://www.linkedin.com/in/andrada-pacheco-ph-d-26731a1/ Learn more about FairPlay here.

Welcome to Model Citizens: AI Compliance for Banks and Fintech Lenders, a six-part miniseries from the Fintech Takes podcast in partnership with FairPlay. In this series, I’m joined by FairPlay’s Kareem Saleh (Founder & CEO) to explore how banks and fintechs can build fair, compliant lending systems in an era of regulatory uncertainty. Episode 1 tackles one of the biggest questions in financial services today: what happens when the top federal watchdog (that was/is the CFPB) loses its bite? Joined by David Silberman (former CFPB Associate Director for Research, Markets, and Regulation) and Abby Hogan (SVP of Legal & Regulatory Affairs; ex-CFPB), we explore the vacuum left by a defanged CFPB and the new patchwork of enforcement that’s emerging in its place. Highlights include: Why 50-state compliance is the most expensive form of “deregulation” you’ve never asked for How pragmatic state regulators are becoming the new R&D lab for rulemaking since fintech innovation won’t wait What the five-year lookback really means for compliance teams (hint: regulatory whiplash isn’t a free pass to hit cruise control) Whether the CFPB could be rebuilt (and how fast the talent might come roaring back) This episode sets the stage for what’s ahead. Because the future of fair lending isn’t just about algorithms; it’s about who’s making the rules, who’s watching, who’s suing, and who’s redrawing the lines of fairness and risk.  In other words: it’s about what kind of model citizens we want our institutions (and our systems) to be. Don’t forget to subscribe and catch more insights on Model Citizens in upcoming episodes! This miniseries is brought to you by FairPlay. FairPlay is an AI enablement company for financial services. They help companies build, test, optimize, validate and govern AI models. Learn more at Fairplay.ai Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow David: LinkedIn: https://www.linkedin.com/in/david-silberman-1143414a/ Follow Kareem: https://www.linkedin.com/in/kareemsaleh/ Follow Abby: https://www.linkedin.com/in/abbyhogan/ Learn more about FairPlay here.

Welcome back to the Fintech Takes podcast. I’m Alex Johnson, joined by Evan Weinberger, Bloomberg Law reporter and bank regulation whisperer (and the rare guest who can quote both Caddyshack and Empire Strikes Back in a single episode, enjoy). This week’s show unpacks the JP Morgan Chase open banking fee bombshell (they’re now charging for access to their open banking APIs) — the story Evan himself and Bloomberg colleague Paige Smith broke — and the ripple effect it’s having across fintech, data aggregators, and regulators who seem genuinely unprepared for how fast it’s all moving. If there’s a central theme, it’s this: When the banks move first, everyone else scrambles. We dig into Chase’s strategy, the pricing breakdowns, and what the “value capture” narrative says about the future of open finance. But that’s just the start. Highlights include: -Why the CFPB is simultaneously gutting its rulebook and losing most of its staff -Why regulators are quietly abandoning disparate impact and what it means for fair lending -Why the Trump administration is targeting CDFIs (even though they serve many rural Southern areas aligned with the GOP) -How a data fight might unite crypto VCs and big box merchants (yes, really) This episode has it all: open banking drama, more regulatory whiplash, and fintech caught in the middle wondering what the hell just happened. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Evan Weinberger: LinkedIn: https://www.linkedin.com/in/evan-weinberger-3746aa4/ X: https://x.com/reporterev  Follow Alex Johnson:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson X: https://www.twitter.com/AlexH_Johnson

Welcome back to the Fintech Takes podcast. I’m Alex Johnson, joined by Matthew Goldman — Totavi founder, serial fintech builder (Wallaby, Vertical), ex-Bankrate, and still rocking 30 credit cards. We cover a lot of ground in this episode, but if there’s a through-line, it’s this: premium cards are evolving into subscription bundles, fintechs are embedding loyalty into everyday local spend, and crypto is making a broader push into full-service financial platforms. We kick things off with the Chase Sapphire Reserve $795 price hike (and why Chase wants you to downgrade). Then we get into Bilt — aptly described by Matthew as the fintech playing chess while the rest of us are still playing checkers. And finally, we dive into Coinbase’s new Amex card and the rise of membership-powered ecosystems. Highlights include: -Why Chase Sapphire Reserve rewards are the Disneyland of personal finance -The hidden genius of Bilt’s wedge strategy (spoiler: it’s not just the rent rewards) -What crypto reward cards reveal about financial fandom and the economics of loyalty Whether you’re a points junkie, an operator, or just curious why your airport lounge is so crowded … this one’s for you. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Matthew Goldman: LinkedIn: https://www.linkedin.com/in/matthewgoldman/   Follow Alex Johnson:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson X: https://www.twitter.com/AlexH_Johnson

Welcome back to Not Fintech Investment Advice, where Simon Taylor and I talk about fintech companies that we're definitely not giving investment advice on. We kick things off with Polar (think Stripe Billing but for LLMs). Polar tracks things like token usage, execution time, and even GitHub access to handle metered billing for AI-native products. It's not even payments; it’s pre-payments, too. Polar helps you charge for the thing before the thing happens. Hey, as AI agents start shopping for themselves, someone has to keep the receipts… Next up is Multiply Mortgage. “Mortgage-as-a-benefit” sounds cursed, but here we are. Multiply partners with employers to offer discounted mortgages (plus human advisors) to employees with zero cost to the company. Their bet is housing is the new healthcare: too broken to fix individually, but too big for employers to ignore. Especially useful in tech, where compensation is equity-heavy and underwriting gets weird. But it’s also a bet on this macro moment in time; if rates drop or unemployment spikes, the model may crack. Then there’s OpenTrade. Yield-as-a-service for stablecoins. Most stablecoins can’t offer interest directly (thanks, regulators), but OpenTrade does the regulatory gymnastics to plug stablecoins into money market funds via tokenized swaps. But I wonder what’s more disruptive: the yield or the regulatory workarounds? You can’t stop yield from sneaking in the side door (and honestly, why try?). Last up is Spinwheel (think Plaid, but for liabilities). While Plaid figured out the asset side of your balance sheet, Spinwheel builds pipes for the other half: credit cards, BNPL, student loans, and more. They started with embedded debt repayment and found their niche by giving lenders the kind of granular, real-time liability data that credit bureaus can’t (or won’t) offer. With Section 1033 on life support, is Spinwheel poised to become the only player with coverage that actually matters? Plus, manifestations: can someone please build a public credit bureau (kind of like a USPS for liabilities)? And while we’re at it, a stablecoin for the unbanked/underbanked that isn’t built on Tron? Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://sytaylor.substack.com   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Companies featured: https://polar.sh/ https://www.multiplymortgage.com/ https://www.opentrade.io/ https://spinwheel.io/

Welcome back to Fintech Takes. I’m Alex Johnson, joined (as always) with my partner-in-fintech-recapping, Jason Mikula. Let’s get into it. First up: at long last, FICO score versions now include BNPL data, but there’s a catch (several, actually). Affirm is furnishing data, but other major players like Klarna and Afterpay? Not so much. We dig into why most BNPLs resist sharing data (hint: it’s expensive, complicated, and gives away their competitive edge), and how open banking could help—if you could reliably connect Klarna to Plaid (you can’t). Then, just when we abandon BaaS Island, the CFPB shows up with a lifeboat with a surprise move in the Synapse bankruptcy. A four-page filing could open the door to using the Civil Penalty Fund to repay depositors. It’s not quite a fintech bailout, but it might be the cleanest way to make people whole … and quietly shut the whole thing down. All of which still raises the bigger question: why did this happen in the first place (BaaS was supposed to be a thin layer on top of FDIC-insured banks)? Next, FHFA (which oversees Fannie and Freddie,  federal home loan banks, and a whole host of other interesting things) does crypto policy by tweet. Director Bill Pulte told Fannie and Freddie (via Twitter) to undertake a study for accepting crypto as mortgage collateral. According to the latest Federal Reserve data, only 8% of households used crypto in any fashion in 2024. So… why? Because someone asked. And in our Can’t Let It Go corner: Jason roasts ABN AMRO’s new sub-brand, BUUT (yes, BUUT), while I spiral over Circle’s $56B IPO valuation (this is meme coin math applied to a narrow bank!).  Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Welcome back to the Fintech Takes podcast. I’m your host, Alex Johnson, joined by Martin Kleinbard; advisor at Granular, ex-CFPB, and author of the absolute banger of a research report How Cash Flow Data Can Diffuse the Credit Score Time Bomb (which we just published on Fintech Takes!). Martin and I have been having nerdy off-the-record chats about credit risk and underwriting systems for years. But with his new research report, we had to hit record. First, we dig into the true origin story of FICO; not just the 1989 launch, but the regulatory vacuum left by 1970s civil rights legislation. And how that vacuum gave rise to the idea of a generalizable, “objective” score. A score that quickly became a proxy for trust. A tool turned institution. We unpack how: Laws meant to reduce discrimination led to over-standardization Securitization needs quietly reshaped how lenders priced risk A single point estimate became the underwriting gospel, even in the face of wildly diverging real-world ability to repay (!) Then, we turn our attention to now. Today, AI’s juicing scores faster than lenders can keep up, but they’re downgrading inflated FICOs when they can. This leaves consumers feeling betrayed, and the industry on the edge of a trust collapse. So, when trust in the score dies (and your customers feel misled), is there a plan for what comes next? Tune in to find out. This episode is brought to you by: Newline™ by Fifth Third is an innovative, API-first platform that enables fintechs to launch embedded payment, card and deposit solutions directly with Fifth Third Bank. Visit Newline53.com to see how Newline can elevate your business. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Martin Kleinbard: LinkedIn: https://www.linkedin.com/in/martin-kleinbard-6122aa1a/   Follow Alex Johnson:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnsonX: https://www.twitter.com/AlexH_Johnson

Welcome back to Fintech Takes. I’m Alex Johnson, and today we’re lucky enough to dig into stablecoins (again!) with James Wester, co-head of payments research at Javelin Strategy & Research, who previously led strategic communications for blockchain, crypto, and digital currencies PayPal and served as a market research analyst at IDC.  Last time on the pod, we tackled domestic payment use cases (ACH, interchange, and why crypto UX still can’t touch the Starbucks app). This time, we zoom out. First, we unpack whether stablecoins are net good or net bad for community banks. The real threat isn’t deposit flight; it’s being boxed out of innovation. For years, regulators told community banks to steer clear of crypto. Now Stripe’s leaning into stablecoins, startups are building directly on-chain, and regulators are finally creating a bank-like charter for issuers. So who’s actually being served by this “innovation”? Then: what makes stablecoins different? One word: programmability. This is money you can code. Treasurers and developers love it. And if issuers get access to Fed master accounts or card networks? It could reshape BaaS (and who gets to build on it). Finally, we tackle the hard stuff: regulation, insurance, and that annoying habit of moving the goalposts. What happens if a stablecoin fails? How do you design for risk (and communicate that risk honestly to consumers)? Why does this space keep getting held to a higher bar than banks with fractional reserves? James puts it plainly: stablecoins aren’t the next hot, sexy fintech product. They’re utilities; more like electricity or cell service. Nobody gets excited about who powers their outlets or offers marginally better 5G. You just want it to work. And that’s where stablecoins are headed: quiet, foundational, infrastructure-grade. The real innovation won’t be stablecoins; it’ll be the stack built on top of it. This episode is brought to you by: Newline™ by Fifth Third is an innovative, API-first platform that enables fintechs to launch embedded payment, card and deposit solutions directly with Fifth Third Bank. Visit Newline53.com to see how Newline can elevate your business. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow James: LinkedIn: https://www.linkedin.com/in/jameswester/ X: https://x.com/jameswester   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson X: https://www.twitter.com/AlexH_Johnson

Welcome back to Not Fintech Investment Advice, where Simon Taylor and I talk about fintech companies that we're definitely not giving investment advice on!  We kick things off with Nekuda. Human-not-present is the new card-not-present. Nekuda’s building SDKs (software development kits) for agentic checkout, so your AI assistant can securely store and inject payment credentials at just the right moment. This is Visa’s “agent on file” era. We’ve spent a decade trying to keep bots out of commerce. Now we’re figuring out how to let the right ones in (without blowing up the fraud model). What happens to trust, attribution, and liability when no human’s at the checkout? Next is Vontive. Call them embedded mortgage lending for investment properties (basically, BNPL for real estate investors).They raised $135M in 2022, just added fresh equity from Citi, and secured a $150M revolving securitization shelf. They connect proptech platforms, banks, and marketplaces with private credit, so those platforms can embed short-term bridge loans or long-term rental mortgages directly into their UX. They don’t hold the loans, but they do centralize underwriting across a very regionally variable asset class. And that can get risky fast. Then, there’s Atticus, a stablecoin neobank in extreme stealth mode (with Palmer Luckey reportedly leading a new round at a $2B valuation). So naturally, we speculated: is Atticus a stablecoin bank with Fed access? A defense-industrial banking layer with regulatory immunity? If the GENIUS Act passes, this could be the first stablecoin issuer with full access to traditional rails. Finally, there’s Affiniti. Embedded, vertical-specific SMB credit cards. Affiniti partners with trade associations (pharmacists, HVAC techs, auto dealers) to co-brand its SMB credit cards and distribute to pre-qualified member bases. They hit $5.5M ARR in year one and are on pace for $1B in transaction volume this year. Their edge is twofold: tailored underwriting based on industry norms, and an AI-powered CFO agent that flags anomalies, forecasts bills, and suggests vendor strategies. It’s Ramp-as-a-service for the parts of the market that Ramp and Brex won’t touch. The scaling question then becomes: choose depth (more products) or breadth (more industries)? We’ll be watching. Plus, a manifestation: can someone please build a model that uses cashflow data to detect early signs of gambling addiction? It’s doable, valuable, and might just save lives. This episode is brought to you by: Newline™ by Fifth Third is an innovative, API-first platform that enables fintechs to launch embedded payment, card and deposit solutions directly with Fifth Third Bank. Visit Newline53.com to see how Newline can elevate your business. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://sytaylor.substack.com   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Companies featured: https://nekuda.ai/ https://www.vontive.com/ Atticus (extreme stealth mode is right) https://affiniti.finance/

In this week’s episode of Fintech Recap, Jason Mikula and I break down a surprisingly busy run of headlines. The IPO window is open after all: eToro priced above its range, Circle (the issuer of the USDC stablecoin) is eyeing a debut, and we can’t not dig into Chime’s S-1. First up: the S-1 heard round the world. Chime has finally filed to go public, and it’s … complicated. Is it a payments company? A bank in denial? We unpack the Rorschach test (Alex’s gloss) that is Chime’s business model. Plus, a look into Chime’s $1.5B in marketing spend and the real question that’s not really a question but a comment: Chime still hasn't cracked credit in a compelling way? Next, it’s the open banking implosion no one saw coming. The CFPB’s open banking rule (Section 1033) could be overturned (yes, everything the CFPB has done since 2022 could be wiped off the map, including 1033). Jason and I walk through how the legal and regulatory whiplash could kill the broader API economy, spark a screen scraping renaissance, and more. Then, stablecoin legislation enters the chat. The GENIUS Act (yes, that’s the real name) is gaining steam in Congress, but the fine print matters. We dig into what the bill actually allows (yield or no yield?), what banks are really scared of, and why the next few years could make or break trust in digitally-issued (nonbank) monies. Plus, we can’t let go of the recent NYC crypto kidnapping straight out of Law & Order. When you’re self-custodying and everyone knows what your “bank” holds, well … maybe the next era of crypto will finally learn what old money always knew: real wealth whispers. This episode is brought to you by: Newline™ by Fifth Third is an innovative, API-first platform that enables fintechs to launch embedded payment, card and deposit solutions directly with Fifth Third Bank. Visit Newline53.com to see how Newline can elevate your business. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Welcome back to the Fintech Takes podcast. I’m your host, Alex Johnson, and today we’re digging into one of the most urgent (and underdiscussed) financial issues in America: gambling. My guest is Alex DeMarco, founder and CEO of MoneyStack, who’s helping reframe gambling addiction not just as a behavioral health issue, but as a financial systems crisis. Since 2018, when the Supreme Court cracked open the door to state-by-state legalization of mobile sports betting, we’ve seen a gold rush in gambling. Operators are now pulling in more than $70B annually (ads are everywhere, the apps are engineered for nonstop engagement, and the harm is rising fast). In NJ, one of the first states to legalize, 6% of adults are already experiencing moderate to severe gambling-related issues (double the national average). We connect the dots between gambling and familiar fintech business models: the same behavioral nudges, same VIP economics, the same revenue dependence on a vulnerable sliver of power users. If overdraft fees and gamified trading feel predatory, this is that (but on steroids). We unpack: Why sports betting apps now hold three times more per wager than old-school sportsbooks How engagement tactics mimic (and often outstrip) the most addictive elements of gamified finance Why we’re watching investing and gambling blur into one screen (and one behavior) What proactive financial intervention might look like, and why most help comes too late How banks and fintechs can step up (detecting risk early, training advisors, and supporting families in recovery) We close with this big question: when gambling is mobile, funded from a checking account, and styled like Robinhood … can the financial industry really say it’s not their problem? This episode is brought to you by: Newline™ by Fifth Third is an innovative, API-first platform that enables fintechs to launch embedded payment, card and deposit solutions directly with Fifth Third Bank. Visit Newline53.com to see how Newline can elevate your business. The world needs MoR. With Paddle as your Merchant of Record (MoR), the global growth is yours. The risk, compliance and accountability are ours. Simple. Paddle offers all the benefits of an enterprise-grade billing system but with MoR flexibility, MoR control, and MoR focus on your core product. Visit paddle.com to learn more. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex (DeMarco): LinkedIn: https://www.linkedin.com/in/alexdemarco/ MoneyStack: https://www.linkedin.com/company/moneystack/   Follow Alex (Johnson):  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson X: https://www.twitter.com/AlexH_Johnson

Welcome back to Not Fintech Investment Advice, the podcast where Simon Taylor and I (Alex Johnson) talk through fintech companies we’re intrigued by, puzzled by, and occasionally want to manifest into existence (but definitely not invest in). First up is Cardamon, the cozy-sounding AI copilot tackling the cold, hard world of compliance. They’re building a regulatory assistant to speed up product launches (a direct threat to $500/hr law firms and a clever way to navigate the compliance iceberg). Their bet is that if you structure regulatory knowledge right, it can accelerate innovation. Which brings us to this question: What if compliance is actually the best place to start when designing financial products? Next is Sprive, a UK app helping homeowners pay off their mortgage faster by redirecting cashback and round-ups toward debt repayment. It’s clever. It’s elegant. But it also risks falling into what Simon calls the “PFM ditch” (the only people who use the tool are the ones already inclined to do the behavior anyway). But is mortgage payoff the product, or a feature? And if the real value is in rerouting savings wherever they matter most, maybe Sprive isn’t a mortgage app at all? Then comes Figg Wealth, the most complete “dashboard of dashboards” net-worth tracker we’ve seen in the UK. It pulls in everything (cars, property, crypto, stocks, bank accounts) and auto-values it all. The real unlock may be pairing that aggregation with AI-driven advice. If AI can widen both the top and bottom of the funnel, Figg might just make wealth management scalable. Last is Glide, which began life as a neobank but pivoted to selling onboarding and lending infrastructure to community banks and credit unions.Now they sit in the middleware layer. But here’s the big question: what can vendors build beyond table stakes that offers these smaller institutions a real shot at differentiation? No end-of-show manifestation this time, unless you count my dream of having agentic private bankers before we have agentic commerce! 00:02:30 – Cardamon  00:17:43 – Sprive 00:29:03 – Figg Wealth 00:40:43 – Glide This episode is brought to you by: Newline™ by Fifth Third is an innovative, API-first platform that enables fintechs to launch embedded payment, card and deposit solutions directly with Fifth Third Bank. Visit Newline53.com to see how Newline can elevate your business. The world needs MoR. With Paddle as your Merchant of Record (MoR), the global growth is yours. The risk, compliance and accountability are ours. Simple. Paddle offers all the benefits of an enterprise-grade billing system but with MoR flexibility, MoR control, and MoR focus on your core product. Visit paddle.com to learn more. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://sytaylor.substack.com   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Companies featured: https://cardamon.ai/ https://sprive.com/ https://figgwealth.com/ https://withglide.com/

Welcome back to Fintech Takes. I’m your host, Alex Johnson, and joining me for his second spin on the podcast merry-go-round is Rob Blackwell (Chief Content Officer at IntraFi and host of the Banking With Interest podcast). There’s a whole lot of what the hell is going on in D.C. right now, so we’re officially codifying this recurring segment as What the Hell Is Going On, where I throw all my burning questions at Rob Blackwell and he tries to make sense of the madness. First up, the flaming hot potato throw is aimed squarely at D.C. bank regulation, the Treasury power grab under Scott Bessant. Most Treasury Secretaries stay above the regulatory fray, but Bessant? He came armed. Rob breaks down why this Treasury Secretary is ditching the playbook, diving into the weeds, and maybe signaling the end of the “independent agency” era altogether. Then we dig into the stablecoin curveball derailing bipartisan progress: why Democrats are hitting the brakes, what Trump’s meme coin has to do with it, and whether $1 trillion in deposits could vanish into the arms of Amazon, Meta, or anyone else turning payments into loyalty programs. And finally, we dig into open banking and ask whether the CFPB is about to walk back its most important rule in years…plus what that means for competition, community banks, and everyone not named JPMorgan.  Plus, a lightning round that includes policy and Star Trek (spoiler: Rob’s a cat guy, and a Wrath of Khan guy)...which ends in a very serious debate about fries. This episode is brought to you by: Newline™ by Fifth Third is an innovative, API-first platform that enables fintechs to launch embedded payment, card and deposit solutions directly with Fifth Third Bank. Visit Newline53.com to see how Newline can elevate your business. The world needs MoR. With Paddle as your Merchant of Record (MoR), the global growth is yours. The risk, compliance and accountability are ours. Simple. Paddle offers all the benefits of an enterprise-grade billing system but with MoR flexibility, MoR control, and MoR focus on your core product. Visit paddle.com to learn more. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Rob: LinkedIn: https://www.linkedin.com/in/rob-blackwell-63884826/ X: https://x.com/robblackwellAB   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnsonX: https://www.twitter.com/AlexH_Johnson

Welcome back to Fintech Takes. I’m Alex Johnson, joined by Jason Mikula, and we are once again unable to resist the siren call of Bass Island. Tour we must. First up on BaaS Island, Increase is trying to buy a tiny Washington state bank to build the BaaS Warp Core of the future: tight tech + charter in one stack. We explore what this means for infrastructure players trying to outgrow their middleware roots. Next, California drops a consent order on Hatch Bank…without the FDIC. Are states taking the lead on BaaS enforcement, or is this just D.C. chaos fallout? Meanwhile, the cracks keep spreading. We tour banks that bet on building their own stacks and lost—just as Fiserv quietly deepens its reach into embedded finance via Thread Bank and its Finxact core. Is BaaS headed toward a two-lane future: tech-forward banks vs. core providers? Then it's time for a Vegas flashback: Ryan Breslow’s latest Bolt reboot is here. The payments super app now offers crypto, debit rewards, peer-to-peer payments, ecomm tracking (and a sweet Spotify playlist). We’re getting serious Echo déjà vu. Do we need this?  And finally, the weirdest fintech lawsuit yet: TomoCredit doctored blog posts to claim a trademark on “cash score”, a term Prism (a Petal spinout) was actually applying for. Prism caught them. Tomo admitted it. It’s part fraud, part farce, and a reminder that fintech grift is alive and well.. Rants, recaps, and a little righteous fury…just how we like it! Newline™ by Fifth Third is an innovative, API-first platform that enables fintechs to launch embedded payment, card and deposit solutions directly with Fifth Third Bank. Visit ⁠Newline53.com⁠ to see how Newline can elevate your business. The world needs MoR. With ⁠Paddle⁠ as your Merchant of Record (MoR), the global growth is yours. The risk, compliance and accountability are ours. Simple. Paddle offers all the benefits of an enterprise-grade billing system but with MoR flexibility, MoR control, and MoR focus on your core product. Visit ⁠paddle.com⁠ to learn more. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Welcome back to the Fintech Takes podcast. I’m your host, Alex Johnson, and today, one of our favorite guests is making a triumphant return visit—Frank Rotman, founding partner and CIO at QED Investors. Frank has a theory: in his words, the game of life is getting “harder to win.” Debt is piling up, wages are stagnant, and folks are being told they’re the only ones to blame for their financial struggles. His observation is that more people see themselves as playing PvE (Player vs. Everyone), prioritizing personal survival over collective outcomes. In a world where following the rules doesn’t pay off, so-called "irrational" moves like crypto gambles start making a lot more sense. We unpack what this shift means for finance, behavior, and the economy. Then, we take on a big question: is traditional financial theory broken? The old "work hard, save, invest in a 60/40 portfolio" model no longer delivers retirement security, and that's because rising costs, debt, and economic shifts have eroded its effectiveness. So, what might replace it? And how can avoiding financial mistakes be just as important as making smart investments? And finally, we explore how AI is rewriting the future of finance. Instead of generic, one-size-fits-all advice, AI-powered financial guidance could be real-time, scenario-based, and deeply personalized (aka imagine a 150-IQ financial strategist that can help you make smarter decisions on the fly...by actually talking to it? That future’s not so far away). Instead of shopping for financial products, what happens when AI can custom-build financial products to fit our specific needs? Would that create a system that works for everyone—or just make it even more complex? Join us for a deep, challenging, and necessary conversation about the future of money, markets, and human behavior. Newline™ by Fifth Third is an innovative, API-first platform that enables fintechs to launch embedded payment, card and deposit solutions directly with Fifth Third Bank. Visit ⁠Newline53.com⁠ to see how Newline can elevate your business. The world needs MoR. With ⁠Paddle⁠ as your Merchant of Record (MoR), the global growth is yours. The risk, compliance and accountability are ours. Simple.Paddle offers all the benefits of an enterprise-grade billing system but with MoR flexibility, MoR control, and MoR focus on your core product. Visit ⁠paddle.com⁠ to learn more. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Frank: LinkedIn: https://www.linkedin.com/in/frank-rotman/ X: https://x.com/fintechjunkie   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson X: https://www.twitter.com/AlexH_Johnson

Welcome back to Bank Nerd Corner, featuring yours truly and—plot twist—not Kiah Haslett. Today we’re flying without our usual co-pilot, but in her place we’ve got Jason Henrichs: CEO of Alloy Labs, Breaking Banks host, and longtime Fintech Takes favorite, first time BNC co-host. Jason knows he can’t out-nerd Kiah (who among us can?), so instead we’re flying full black-box mode: no segments, just rants.  First rant: VCs have no business chasing board seats if they’re not ready to govern!  We still don’t know what the Synapse board discussed, if anything, as customers lost access to their funds. Then there’s Frank, the fintech that sold a fantasy to JPMorgan. The founder’s taking the heat (rightfully so), but not a word from the investors who stood to benefit most. Shouldn’t they share the blame? How do we build governance into the capital stack…before the next meltdown makes it everyone’s problem? Second rant: Financial infrastructure isn’t a policy tool, so stop treating it like one!  Credit bureaus are built to assess risk, not engineer outcomes. But during the pandemic, we paused student loan delinquencies, wiped medical debt, and blocked BNPL data to improve scores, which sounds (and is!) very compassionate…but also encouraged lenders to stop trusting the data. It gets worse! The SSA quietly added living immigrants to the Death Master File used to prevent fraud, flagging them as “dead” and freezing them out of the financial system. You want to change immigration law, fine, but weaponizing infrastructure is sabotage! So, how do we restore trust in the rails before we lose it all? Third rant: Everyone cheered deregulation, but no one told the examiners!  Banks are facing some of the harshest exams in years, and it’s because the regulators with institutional knowledge are gone. What's left are thinly staffed teams defaulting to “no” because they don’t understand “yes.” And fintechs that pursued charters expecting clarity? They’re running into delays, confusion, and examiners who just don’t understand the model. But for most, the charter hasn’t reduced risk…it’s just introduced new kinds.  Fourth and final rant: This isn’t deregulation; it’s deregulation theater!  The CFPB says it won’t enforce parts of the payday lending rule…but doesn’t repeal it. FHFA reverses housing initiatives by tweet. Executive orders bypass public comment with a shrug: “because I said so.” The result is total ambiguity (good actors stay quiet; bad actors run wild). Uncertainty is the new policy…and it’s expensive! Not just for banks and fintechs, but for the trust that holds the whole system together.   Newline™ by Fifth Third is an innovative, API-first platform that enables fintechs to launch embedded payment, card and deposit solutions directly with Fifth Third Bank. Visit ⁠Newline53.com⁠ to see how Newline can elevate your business. The world needs MoR. With ⁠Paddle⁠ as your Merchant of Record (MoR), the global growth is yours. The risk, compliance and accountability are ours. Simple.Paddle offers all the benefits of an enterprise-grade billing system but with MoR flexibility, MoR control, and MoR focus on your core product. Visit ⁠paddle.com⁠ to learn more. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Jason: LinkedIn: https://www.linkedin.com/in/jasonhenrichs/ Twitter: https://x.com/jasonhenrichs Breaking Banks podcast: https://podcasts.apple.com/us/podcast/breaking-banks/id641357669   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Welcome back to Not Fintech Investment Advice, where Simon Taylor and I talk about fintech companies that we're definitely not giving investment advice on! The theme of this episode is infrastructure galore. We kick things off with Ubyx, who are essentially building the Visa for stablecoins–a network of merchants, issuers, and acquirers with a standardized incentive and legal structure that could help stablecoins finally qualify as cash equivalents. We’re not yet at the Visa moment of mass merchant adoption and real interoperability pain (all pain points are still mostly theoretical), but Ubyx is betting that moment’s coming fast. They’re one to watch, especially if you love good nerdy whitepaper... Next up, Codex. They recently raised a seed round (with participation from Coinbase and Circle, among others) to build a layer 2 blockchain network specifically for stablecoins. Codex wants to be the sleek payments rail for stablecoins, and while “just another blockchain” fatigue is real, there’s logic in going vertical. They’re also pitching themselves as a liquidity hub, which, if it works, could be a major edge in reducing fragmentation. Then, there’s Agent AV, which is basically Shopify for AI agents. They’re tackling the wild west of agentic commerce, where bots now shop on our behalf. E-commerce was built to keep bots out—but now, humans are deploying bots on their behalf. The challenge, then, is separating the good bots (authorized agents) from the bad. That’s why a two-sided mode, building for both agents and merchants, makes a lot of sense. It’s early days, but they might be laying rails for a whole new kind of shopping experience. And finally, the dark horse of the episode: Experian. Yes, that Experian. They just launched a new cashflow-based credit score and, in a twist, are skipping the bottom of the data stack to go full-FICO. In an open banking world, they don’t want to be the bureau—they want to be the scorer. No end-of-show manifestations on this go-around; Simon already manifested the biggest fintech nerd gathering ever, Fintech NerdCon, so Alex is manifesting an excellent inaugural NerdCon in Miami come November.  00:02:36 - UBYX 00:16:25 - Codex 00:30:05 - Agent AV 00:41:14 - Experian Newline™ by Fifth Third is an innovative, API-first platform that enables fintechs to launch embedded payment, card and deposit solutions directly with Fifth Third Bank. Visit ⁠Newline53.com⁠ to see how Newline can elevate your business. The world needs MoR. With Paddle as your Merchant of Record (MoR), the global growth is yours. The risk, compliance and accountability are ours. Simple. Paddle offers all the benefits of an enterprise-grade billing system but with MoR flexibility, MoR control, and MoR focus on your core product. Visit paddle.com to learn more. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://sytaylor.substack.com   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Companies featured: https://www.ubyx.xyz/ https://www.codex.xyz/ https://www.experian.com/

Welcome back to the Fintech Takes podcast. I’m Alex Johnson, and as always, I’m joined by my partner-in-crime, Jason Mikula. Today, we’re unpacking Klarna’s public debut, the growing rift between Mercury and Evolv, and why getting wrecked might just be the best education in lending First up, the BNPL giant Klarna has finally gone public, filing an F1 as a foreign entity. Now as a public company, we’ll get to see their actual numbers. With 93M active consumers, Klarna isn’t small, but its path to profitability is still a question mark. The key stat? Transaction margins. Klarna’s European banking license gives it an advantage in low-interest rate markets, but as it pushes deeper into the U.S., credit losses are an issue. The big question: can Klarna mature fast enough to bring those losses down? Next, we’re diving into the fallout between Mercury and Evolv. Mercury has stopped onboarding customers through Evolv and is actively shifting accounts elsewhere—publicly, at that. Meanwhile, Evolv seems caught off guard for Mercury’s departure, with mixed signals on whether this was a surprise or a slow-moving train wreck. So, what really happened? And what does it say about the state of fintech-banking relationships?  And finally, is taking a beating the only way to master lending? We think so. The right order? Start with lending, get punched in the face by risk, and then consider a bank charter. Doing it the other way around? Painful. Avoidable. And yet...it keeps happening. Please stop! Newline™ by Fifth Third is an innovative, API-first platform that enables fintechs to launch embedded payment, card and deposit solutions directly with Fifth Third Bank. Visit Newline53.com to see how Newline can elevate your business. The world needs MoR. With Paddle as your Merchant of Record (MoR), the global growth is yours. The risk, compliance and accountability are ours. Simple.Paddle offers all the benefits of an enterprise-grade billing system but with MoR flexibility, MoR control, and MoR focus on your core product. Visit paddle.com to learn more. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Welcome back to Fintech Takes! I’m Alex Johnson, and today we’re unpacking stablecoins with James Wester, co-head of payments research at Javelin Strategy & Research.  James isn’t new to the space—he’s led strategic communications for blockchain, crypto, and digital currencies at PayPal (highly relevant to our conversation!) and has been a market research analyst at IDC. First up, we dive into whether stablecoins can disrupt traditional payment systems like cards and ACH. Merchants loathe interchange fees, but replacing cards with "cheaper" stablecoin solutions overlooks the added value of cards (fraud protection, rewards, and consumer trust). As for ACH, it’s already a low-cost option, so what makes stablecoins stand out? Then, we dive into how Stripe’s $1.1B investment in Bridge made even the skeptics rethink stablecoins. While they may not replace traditional payment rails, stablecoins have huge potential in closed ecosystems like Starbucks or Disney (imagine paying for your coffee with “Starbucks Coins” or skipping the line with “Mickey Bucks”—seriously, picture it!). Next, we tackle the UX hurdles of stablecoins. Right now with crypto, if you send funds to the wrong address, poof! They’re gone. For stablecoins to really take off, they need to be as smooth as the Starbucks app, making payments simple and rewarding users without them even noticing the tech behind it. Stablecoins need that same familiarity, aka dollar-backed balances and real-world incentives, to drive adoption. In the end, stablecoins could outpace prepaid and pay-by-bank systems with their flexibility, liquidity, and potential for ecosystem-wide adoption (which comes with major advantages), although regulatory hurdles loom. They won’t topple cards overnight, but in the long run? They could really reshape retail ecosystems. It’s a slow burn, but the potential is huge. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow James: LinkedIn: https://www.linkedin.com/in/jameswester/ X: https://x.com/jameswester   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson X: https://www.twitter.com/AlexH_Johnson

Welcome back to Not Fintech Investment Advice! I’m Alex Johnson, creator of Fintech Takes, recording live (!) at Fintech Meetup with my co-host, Simon Taylor—the genius behind Fintech Brain Food—sitting right across from me. How lucky are we?! Wait... how lucky are you?!? First up, Payman AI’s agentic payments API lets AI initiate transactions under human oversight in a monitored, auditable environment. Backed by Visa, Coinbase, and Circle, they’re blending wallet control with agent intelligence in stablecoins. Can we hold AI accountable without a chatbot fiasco (looking at you, Air Canada)? AI can go rogue, but so can humans—card controls and approvals manage it. So, how much autonomy are we willing to give AI agents? Next, staying on theme, Shiboleth is taking a fresh spin on BaaS with continuous, AI-driven verification. Gone are the days of “trust but verify”—now it’s all about constant verification. Shiboleth scans everything from customer complaints to service calls, helping banks detect red flags in real-time. With fraud losses at an all-time high, can Shiboleth’s solution scale? And can AI really spot subtle compliance risks without getting bogged down? Now, let’s talk about Stablecore (i.e. stablecoins, but with a twist). This hybrid platform helps financial institutions use stablecoins alongside legacy systems.The short-term play is integrating with orchestration partners like Zero Hash. But as for long-term vision, are we ready for a world where deposits flow through stablecoins? Next, Estrada unbundles corporate cards, letting any Visa or MasterCard plug into spend management, ERPs, and even consumers’ wallets—without needing to issue their own cards. It’s “Bring Your Own Card” as a service; Estrada lets businesses tap into corporate card data without reinventing the wheel. Finally, we explore fintech "franchising" to help distribute products through banks and credit unions. Innovation’s ahead of customer acquisition, but what if we could rethink distribution? 00:02:15 - Payman 00:17:13 - Shibboleth 00:30:22 - Stablecore 00:43:51 - Astrada 00:52:20 - Manifesting Fintech Ideas  Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://sytaylor.substack.com   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Companies featured: https://www.paymanai.com/ https://shiboleth.ai/ https://stablecore.com/ https://astrada.co/

This week on Bank Nerd Corner, Kiah and Alex welcome a special guest (arguably the MOST special?), former Acting Comptroller of the Currency, Michael Hsu. Together, they explore the fascinating crossroads where financial tradition, innovation, and regulation collide. From the challenges of de novo bank formation post-Great Recession to the rise of Banking as a Service (BaaS), we unpack the risks and rewards of each path. And we’re turning it into a fun,  “Would You Rather” game, tackling burning questions like: Would you rather see a banking system with higher risk tolerance for new bank formations OR fintechs operating through BaaS? Would you prefer robust fintech industry standards OR direct regulatory oversight of fintechs? Can fintech thrive without bank charters? Plus, we tackle the core issue of fintech regulation: should we lean on industry standards, or is direct regulatory oversight the only way to protect consumers and avoid future crises?  Tune in for a thought-provoking “Would you Rather?” roulette and a super fun dive into the future of financial services—straight from one of the industry's key players. Roll the dice, hit the gas, and let’s see where the game takes us! Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Read more about Michael here: https://www.occ.gov/about/who-we-are/history/previous-comptrollers/previous-acting-comptrollers/bio-michael-hsu.html Follow Kiah: LinkedIn: https://www.linkedin.com/in/khaslett/ Twitter: https://twitter.com/khaslett   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Welcome back to the Fintech Takes podcast. I’m Alex Johnson, and as always, I’m joined by my partner-in-crime, Jason Mikula. Today, we’re unpacking the chaos around regulatory shifts, fintech's shifting landscape, and the not-so-rosy reality of BNPL. First up, we're diving into the latest news coming from D.C. The Trump administration is considering consolidating bank supervision under the OCC, with reports of employee transfers from the FDIC and CFPB in the works. The possible gutting of agencies and the shifting regulatory approach isn’t exactly a surprise, but we’re seeing this transition go from theoretical to action. What’s at stake for banks and fintechs? Next, we dive into Varo’s challenges as the first fintech to snag a de novo bank charter during fintech 1.0’s big promises. Once a leader, Varo is now facing financial losses and a shrinking customer base, while rivals like Chime scale quickly. Varo’s struggles highlight the tension between building responsible products for underserved communities and navigating complex regulatory oversight. Its de novo charter has tied its hands, making it harder to compete in a fast-moving market where flexibility is key. The January CFPB report on Buy Now Pay Later (BNPL) brings eye-opening insights. Despite its claim to help those without credit, 45% of BNPL loans go to deep subprime borrowers, not credit newbies. The data also shows users stacking loans across providers, with rising credit card default rates. The takeaway: BNPL’s shiny promises don't align with its impact. Plus, we’re keeping the BNPL convo going with a rapid-fire round of updates. Finally, we wrap up with a few rants you won’t want to miss—like the transparency crisis in financial services and crypto. Powell’s vague responses to Synapse’s failures highlight a deeper issue: accountability. Meanwhile, crypto’s obsession with meme coins is sinking to new lows. Where have all serious players gone? We're diving in. 00:04:50 - Washingtonian Recap 00:26:41 - Varo’s Charter Conundrum 00:40:59 - BNPL News, Grab Bag Style 01:07:45 - Can’t Let It Go Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Welcome to Fintech Takes! I’m Alex Johnson, and today we’re heading straight into the belly of the beast—Washington, D.C.—where regulators, banks, and fintechs are jockeying for position. Joining me is Rob Blackwell, a 20-year American Banker veteran, Intrafi’s Chief Content Officer, and host of the Banking with Interest pod. Today, we're diving into the big four: CFPB, OCC, FDIC, and the Fed. Regulatory shifts are moving fast, so by the time this airs, this could all be outdated—but hey, c’est la vie! First up, the push to gut the CFPB is gaining ground in some circles, but even banks and credit unions see value in maintaining a referee. Will the CFPB be sidelined (to, ahem, crypto’s benefit) or bounce back with a vengeance? Rob’s take is that it’ll be weakened, not wiped out—it’s too useful politically. Next, the FDIC's tailored supervision shouldn’t mean loosening oversight, especially where fintech partnerships are involved. Small banks aren’t JPMorgan, but they still need scrutiny. Same goes for the OCC, where new leadership is prioritizing collaboration with banks while pushing for targeted regulation to keep things fair. No wild cards here; Trump’s picks are pragmatic, not radical. Finally, the FDIC and Fed are pushing for clearer rules and more transparency, aiming to rein in overreach without forcing banks into unwanted partnerships. The challenge: giving banks discretion while preventing regulators from nudging them into silent exclusions. Bottom line? The rules are changing, but power plays never do. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Rob: LinkedIn: https://www.linkedin.com/in/rob-blackwell-63884826/ X: https://x.com/robblackwellab   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson X: https://www.twitter.com/AlexH_Johnson

Welcome back to Bank Nerd Corner, featuring yours truly and #1 among all bank nerds, Kiah Haslett, Banking and Fintech Editor at Bank Director. By the time you’re reading this, we’ve had ~3 weeks of “fun” updates from the CFPB, and we have a lot to unpack! First up, who actually wants the CFPB gone? Gutting the CFPB won’t end consumer protection; it just shifts the burden. Funny how the loudest CFPB critics are the ones who profit most from consumer confusion. Even some bank execs admit the CFPB keeps markets fair. Referees are annoying, but you don’t want a game without them. Next, it seems like regulators care again about de novo banks (a topic we touched on 18 months ago but hey, who’s counting?). Post-crisis regulations, slow approvals, and a weaker market for bank sales have made starting a new bank a very tough sell. Plus, new banks are facing VC-style growth pressure, often relying on risky funding just to stay afloat. But it’s not just community banks pushing for change—fintechs want in, too. So, why are fintechs suddenly advocating for more de novo charters? And did fintech and BaaS make them obsolete by offering a faster, more efficient path to scaling and returns? Switching gears: debanking raises serious questions about how reputation factors into bank risk evaluations. If reputation matters, can’t it be weaponized? Crypto wasn’t changing the world, but regulators fumbled debanking. Transparency is key—if it’s a “no,” just say it, don’t dodge FOIA requests. Kiah nails it with this analogy: Crypto is like BaaS. Both used middleware to scale quickly, but while crypto’s risks were obvious, BaaS flew under the radar—until Synapse and cease-and-desists made it impossible to ignore. And finally, the unanswerable question of the week: what’s FinCEN actually doing? Banks still can’t warn each other about fraud. FinCEN hoards data for law enforcement but isn’t required to use it. So, what’s the point? Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Kiah: LinkedIn: https://www.linkedin.com/in/khaslett/ Twitter: https://twitter.com/khaslett   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Welcome back to Not Fintech Investment Advice, where instead of doling out investment advice (we’re not doing that), we spotlight interesting, new fintechs and share our perspectives. I’m Alex Johnson, creator of Fintech Takes, joined (as always) by my esteemed cohost Simon Taylor. First up: Rail, aka stablecoin APIs for B2B money movement across borders. Though not a new concept (hello, Bridge and BVNK), Rail has 12 partner banks across 12 countries. If you know anything about cross-border banking, you know that’s a big deal. With $11B in processed volume last year, Rail isn’t Stripe, but it’s not small potatoes either. So, can stablecoins finally knock out legacy systems in B2B payments? Next up is Anchor, an all-in-one platform for service-based small businesses that streamlines proposals, agreements, invoicing, and payments. Granted we’ve seen this model before, but Anchor integrates everything—plus, their $5 flat fee per transaction challenges subscription models as the pricing norm. Is this the future of financial automation? Over in the UK, Sencillo is helping parents unlock home equity to cover rising childcare and private school fees. With education costs now rivaling mortgage payments, fintech is stepping in where banks hesitate. But can this scale, especially as tax hikes loom? And what happens when borrowing against your house to afford tuition becomes the norm? Last and least (for this episode anyway!), ClosingLock tackles real estate wire fraud with a secure payments platform. Identity verification, document uploads, insured transactions—real estate needs this. But why hasn’t this level of security been the standard all along? And could this model expand to high-value sectors like luxury goods or auto sales? Plus, how do we change the center of gravity in lending, so pricing can be smarter, more personalized, and fairer to the consumer? 00:02:34 - Rail 00:13:57 - Anchor 00:31:20 - Sencillo 00:43:35 - ClosingLock 00:54:16 - Manifesting Fintech Ideas  Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://sytaylor.substack.com   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Companies featured: https://rail.io/ https://www.sayanchor.com/ https://www.sencillo.finance/ https://www.closinglock.com/

Welcome to a special live edition of Fintech Recap! For the first time in 2025, your host Alex Johnson is joined IRL by Jason Mikula (Fintech Business Weekly) and Jason Henrichs (CEO of Alloy Labs and host of Breaking Banks). One Alex, two Jasons, diving into the latest fintech stories from the past month, without further ado. First up, the Synapse saga drags on—now with a former employee seeking D&O insurance to cover legal fees from a DOJ subpoena. Are criminal charges coming? And why is the DOJ moving so slowly? Given how much money has been unaccounted for this long, it's hard to believe there wasn't an effort to obscure it. Meanwhile, another fintech partnership, another small bank in trouble. Patriot Bank in Connecticut is facing serious regulatory problems with the OCC plus a rare “troubled condition” classification over BSA/AML failures. The bigger issue? Fintechs partnering with banks that can’t handle risk; if you can’t manage compliance, stay out of the game. In a positive turn, Ramp just launched Ramp Treasury. It’s fintech’s take on Chase treasury, but for startups and SMBs. With, by the way, limits on deposits, external transfers, and payments outside Ramp (very Apple-esque in its closed ecosystem approach). This FDIC-insured, high-yield account is making waves, but can fintechs really be able to crack the code in small business banking? Plus, we consider Chopra at the CFPB. He was supposed to be out on Day 1, but instead, he’s suing Experian, pushing open banking, and cracking down on BNPL like a player taking last shots before the buzzer. At 12 years old, the CFPB is still finding its rhythm. Will it become a regulatory powerhouse, or remain caught in the shifting political tides? And yep, we rant about meme coins and gambling’s grip on society (looking at you, PolyMarket betting on Zuckerberg’s divorce). Join us! 00:01:18 - Return to BaaS Island 2.0 00:11:42 - Welcoming Ramp Treasury 00:16:49 - Chopra at the CFPB 00:23:10 - Can’t Let It Go Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Jason (Mikula) #1: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/ Follow Jason (Henrichs) #2: Podcast: https://provoke.fm/show/breaking-banks/ LinkedIn: https://www.linkedin.com/in/jasonhenrichs/ Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

In this episode, Alex chats with Tim Bates, Principal at Efficient Frontier Risk Strategies, about his groundbreaking (forthcoming) report on cash flow underwriting—“Credit Risk Underwriting: A Practical Credit Risk Implementation Guide for Lenders”—which Alex is excited to announce is the first episode in a new Fintech Takes series featuring research reports by experts in the broader FT network.  Here’s the big question: can traditional credit underwriting, built on static snapshots of income and assets, actually keep up with shifting cash flow today? Can a single point-in-time really predict someone’s ability to repay debt, or is it time for a rethink? Open banking and real-time cash flow data promises to transform lending by offering a more accurate, dynamic view of a borrower’s financial health. But what does that mean for risk management, financial inclusion, and the future of credit? And, will this innovation mark the dawn of a new era in lending…or get stuck in the “wait-and-see” limbo?  Tune in for a lively chat about the future of lending and why cash flow underwriting might just be the stray puzzle piece we’ve been waiting for. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Tim: LinkedIn: https://www.linkedin.com/in/timbates2/ Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Welcome back to Not Fintech Investment Advice, where Simon Taylor and I bounce through fintech companies that have recently caught our eye. We’re kicking off with Dakota, a Brex-Wise hybrid for SMBs, offering 24/7 global payments with a stablecoin twist. Deposits, stored as stablecoins, earn up to 4% yield and are issued by Dakota, raising questions about custody, resolution, and well…what happens if Dakota goes belly up? Instant, global payments without banking hours are perfect for cross-border businesses, but proceed with curiosity and caution when it comes to deposit safety. Next up: ampersand, a post-SVB startup transforming deposit management. They optimize large cash deposits across banks for safety, rates, and values (focusing on FDIC insurance, top rates, and ethical alignment). Unlike, say, IntraFi, ampersand targets companies directly–not just banks–especially mid-sized ones lacking treasury teams. But post-SVB, why do uninsured deposits even exist? Banks may hesitate, but company demand is there; ampersand’s timing couldn’t be better. Then there’s Auquan, which automates deep work in financial services—think credit memos, deal screening, and investment committee prep—in minutes. They’re not just making flashy demos; they’re delivering real results as vouched for by clients like MetLife and UBS. While most Gen AI tools overpromise, it seems like Auquan actually delivers consistent and quality results. And in capital markets—where grunt work once built expertise—AI like Auquan could be a real disruptor. And finally, TymeBank is shaking things up for emerging-market neobanking. With 15M+ customers in South Africa and the Philippines, they’ve snagged a $250M Series D led by Nubank, securing a 10% stake. Think franchise neobanking—proven model, local twist. Nubank expands strategically, while TymeBank taps into its scaling expertise. This is modern fintech, not the old HSBC playbook. Plus, who’s stepping up to lead supervisory tech? Let’s fix government inefficiency—no need to cut agencies, just make them work smarter (not smaller) to break up our banking bottleneck. 00:02:45 - Dakota 00:18:11 - ampersand 00:30:25 - Auquan 00:41:34 - TymeBank 00:52:21 - Manifesting Fintech Ideas  Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://sytaylor.substack.com   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Companies featured: https://dakota.xyz/ https://trustampersand.com/ https://www.auquan.com/ https://www.tymebank.co.za/

Hello, and welcome back to Bank Nerd Corner, the first Bank Nerd Corner of 2025. I’m Alex Johnson, joined as always by the brilliant Kiah Haslett, Banking and Fintech Editor at Bank Director.  Here’s what we’re unpacking this week. First up, the CFPB has sued the biggest names in banking—Bank of America, Wells Fargo, JPMorgan Chase—along with Early Warning Services (EWS), the backbone of Zelle, for allegedly dropping the ball on fraud protections. With over $870M lost to scams since 2017, we’re asking: Are banks scapegoats for a bigger mess involving social media and telecoms? Ultimately, how much consumer protection is enough—and who pays the price? Next up, two cases—Loper Bright (aka Loper Bright Enterprises v. Raimondo) and Jarkesy (aka SEC v. Jarkesy)—are shaking up regulatory agencies like the Fed and FDIC. Are we going to see a power shift or a regulatory takedown? If the Fed blinks first, do banks get to rewrite the rules—and does "too big to fail" become DIY? Then there’s the disclosure debate. Can companies like Zelle or the FDIC "warn away" liability with fine print? If streamlined experiences make users vulnerable, will regulators demand clearer disclosures? Is it the end of seamless user experience...and trust as we know it? Finally, don’t miss our 2025 predictions. Could Capital One acquiring Discover signal a regulatory shift favoring big bank M&A? Will a fintech actually grab a bank charter this year?  Oh hello, New Year; you’re going to be wild! 🤙 Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Kiah: LinkedIn: https://www.linkedin.com/in/khaslett/ Twitter: https://twitter.com/khaslett   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Welcome to the first Fintech Recap of 2025. As always, I’m joined by Jason Mikula, publisher of Fintech Business Weekly and author of the shiny new book Banking as a Service (which I’m loving, by the way), as we catch up post-holiday to dive into the fintech buzz. First pit stop: BaaS Island and the CBW Bank saga. This small player with a big history—partnering with pioneers Moven and Ripple—just got slapped with a major $20M penalty from the FDIC. But CBW is fighting back, challenging the FDIC in court. As fintech blurs the line between community banks and fintech giants, can a community bank charter truly handle nationwide payments and high-stakes BaaS?  Next up, get ready for the IPO tidal wave in 2025. It’s shaping up to be a big one for fintech, and Chime is at the forefront, gearing up for its big debut. While there's chatter about their customer count—anywhere from 7M to 38M—one thing's undeniable: Chime boasts a solid customer base with impressive direct deposit adoption. Things are about to get interesting. Moving on, Walmart and Branch are in hot water with the CFPB for allegedly opening accounts for Walmart Spark drivers without consent, forcing them to use Branch or risk termination. This raises huge questions about employers embedding financial services in their workers’ lives. Not to mention, the urgent need for tighter oversight on employer-sponsored fintech in 2025. Plus, we rant about Vivek Ramaswamy’s unhinged tweet blaming the 90s pop culture—like Boy Meets World and Friends reruns—for America’s software engineer shortage. Yep, seriously.  It’s  Whiplash reruns or nothing for the "Department of Government Efficiency.” Here’s looking at you, 2025. 00:04:19 - Return to BaaS Island 00:23:59 - IPO Watch: Chime 00:40:59 - Walmart x Branch 00:56:35 - Can’t Let It Go Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Financial advice: is it a human job or a tech problem?  On this special episode of FinTech Takes, Alex sits down with Amias Gerety, partner at QED Investors (and like-minded fintech and bank policy nerd), to unpack this very question.  Drawing on Amias’s compelling op-ed for Open Banking (“Freeing Financial Advice from Financial Advisors”), they dive into the challenges of scaling personalized advice. Is the real bottleneck the high cost of advisors, or the industry's sales-driven incentives? Could automation be the key to scaling advice—without sacrificing fiduciary standards? Join us for an honest conversation about the tools and methods currently available in fintech to tackle these issues.  From the promise of robo-advisors 2.0 to the metaphor of self-driving money, can LLMs finally deliver accessible, unbiased financial guidance for all? While we’re not yet at a place where AI can fully replicate the nuanced judgments of a seasoned advisor, we’re getting closer—and Amias has some sharp insights on how the future could unfold. Tune in to hear how the system might be shifting under our feet—and where the big opportunities for change could be. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Amias: LinkedIn: https://www.linkedin.com/in/amias-gerety/ Amias’s original op-ed: https://openbanker.beehiiv.com/p/amiasgerety Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Welcome to Bank Nerd Corner! This week, we’re making history. Our first-ever returning guest, Julie Hill—now Dean of the University of Wyoming College of Law—is back with Kiah and Alex to tackle a hot topic: reputation risk. Is it the boogeyman of compliance, or a real force shaping banking decisions? Here’s the puzzle we’re unknotting: • When regulators say "reputation risk," do they mean actual threats to a bank's stability—or is it a way of saying, “Don’t do anything dumb”? • Can bad press really sink a bank, or are customers too sticky to care? (Looking at you, Wells Fargo.) • And why is the Supreme Court questioning whether this so-called "risk" even exists? Plus, we explore debanking—the practice where banks cut ties with customers. Is it actually about managing risk or…just controlling the narrative? Join us as we dig into the data, decode the headlines, and ask the uncomfortable questions regulators and banks wish we wouldn’t 😏 Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Julie: LinkedIn: https://www.linkedin.com/in/julie-hill-15929821/   Follow Kiah: LinkedIn: https://www.linkedin.com/in/khaslett/ Twitter: https://twitter.com/khaslett   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Hello and welcome back to our limited series podcast, Fintech in 2025, recorded live in Las Vegas during Money 20/20. Sponsored by Marqeta, today’s final episode ties it all together—with bold predictions and spicy takes! In prior episodes, we've talked about regulation and interest rates and new infrastructure. We've done deep dives into credit cards, BNPL, and the various ways those products are becoming fused together. But where is the industry as a whole going in 2025?  What trends and technologies for the next year should we be most excited about? Which should we be most dubious of? What ideas in fintech are we still not talking enough about?  From AI-powered workflows to rethinking customer support, it’s a no-holds-barred dive into what’s next for fintech.  Join Jenny Johnston (OpenAI), Fouzi Husaini (Marqeta), Simon Taylor (Fintech Brain Food), Lucinda Shen (Axios), and Tony Tom (TBD) for strong opinions and surprising insights.  Transform your business with Marqeta's modern card issuing platform. Our open API platform allows businesses to instantly issue cards and process payments. Integrate end to end credit and payment solutions into your business processes using our modern card issuing platform. Learn more at marqueta.com Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Jenny: https://www.linkedin.com/in/jennycolgate/ Follow Fouzi: https://www.linkedin.com/in/fouzihusaini/ Follow Simon: https://www.linkedin.com/in/sytaylor/ Follow Lucinda: https://www.linkedin.com/in/lucindashen/ Follow Tony: https://www.linkedin.com/in/tony-tom-17b7073/ Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

In this week’s episode of Fintech Recap, Jason Mikula and Alex Johnson unpack the latest in banking, fintech, and regulation after a trip to the American Fintech Council’s policy forum in D.C. With Trump back in the White House, the landscape is shifting again. From open banking to the CFPB’s enforcement, we dive into what the next four years could mean for fintech and why regulatory stability might just be the innovation everyone needs. Next, it’s back to BaaS Island, where Evolve’s promise of clarity on depositors’ balances falls flat. Instead of transparency, depositors are left with more questions than answers—and mere pennies on the dollar. Then, we break down the CFPB’s finalized Larger Participant Rule, which puts payment giants like Apple Pay and Venmo under new scrutiny. Critics argue the rule misses the real risks, focusing on well-regulated players while leaving smaller, riskier firms untouched. Is this a move to protect consumers or a misplaced flex? Finally, we delve into the unsettling world of crypto with Pump.fun’s dystopian meme coin chaos and Mark Andreessen’s wild claims about “Elizabeth Warren’s” fintech regulation, which sparked outrage across the board.  Tune in for the full breakdown. 00:14:22 - Fintech in the Next Four Years 00:26:04 - Return to BaaS Island 00:42:58 - The CFPB’s Larger Participant Rule 00:54:49 - Can’t Let It Go Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Welcome to a live recording of the Fintech Takes podcast, coming to you from Money20/20. In this limited series with Marqeta, we’re diving into the aspects of fintech and financial services that we’re most optimistic about heading into 2025. In episode 3, we tackle one of my favorite topics: Buy Now, Pay Later (BNPL). Joining me are Rahul Shah, who leads core product at Marqeta, and Ahmed Siddiqui, who leads product and payments at Branch. I’ve called the demise of BNPL way too many times—my bad. The twist? BNPL isn’t just surviving; it’s thriving in both low and high-interest environments, proving it’s no ZIRP-era fluke. Younger consumers aren’t treating BNPL as a trend—they see it as standard. And it’s not just for sneakers or makeup anymore—BNPL is expanding to all kinds of purchases. Why? Millions of Americans still lack access to traditional credit, and BNPL fills that gap. It’s made small-dollar lending possible, scaling micro-transactions in ways we couldn’t have imagined 50 years ago. Could BNPL push traditional credit to rethink its structure? As BNPL grows, will it promote financial health or push consumers toward overextension?  Tune in to hear why BNPL isn’t replacing credit but pushing the ecosystem to adapt and innovate.  Transform your business with Marqeta's modern card issuing platform. Our open API platform allows businesses to instantly issue cards and process payments. Integrate end to end credit and payment solutions into your business processes using our modern card issuing platform. Learn more at marqueta.com Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Rahul: LinkedIn: https://www.linkedin.com/in/rahul-shah-a8415a/ Follow Ahmed: LinkedIn: https://www.linkedin.com/in/siddiquiahmed/ Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Welcome back to Not Fintech Investment Advice, where we spotlight new and exciting fintechs. I’m Alex Johnson, creator of Fintech Takes, joined by Simon Taylor who’s gracing us stateside in Washington, DC.  It’s been a wild week—imagine the former FDIC chair on stage as news broke that the *current* FDIC chair, Marty Gruenberg, had resigned, all in a room packed with regulators and sponsor banks…and the two of us. Talk about a vibe shift. Big shoutout to the American Fintech Council for putting on a wonderful event. First up, Paydock is flipping the script on merchant acquiring—think "bank direct," but for acquiring, not issuing. They’re upgrading bank tech without the messy, painful internal overhaul. This way, banks can woo new customers with modern features they couldn’t offer before while staying price-competitive.  Next, Bluespine is automating self-insurance for large employers with an AI-powered platform tailored to each company's plan. Self-insurance works for big companies, but being the insurer is costly. A recent Money 20/20 report highlights a clash: AI companies pushing for productivity gains VS others focus on cutting costs. How these forces play out will be key. Then, Astrada is reimagining embedded finance with “bring your own card” (BYOC) as a service, allowing platforms to offer financial perks without issuing cards. Given that Navan’s BYOC pivot unlocked partnerships with Citibank and Brex, and Visa and Mastercard are adapting, too, this trend raises a key question: Will Ramp stick to their proprietary system, or will BYOC become the new norm? And lastly, Rise is using stablecoins to solve the nightmare of paying global contractors. Could this decentralized approach be the future of seamless cross-border payments? Let's dive in and find out. Plus, we dive into the future of fintech innovation, from building regulatory visibility to exploring how a "call report" for fintechs could reshape market transparency and regulatory oversight. 00:03:28 - Paydock  00:14:35 - Bluespine 00:25:18 - Astrada 00:37:59 - Rise 00:50:38 - Manifesting Fintech Ideas Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://sytaylor.substack.com   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Companies featured: https://paydock.com/ https://www.bluespine.io/ https://astrada.co/ https://www.riseworks.io/

Welcome to the Fintech Takes Podcast, live from Money 2020. Today, we’re diving into the state of credit—a topic I’m passionate about—but I’ve brought in two experts to lead the way. Joining me are Matthew Goldman, publisher of Cards for the Win and founder of Totavii, a consultancy for building fintech products, and Todd Pollak, CRO at Marqeta. We'll unpack insights from Marqeta’s latest U.S. credit report and explore why credit cards are so weird–and why even satisfied customers are quick to switch on a dime. With 3,000 credit cards on the market, differentiation is tough. So, who’s got the right formula for success? As fintechs chase profitability, credit cards are being reimagined with embedded finance, but is convenience the key, or is there a hidden danger lurking in the drive for seamlessness? From the "unsexy" stuff (loan servicing, collections) to the sexy innovations (virtual cards, digital wallets), we explore what’s next for credit and whether it’s time to rethink how credit works. Teaser: The real value of credit cards isn’t the money…it’s something else.  Tune in to find out! Transform your business with Marqeta's modern card issuing platform. Our open API platform allows businesses to instantly issue cards and process payments. Integrate end to end credit and payment solutions into your business processes using our modern card issuing platform. Learn more at marqueta.com Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Matthew: LinkedIn: https://www.linkedin.com/in/matthewgoldman/ Follow Todd: LinkedIn: https://www.linkedin.com/in/todd-pollak-991b6/ Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Welcome to Fintech Takes, the podcast breaking down the latest in fintech news and trends. I'm Alex Johnson, your self-proclaimed Fintech nerd and creator of the Fintech Takes newsletter. We’re shaking up our regular schedule with a special solo episode of my 𝗙𝗶𝗻𝘁𝗲𝗰𝗵 𝗢𝗳𝗳𝗶𝗰𝗲 𝗛𝗼𝘂𝗿𝘀. What’s that, you ask? It’s my monthly hangout with fellow fintech nerds where we unpack the latest industry news, field audience questions, and have a candid chat. If you haven’t joined one yet, mark your calendar for December! Now, let’s dive in. First up: The Election. While I’m staying out of politics, I’m exploring what Trump’s reelection could mean for fintech. Deregulation is on the horizon, and early shifts in financial services are already happening. But will this “Amish rumspringer” in finance trigger another speculative frenzy? Is deregulation the right answer, or could it lead to long-term consumer challenges? Next: Marqeta. The card issuer processor’s stock plummeted 30% after Q3 earnings. Big clients are bringing program management in-house, signaling a major shift. As regulatory scrutiny rises, the old model where Visa and Mastercard acted as quasi-regulators may crumble. For intermediaries like Marqeta, it’s adapt or lose key revenue. Then, FDIC’s new report on financial inclusion: progress is being made, but many Americans are still left out of traditional banking. Can fintech close the gap, or is the system too rigid to change? Finally, crypto remains a paradox. New FDIC data shows it’s mostly for wealthy, young, banked investors—not the empowerment tool many promised, contrary to what Coinbase et al would have us believe. Is crypto reshaping financial services, or actually deepening divides?  Tune in to find out. 00:02:32 - The “Amish Rumspringa” of finance begins 00:29:13 - Marqeta and the canary in the coal mine 00:36:20 - The unbanked and underbanked  00:48:17 - Crypto’s paradox Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Alright, folks—let’s ditch the doom and gloom.  In this episode, recorded live from Money 2020 with the CEO of Marqeta, Simon Khalaf, we’re breaking down why there’s actually plenty to be optimistic about in the world of fintech as we head into 2025. Regulators catching up to fintech might seem like a buzzkill, but here’s the twist: it’s a sign the industry has finally made it.  We dive deep into why regulatory clarity, infrastructure upgrades, and smart AI adoption are setting the stage for the next wave of fintech innovation.  Plus, Simon shares why now is the perfect time to align incentives and leverage tech for sustainable growth. If you’re tired of all the negativity around fintech’s future, tune in for a refreshing take on why the best is yet to come. Transform your business with Marqeta's modern card issuing platform. Our open API platform allows businesses to instantly issue cards and process payments. Integrate end to end credit and payment solutions into your business processes using our modern card issuing platform. Learn more at marqueta.com Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Simon: LinkedIn: https://www.linkedin.com/in/simonkhalaf/ Twitter: https://x.com/simonkhalaf   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Recording the day after the election, vibes are strange, and the future’s a question mark—but fintech regulation? Still full steam ahead. This week on Bank Nerd Corner, Kiah and Alex welcome special guest Evan Weinberger, Bloomberg Law’s banking and fintech regulatory correspondent, to break down the latest from the CFPB. Together, they dig into comment letters from banks and fintechs alike (Kiah takes the bank letters; Alex, the fintech ones), shedding light on why traditional banks are pushing for tighter fintech regulations as fintechs like Mercury make their case. Both banks and consumer advocates agree that regulators *can* police fintechs under the Bank Service Company Act, but there’s a catch: the Act is vague, resources are thin, and regulators are swamped. It’s a tug-of-war over control of your deposits.  Not to mention, they tackle recent CFPB orders exposing cracks in fintech-bank partnerships—from Goldman-Apple’s costly fumbles to VyStar’s tech mess with Nimbus.  And to wrap it up, Kiah, Alex, and Evan play "Bank Nerd Draft," sharing their all-time favorite moments in CFPB history. Ah, fintech regulation—here’s lookin’ at you, kid. Raising the standard of quality for embedded finance infrastructure, Newline™ by Fifth Third is an API platform that enables enterprises to launch and scale payment, card and deposit products directly with Fifth Third Bank.   Learn more at newline53.com Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Evan: LinkedIn: https://www.linkedin.com/in/evan-weinberger-3746aa4/   Follow Kiah: LinkedIn: https://www.linkedin.com/in/khaslett/ Twitter: https://twitter.com/khaslett   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Welcome to another special Fintech Takes episode.  I’m Alex Johnson, just back from four intense days at Money20/20 in Las Vegas, and here to unpack it all with me is my friend Jason Henrichs, CEO of Alloy Labs and co-host of the Breaking Banks podcast.  In this crossover, we’re breaking down the major topics of Money20/20, 2024 edition. This year, it was all about major topics: bank-fintech partnerships, banking as a service, open banking (1033, anyone?), and, of course, AI. First up, open banking stole the show. Just last week, the CFPB finalized the 1033 rule, igniting some serious debates. I even interviewed Director of the CFPB, Rohit Chopra, on stage, where he tackled the ongoing lawsuit from big banks trying to block the Personal Financial Data Rights Rule (AKA open banking 👋). Meanwhile, the conversations around bank-fintech partnerships, third-party risk management, and BaaS were less dramatic and more…solutions-oriented, circling around setting standards and ensuring that smaller fintech companies have access to bank partnerships. As for AI? Even OpenAI admitted that AI might be overhyped heading into 2025, and the industry is ready for real talk on its utility.  Innovation may headline Money20/20, but this year’s main act? Regulators. Gone are the days when crypto and disruption headlined; in 2024, it’s all about regulatory stakes grounding the industry in today’s…reality—fancy that. Raising the standard of quality for embedded finance infrastructure, Newline™ by Fifth Third is an API platform that enables enterprises to launch and scale payment, card and deposit products directly with Fifth Third Bank.   Learn more at newline53.com Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Jason: LinkedIn: https://www.linkedin.com/in/jasonhenrichs/ Breaking Banks podcast: https://podcasts.apple.com/us/podcast/breaking-banks/id641357669

Welcome to a special edition of Fintech Takes, recorded live from MX's Money Experience Summit in beautiful Park City, Utah.  Big shout-out to MX for letting me squeeze in some live podcasting–my favorite thing to do! First up, I chat with Ashwin Vasan, senior advisor at FS Vector, and Kelvin Chen, head of policy at the Consumer Bankers Association—two ex-CFPB experts who help untangle the knots of financial services regulation. We dive into policy talk (recorded before the CFPB's open banking rule dropped), and the messy middle ground of banking and fintech. Plus, we explore how banks are scrambling to stay relevant as embedded finance and BaaS dominate, and why seamless customer experience is the new battleground. Next, I sit down with Jesse Mecham, founder of YNAB, to unpack his philosophy of mindful money management. We chat about how YNAB encourages users to think intentionally about managing their money, challenging the usual fintech rush for speed and convenience that leaves users out of the loop on their own financial decisions. And last but not least, MX founder and freshly returned CEO, Ryan Caldwell, joins to chat about MX’s real secret sauce: its culture. And his passion for culture is contagious. Ryan highlights how leadership, values, and intentional culture is the driver for team dynamics *and* customer outcomes: culture drives results, leadership makes the difference, and in fintech, both are non-negotiable. 00:01:34: Ashwin Vasan, FS Vector + Kelvin Chen, Consumer Bankers Association 00:28:01 Jesse Mecham, YNAB 00:53:45 Ryan Caldwell, MX  Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Companies featured: https://fsvector.com/ https://consumerbankers.com/ https://www.ynab.com/ https://www.mx.com/

In this special guest episode, Alex catches up with founder and CEO of Bloom Money, Nina Mohanty, about a pressing yet overlooked issue: first-party fraud.  They kick off by exploring the viral "infinite money glitch" trend on TikTok—yep, it’s first-party fraud, whether people know it, admit it, or not…and it’s on the rise. During the pandemic, neobanks like Chime, PayPal, and Cash App saw explosive growth, but that came with an explosive surge in fraud and disputes, too. In their quest for top-line numbers, many overlooked rising first-party fraud, exploiting gaps like the ACH settlement window. While traditional banks clamped down on this behavior, fintechs allowed it to thrive. This shift in consumer behavior poses major concerns. How do we balance protecting consumers while holding them accountable? What impact does this have on product development, customer communication, and overall trust in fintech?  What does it mean for the wider ecosystem when people are being encouraged to engage in first party fraud?  Tune in for a candid discussion on fraud and its broader implications for financial services. Raising the standard of quality for embedded finance infrastructure, Newline™ by Fifth Third is an API platform that enables enterprises to launch and scale payment, card and deposit products directly with Fifth Third Bank.   Learn more at newline53.com 00:07:29 – Chase ATMs meet the infinite money “glitch” trend  00:20:01 – The explosion of disputed credit card transactions  00:35:31 – Authorized Push Payment (APP) fraud in the UK   00:45:23 – Who bears responsibility: financial services or consumers? Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Nina: LinkedIn: https://www.linkedin.com/in/ninamohanty/ Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Welcome back to Not Fintech Investment Advice, where Simon Taylor and I spotlight new and exciting fintechs.  This time, we're diving into how AI is shaking up customer service, banking, homeownership, and procurement—and where to draw the line. Because knowing when NOT to use AI in financial services? That’s *the* real art. First up: KatoHQ. Their AI-powered voice agents decode customer intent and cut through the IVR hell. No more “Press 1 for misery”—just state your issue, and you're directed to the fix, no shouting required. It’s an idea that could even revolutionize collections by reaching pre-delinquent customers before they spiral. Next up: FlowX.AI, automating digital transformation for banks. Their AI agents streamline workflows and build the infrastructure banks need to compete with fintech disruptors like Nubank. After pouring billions into modernization and cloud migration, FlowX.AI might be the boost banks need to fix unit economics and crank up feature velocity. Then there’s Mesa, targeting homeowners with a credit card that rewards essential payments like mortgages and utilities. It’s like Bilt for homeowners—but can Mesa pull off Bilt’s pandemic-era success without the same tailwinds? Homeownership is our biggest asset, yet there’s no “operating system” to manage it all. And finally, Cavela: slashing procurement costs with AI-driven sourcing and price negotiation, saving businesses 40% on wholesale goods. An AI agent that finds and seals the deal—no human needed? Yes, please! Plus, how do we ensure AI-driven consumer agents serve user interests while enhancing fairness and explainability? Could Australia’s "action initiation" model redefine trust in financial services? Raising the standard of quality for embedded finance infrastructure, Newline™ by Fifth Third is an API platform that enables enterprises to launch and scale payment, card and deposit products directly with Fifth Third Bank.   Learn more at newline53.com 00:02:28 - KatoHQ 00:14:02 - FlowX AI 00:24:33 - Mesa 00:37:58 - Cavela 00:46:21 - Manifesting Fintech Ideas  Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://sytaylor.substack.com   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Companies featured: https://katohq.com/ https://www.flowx.ai/ https://www.mesamember.com/ https://www.cavela.com/

Welcome back to the grand finale of What Customers Want, a limited 4-part series from the Fintech Takes podcast, hosted by me and Corey Besaw, President of APAC and co-founder of Ubiquity. In Episode 4, Corey and I are joined by Aditi Shekar and Mike Forsyth at Zeta, a company that’s building a "multiplayer" financial experience for families, offering adaptable joint banking. Their mission, in other words? Exceptional customer service. We’ve added complexity with each episode, but this time we're diving into the juiciest layer of all: how AI, especially generative AI, is reshaping customer experience and where it’s headed next. Highlights include: Exploring Zeta’s concierge model—a compelling blend of generative AI and human support that dials down customer anxiety. Gone are the frustrating “We’re closed until Monday” moments! Here, AI serves not only as a stand-in, but as your savvy financial coach, ready to unravel transaction data and fine-tune your spending strategy. By leveraging generative AI like ChatGPT, fintechs such as Zeta can handle 30-40% of basic inquiries, freeing human agents to tackle more complex issues. But this balancing act brings challenges; compliance and security are crucial in financial services. How do we find the right mix between constant availability and necessary filtering? The pivotal role data infrastructure plays in this equation. While LLMs excel in the “last mile” of communication, they rely on robust systems for accuracy. Given the exorbitant computational costs of snapshotting an insane number data points per customer, how can organizations ensure effective AI deployment? Imagining a future with micro-models that tailor interactions to individual behaviors. Can AI juggle basic requests while knowing when to tap a human agent? Will generative AI step up as your personal financial coach, or will we hit a plateau like the one Tesla faced with its self-driving promises—remember 2015, when they said fully autonomous cars would hit in...two years? In short, early AI models were a chaotic free-for-all, drawing from the wild west of the internet. Now, we're refining that data for smarter models, but AGI remains an open question. What's clear is that with innovations like GPT driving the bus, fintech is poised for explosive growth. In customer support, cutting-edge tech could be the silver bullet that transforms how customers get what they want in financial services. Enjoyed this series? Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Corey: LinkedIn: https://www.linkedin.com/in/corey-besaw-8004182/ Follow Aditi: LinkedIn: https://www.linkedin.com/in/aditishekar/ Follow Mike: LinkedIn: https://www.linkedin.com/in/mf11/ Learn more about Ubiquity here: https://www.ubiquity.com/

Welcome back to Bank Nerd Corner, featuring yours truly and #1 among all bank nerds, Kiah Haslett, Banking and Fintech Editor at Bank Director. First up, we’re breaking down the FDIC’s latest proposed rule, which tightens the screws on custodial accounts. Spoiler alert: Kiah's got some strong opinions on whether smaller banks should be held to different standards in the Banking-as-a-Service (BaaS) space—and trust me, she’s not buying it. In BaaS, complexity is part of the deal—size doesn’t matter. Just look at SVB’s crash when it tried to level up its asset thresholds.  Next, we're diving into the flood of fintech “ecosystem standards” cropping up everywhere. Are these self-policed initiatives legit or just smoke and mirrors?  And don’t miss Kiah’s spicy rant about Mercury joining the Coalition for Financial Ecosystem Standards (CFES) and claiming they "take compliance seriously." Instead of owning up to their growth obsession, they should be saying, "We messed up, but now we get it—compliance matters!" It's time for fintechs to be accountable for their remediation efforts. Compliance isn’t just lip service—step up and pay up. We’ll round it off with two burning questions: What exactly qualifies as a “bank service company,” and do fintech innovations like Buy Now, Pay Later (BNPL) and Earned Wage Access (EWA) count as loans?  The answers might surprise you, but one thing’s for sure—getting your paycheck faster shouldn’t come with a price tag. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Raising the standard of quality for embedded finance infrastructure, Newline™ by Fifth Third is an API platform that enables enterprises to launch and scale payment, card and deposit products directly with Fifth Third Bank.   Learn more at newline53.com   Follow Kiah: LinkedIn: https://www.linkedin.com/in/khaslett/ Twitter: https://twitter.com/khaslett   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Welcome back What Customers Want, a limited 4-part series from the Fintech Takes podcast, hosted by me and Corey Besaw, President of APAC and co-founder of Ubiquity. In Episode 3, Corey and I are joined by Ahon Sarkar, SVP & GM at Helix, to dive into the natural tension points between fintechs, banks, and those ever-evolving customer expectations.  Financial services are leaning hard on self-service automation, but fintech moves at lightning speed—constantly innovating to craft the perfect solution. So, what happens when customer expectations and fintech's rapid pace don’t quite sync up? Highlights include: When fintechs, banks, and platforms first come together, discussions around customer service can be a mixed bag. Banks want to know if the fintech understands support systems or if they’re building from scratch. How do you scale a lean team while delivering an exceptional experience? Choosing a sponsor bank is like setting the stage for long term success. Alignment is key. Do they have experience managing the complexities of third-party models like BaaS? Can they handle the risks that come with fintech partnerships? As fintechs scale, banks must strike a balance between fostering innovation and keeping control. It's a bit like managing a kid on a trampoline—gradually handing over trust while ensuring the right safeguards are in place (or so we’d hope!). As Banking-as-a-Service (BaaS) matures, customer service is becoming a competitive edge—but only if fintechs and banks can align on expectations and regulatory standards. What happens when customer support or fraud spirals out of control? In the tug-of-war between innovation and regulation, tune in to hear how these growing pains may create a brighter future for customer experience in financial services. And don’t forget to subscribe and catch more insights on what customers want in upcoming episodes. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Corey: LinkedIn: https://www.linkedin.com/in/corey-besaw-8004182/ Follow Ahon: LinkedIn: https://www.linkedin.com/in/ahonsarkar/ Learn more about Ubiquity here: https://www.ubiquity.com/

Alex teams up with Jason Mikula, now Head of Industry Strategy for Banking & Fintech at Taktile (ooh la la!) to unpack the latest in fintech. The FDIC has proposed a new rule on custodial deposits—the "Synapse Rule." It requires banks to meticulously track custodial account owners and transactions, aiming for crisis prevention, but does it truly plug the gaps exposed by past failures? Will regulators enforce compliance if the rule passes, especially given Evolve's shaky history? As the Consumer Financial Protection Bureau (CFPB) nears finalizing a personal financial data rights rule, the industry braces for a shift from screen scraping to APIs. But can we trust the big banks to play fair? Plus, don’t miss the latest installment in the Visa antitrust suit, and don’t be fooled: this isn’t just a Visa problem. It turns out notions of good vs. evil in the payments space aren't all that black and white. And to top it off? A rant about the CFPB's consent order against TD Bank, a perfect example of “how not to” furnish credit. Plus, a friendly headline tip for Forbes from Alex! What could it be?  Tune in to find out. Raising the standard of quality for embedded finance infrastructure, Newline™ by Fifth Third is an API platform that enables enterprises to launch and scale payment, card and deposit products directly with Fifth Third Bank.   Learn more at newline53.com 00:03:14 - FDIC’s New “Synapse” Rule 00:09:04 - Compliance Conundrums  00:22:13 - Open Banking in the End Zone 00:39:32 - The Visa Antitrust Suit: A “3?-Minute Overview” 00:45:59 - Can’t Let It Go Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Welcome to What Customers Want, a limited 4-part series from the Fintech Takes podcast, hosted by me and Corey Besaw, President of APAC and co-founder of Ubiquity. In Episode 2, Corey and I venture back into fintech's overlooked frontier–customer service–as we sit down with Chime’s first full-time fraud manager, Marcus Vinson. Join us behind the scenes to discover how, as an early-stage fintech, Chime navigated explosive growth while prioritizing a customer-first approach. Highlights include: When Marcus joined Chime as their first FT fraud manager in 2017, customer support was a blend of outsourced and in-house. Fast forward 3-4 years, and their customer base grew by nearly 4,000% or more. What happens when your support system is suddenly under that kind of pressure? The delicate balancing act between in-house teams and outsourced partners (and how BPO partnerships are crucial for scalability). How can fintechs leverage both as they scale without sacrificing quality, consistency, and their strategic partnerships? The importance of investing early in data-driven fraud detection (and aligning proactively with bank sponsors from the get-go). With first-party fraud on the rise, staying ahead of fraud prevention is all about scaling, standardizing, and automating processes. Discover the power of building structured systems amid constant change. What metrics should fintechs focus on to define success as they grow? Tune in as we unpack these big questions and more, exploring how fintechs can scale their customer support without losing the human touch. And don’t forget to subscribe and catch more insights on what customers want in upcoming episodes. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Corey: LinkedIn: https://www.linkedin.com/in/corey-besaw-8004182/ Learn more about Ubiquity here: https://www.ubiquity.com/

Welcome to a special edition of the Fintech Takes podcast. I'm Alex Johnson, here with Colton Pond, Chief Marketing Officer at LoanPro. We’re recording live from the Salt Flats outside of Salt Lake City during LoanPro's customer advisory board meeting. I’m excited to dive into one of my favorite topics—loan servicing—and co-interview a few attendees with Colton. In this episode, we’ll consider what happens after a customer says “yes.” First up, we speak to Jeff Yim, CFO at Borrowell, one of Canada’s largest fintechs, helping 3.5M members navigate credit. In a landscape shaped by rising mortgage rates, Jeff speaks to how stellar onboarding and customer service are essential for a competitive edge. Next, we chat with Jared Jones from Moov, a payment platform that’s evolved into both an acquiring and issuing processor. As ACH payments decline, they offer competitive fixed interchange rates for debt repayment, focusing on user-first innovations. Then Nick Pesce from Happy Money, dedicated to unsecured personal loans in partnership with credit unions, shares how they’re scaling to meet demand for flexible loans, leveraging personalized approaches and credit union partnerships as credit card debt hits record highs. That’s followed by Kamal Rajan and Anthony Navarro, who are building business banking at Golden 1 Credit Union, one of the largest credit unions in the U.S. They reveal how they’re overcoming legacy challenges as they prep to launch ten new products. Raising the standard of quality for embedded finance infrastructure, Newline™ by Fifth Third is an API platform that enables enterprises to launch and scale payment, card and deposit products directly with Fifth Third Bank.   Learn more at newline53.com 00:10:34 - Jeff Yim, Borrowell 00:24:42 - Jared Jones, Moov 00:41:43 - Nick Pesce, Happy Money 01:00:00 - Kamal Rajan and Anthony Navarro, Golden 1 Credit Union 01:15:54 - Greg [undisclosed] Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Colton Pond: LinkedIn: https://www.linkedin.com/in/colton-pond-469b11ba/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Companies featured: https://www.loanpro.io/ https://borrowell.com/ https://moov.io/ https://www.golden1.com/

Welcome to What Customers Want, a limited series from the Fintech Takes podcast, hosted by yours truly. In this 4-part series, I’ll be cracking open one of fintech’s most puzzling topics: customer service. And I’ll be joined by Corey Besaw, President of APAC and one of the founders of Ubiquity, a company that knows a thing or two about scaling up a customer service operation.  While fintechs are famously customer-obsessed —- from early paycheck access to compliance emails so spectacular they can move regulators —- that obsession hasn’t always extended to customer service. Fintechs love to "engineer around" customer service, but as they compete more directly with banks, this will shift. FAQs and chatbots can’t solve everything. Sometimes, people need to talk about their money, and that builds trust.  So, what’s the sweet spot between automation and human touch for fintechs? This series dives into what works and what doesn’t.  Over the next four episodes, we’ll explore customer service challenges, from BaaS and Reg E to generative AI, all while keeping in mind the human side of money. In this episode, episode 1, Alex and Corey explore how fintechs and traditional banks approach customer service and what customers actually want when they pick up their phone and try to solve a problem. Highlights include: The hidden costs of customer service and why "cost per contact" metrics can be misleading. The challenges fintechs face as they scale—managing fragmented tech stacks and organizational silos. How fintechs can differentiate by embracing human connection, using tools like generative AI to enhance (not replace) service. Is tech convenience enough, or is the reassuring voice of a real person still king? Tune in to find out. And don’t forget to subscribe and catch more insights on what customers want in upcoming episodes! Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Corey: LinkedIn: https://www.linkedin.com/in/corey-besaw-8004182/ Learn more about Ubiquity here: https://www.ubiquity.com/

Welcome back to Not Fintech Investment Advice, where Simon Taylor and I spotlight new and exciting fintechs, minus the stock tips. First up is Agree. If DocuSign and Stripe had a Gen AI-powered baby, it’d be the e-signature platform Agree.  It blends free agreement software with paid invoicing and payments (merging 2 trends: AI-driven law tech with AI-driven finance workflows). Why juggle invoices and contracts when you can reconcile both in one platform? Is this the next big thing in regtech? Next, they dive into Revenew, an all-in-one payment optimization platform for platforms and marketplaces. The platform consolidates payments from various PSPs, tracks metrics and multiple providers to help ramp up profitability. As startups gravitate towards all-in-one solutions and larger firms go modular, where will the future of payment orchestration take us? Simon, fresh from the Saudi desert, spotlights Barq, a Saudi digital wallet that achieved 1M customers in just 21 days, making it the fastest-growing neobank outside China (sorry, Revolut). It’s easy to dismiss Barq as a government white elephant, but Simon challenges that notion. Lastly, they mourn Tally (RIP), a fintech that helped users pay down credit card debt—a problem still surging in the US, and now at an all-time high. Was Tally's pivot from B2C to B2B before shutting down too little, too late, or was distribution the real issue? Plus, they’re manifesting a fintech future where data infrastructure is collaborative. Why is it single-player by default for companies like Plaid or MX, and how might a multiplayer model transform the landscape? Raising the standard of quality for embedded finance infrastructure, Newline™ by Fifth Third is an API platform that enables enterprises to launch and scale payment, card and deposit products directly with Fifth Third Bank.   Learn more at newline53.com 00:01:38 - Agree 00:10:09 - Revenew   00:21:12 - Barq 00:30:11 - Tally 00:43:18 - Manifesting Fintech Ideas  Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://sytaylor.substack.com   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Companies featured: https://agree.com/ https://revenew.co/ https://barq.com/ https://www.meettally.com/ [in memoriam]

Welcome back to Bank Nerd Corner, featuring yours truly and the brilliant Kiah Haslett, Banking and Fintech Editor at Bank Director. First up: Kiah breaks down why "FBO" accounts need a rebrand as "Fintech Custody Accounts" (FCA) to better reflect today’s BaaS landscape. Could this shift in lingo actually improve transparency in managing fintech partnerships? Next, they dive into the Federal Open Market Committee's looming rate cut decision, the first since 2020. With excitement brewing over potential mortgage rate dips, what will the impact be on commercial real estate and shrinking bank margins? How will the rate cut reshape the lending landscape?  Finally, courtesy of the Synapse-Evolve Case,they dive into the FDIC's new rule on tighter fintech ledger controls—arguably the most exciting regulatory shakeup you didn’t know you cared about. Plus, how the OCC’s shift toward prioritizing financial health over traditional safety metrics could reshape banking. Are banks ready to monitor financial well-being like doctors track vital signs?  Tune in to find out! Raising the standard of quality for embedded finance infrastructure, Newline™ by Fifth Third is an API platform that enables enterprises to launch and scale payment, card and deposit products directly with Fifth Third Bank.   Learn more at newline53.com 00:01:03: Call FBOs By Their Name: FCAs 00:07:49: Fed Rate Cuts: Central Bank Showdown 00:28:06 The FDIC’s New Rule 00:49:04 Why Is The OCC So Focused On Financial Health? Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Kiah: LinkedIn: https://www.linkedin.com/in/khaslett/ Twitter: https://twitter.com/khaslett   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

In this week’s episode of Fintech Recap, Alex is joined by Jason Mikula to dive into the latest on fintech. With BaaS Island quiet, the guys head over to BNPL for some fresh juice. First up, Klarna’s U.S. launch and its new “Balance” feature — despite the hype, it’s not quite banking. In the U.S., “Balance” is more of a wallet within Klarna's app, far from their European banking model. Klarna’s shooting for global banking glory, but the fine print reveals a different tale — more shopping convenience than banking breakthrough. Next, they break down Affirm’s Q4 earnings. Looks like Affirm isn't just riding the BNPL wave — they're hanging ten. The big question: is success in BNPL about flashy growth or building a resilient model? The answer might surprise you. Plus, they dig into broader fintech shifts: Comune’s standout $21.5M raise targeting underserved immigrants alongside Apple’s decision to allow third-party access to its NFC chip. Will these moves change the game or just tweak the status quo? Tune in to find out! 00:06:58 Klarna Buzz vs Klarna Reality  00:19:55 Affirm Affirms Steady, Cautious Growth 00:32:54 Niche Neobanks: The Next Big Thing, Again? 00:41:36 Apple “Kinda” Opens Up NFC 00:51:42 Can’t Let It Go Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Alex catches up with fintech storyteller Mary Wisniewski, Editor-at-Large at Cornerstone Advisors and host of the podcast Money Isn't Everything. In this episode, they dive into Mary’s latest research on Gen Z's financial habits—spoiler alert: Gen Z is more anxious and open about money than any generation before.  From spilling the tea on student loans to salaries on TikTok, Gen Z is reshaping how we talk about money while grappling with social media pressures and major gaps in basic financial knowledge. The conversation also dives into a hot topic at the other end of the spectrum: the rising focus on fintech for the elderly. Fintechs like Charlie are stepping up with products to protect older adults from fraud and financial insecurity. Will this shift be a game-changer? And what can both young and old teach us about the future of money?  Plus, they tackle Synapse’s impact on trust in fintech. Are consumers becoming more cautious, or is the lure of instant access still too tempting to pass up?  Tune in for a fun, frank discussion on fintech’s future, emphasizing the need for greater empathy, understanding, and innovative solutions to better serve all gens. 00:01:51 - Are the Kids Alright? 00:08:07 - The Gen Z Psyche 00:23:01 - The “Boom” Moment 00:37:16 - Synapse’s Impact on Consumer Trust Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Mary: Listen to the Money Isn't Everything Podcast HERE LinkedIn: https://www.linkedin.com/in/mary-wisniewski-3a7578b/ Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

In this episode of Not Fintech Investment Advice, Alex and Simon spotlight the latest up and comers solving cool problems in fintech. First up is Revenir, which helps travelers and businesses recover sales tax on their purchases, making rebates happen "automagically" through its API. As a prime "found money" use case for AI, what's Revenir’s long-term strategy? Could a neo-bank leverage this feature as an exclusive advantage? Then, it’s Summer (the product, not the season) which helps grads manage student debt—combining loan repayment and forgiveness into an HR-friendly package. Selling to HR is tough, but is Summer’s recent acquisition the key to dominating this space? Or would a DTC approach be more effective? Next, Jeff (the product, not the person) is expanding credit access for the underbanked in the Asia-Pacific with non-traditional data for detailed credit profiles and scores. With its "FICO 2.0" approach, could Jeff set a new standard in credit evaluation? Plus, Axle automates compliance workflows with AI agents, handling tasks like sanction screening and KYC. Axle offers a clear value prop to firms overwhelmed by regulatory processes, but can their specialized AI scale across different fintech sectors? Finally, Alex and Simon try to manifest their fintech dreams: interoperable payment rails and unified AnnualCreditReport.com but not terrible. 00:02:20 - Revenir 00:15:15 - Summer 00:27:42 - Jeff 00:40:53 - Axle 00:58:03 - Manifesting Fintech Ideas  Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://sytaylor.substack.com   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Companies featured: https://www.revenir.ai/ https://www.meetsummer.com/ https://www.jeff-app.com/ https://www.axleruns.com/

On this super special bonus ep from The Consumer Finance Podcast, Alex joins Chris Willis and Jesse Silverman at Troutman Pepper to dissect fintech’s volatile lifecycle and its effects on bank-fintech partnerships.  Have you ever wondered why a new fintech VC seems to magically appear in the spotlight every 4 to 7 years? The guys explain the technological waves that shape entrepreneurs as they’re dumped into the fintech ecosystem. How do new waves of VCs affect the industry’s ability to innovate? And is there a way to allow wedge operators like minorities and women to succeed (*cough* novel charters *cough*)? Chris, Jesse, and Alex also discuss how to think about existential risks in fintech. Should more robust regulatory frameworks, improved consumer disclosures, and more secure partnerships be at the forefront of fintech’s future concerns? Or were innovation and security never designed to go hand in hand? Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow The Consumer Finance Podcast here. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

This week on Bank Nerd Corner, special guest and partner at Arnold & Porter, Jim Bergin joins the pod. Having worked for the Federal Reserve for 18 years, Kiah and Alex pry into his legal expertise to get answers to some lingering questions. Jim explains the history and purpose of the Bank Service Company Act, a law enacted in the 1960s in response to the burgeoning technology needs of banks. He explains what the BSCA was originally designed for, and how it has evolved over the decades. Alex, Kiah, and Jim also discuss the recent Supreme Court decision that ended the Chevron deference, as well as a pile of other recent Supreme Court decisions that have the potential to impact banks and fintech companies. Plus, our girl Kiah has some major thoughts when it comes to brokered deposits. We all know that deposits behave differently— so why, in this day and age, is the FDIC still acting like the most important thing it can do is reclassify fintech deposits from non-brokered to brokered? Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Jim: LinkedIn: https://www.linkedin.com/in/james-bergin-6b6b9b5a/   Follow Kiah: LinkedIn: https://www.linkedin.com/in/khaslett/ Twitter: https://twitter.com/khaslett   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

In this week’s episode of Fintech Recap, Alex is joined by Jason Mikula to discuss the latest news and trends in the fintech industry. What if BaaS Island wasn’t really an island at all, but the gateway to a multiverse filled by other BaaS Islands? That’s right — BaaS Island is fracturing as Jason and Alex venture into the multiverse. What’s going on with Mercury and the extended Synapse/Evolve multiverse? Alex and Jason explain the lengths Mercury went to in order to get around compliance requirements. Are we living in the darkest timeline where Synapse might have been the good guy all along? Then, the guys discuss the request for information put out by the Fed, the FDIC, and the OCC regarding bank fintech partnerships. How much did the Synapse and Evolve case influence this list of questions? And what can it do to help address consumer confusion around who or what entities are worthy of trust? Plus, Jason and Alex also chat about the CFPB’s proposed interpretive rule around earned wage access and briefly chat about the FDIC’s rollback of the 2020 rule on brokered deposits.. And what do the guys refuse to let go of this week? Tune in to find out! 00:03:49 The BaaS Multiverse 00:23:28 Request for Information 00:48:15 CFPB and Earned Wage Access 01:06:35 60 Seconds of Nerd Talk on Brokered Deposits 01:14:07 Can’t Let It Go  Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Can you tell me how to get to FAFO Street? Jason Henrichs (CEO of Alloy Labs and host of the Breaking Banks podcast) certainly can, and he’s pointing the finger at, well, everyone. He and Alex have a laundry list of juicy questions for bankers, regulators, entrepreneurs, and investors. And even if they are unanswerable, the guys are doing their best to answer them.  Is there a right way to regulate fintech? And are banks looking at things from the wrong perspective? Instead of cutting corners to scale, what would happen if banks started viewing consent orders as productive stepping stones rather than stumbling blocks? Jason and Alex also debate whether entrepreneurs and investors should be held personally accountable when things go awry. With so many board members acting as if compliance is a mere matter of semantics, shouldn’t they also bear some culpability when things fall apart? It’s clear that the move-fast-and-break-things approach doesn’t work when people’s livelihoods are at stake— so why aren’t the people pulling the strings being held accountable when consumer protections fall by the wayside? Plus, the guys discuss whether failed or less successful entrepreneurs might be the ultimate solution against high-risk, high-momentum venture capitalists and ponder if regulators can ever get out of the corner they’ve been backed into. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Jason: Listen to the Breaking Banks Podcast HERE LinkedIn: https://www.linkedin.com/in/jasonhenrichs/ Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Simon Taylor’s back in action and ready to break down some of the hottest up and comers in the fintech world with Alex.   First, he and Alex discuss Niva, the global business identity platform using AI to help lenders and fintech companies onboard business customers through a Know Your Business (KYB) process. Focused primarily on growth in Brazil and Mexico, the platform claims it can bring the onboarding process for business customers down to 10 minutes. KYB growth is hot in the US— but can KYB hold the same growth velocity in Latin America?   Then, it’s the company that sounds like a milk alternative, but we promise isn’t. Meet OatFi, the embeddable Lending-as-a-Service platform for capital loans. Not everyone has a Shopify-sized business to build their own lending process— so how is OatFi’s API helping smaller B2Bs to underwrite their capital loans?   Plus, Alex and Simon also discuss Tapi, the Stripe for Latin American countries. How is Tapi filling a major wedge in the LATAM market? And how much does brand really matter when you’re trying to tap into market like this? They also discuss Aven’s series D funding and explain how the company is helping to refinance debt at a lower rate using home equity, before manifesting a few fintech ideas. Isn’t there a better infrastructure where regulatory insights can be shared? Alex and Simon mull over the challenges of confidential data sharing.   02:36 Niva 16:37 OatFi 26:36 Tapi 36:06 Aven 49:24 Manifesting Fintech Ideas   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://sytaylor.substack.com   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

What is shadow banking? It sounds nefarious… right? But what does it really mean?  Alex is joined by Kiah Haslett and special guest, Todd Phillips, the assistant professor at the Robinson College of Business at George State University, to break down the topic of shadow banking and to discuss the challenges it poses for bank supervisors, regulators, and consumers alike. They unpack the inherent risks of shadow banking and explore the role shadow banking played in the downfall of Synapse. What weight does the term “FDIC insured” actually hold? And is there a way to prioritize consumer safety when it comes to shadow banking? Then, Alex, Kiah, and Todd also chat about the push-pull dynamics of regulator/bank relationships and postulate on the correct balance between regulation and innovation. And later, Kiah has a bone to pick with the CFPB, and she’s determined to figure out a better way to organize their chore chart.  00:03:10 Who is Christy Goldsmith Romero? 00:08:00 Stabilizing Shadow Banks 00:26:37 Synapse Bankruptcy 00:38:41 Breaking Down Bank Supervision 01:04:59 Go Off, Kiah!   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Todd: LinkedIn: https://www.linkedin.com/in/todd-phillips-b1570110/   Follow Kiah: LinkedIn: https://www.linkedin.com/in/khaslett/ Twitter: https://twitter.com/khaslett   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

He’s been wise. He’s been powerful. But guess what? It’s the first episode we can officially call Jason Mikula an author! Jason chats about his new book, “Banking as a Service: Opportunities, Challenges, and Risks of New Banking Business Models” and reveals what you can expect from his debut book, which is currently available for pre-order. If you haven’t ordered your copy yet, don’t forget to order it here using the promo code “BaaSIsland” for 20% off! And speaking of BaaS Island, beware of where you set sail because the seas are unsafe with pirates roaming the dark waters. With a massive cyber security breach, a brand new consent order, and a middleware platform partner at the bottom of the ocean, is Evolve trying to win an award for the worst bank ever?  The guys also discuss the death of Apple Pay Later, and Apple’s announcement that both issuers and Affirm can compete for Buy Now, Pay Later in Apple Pay. What caused the sudden shift in strategy for Apple? Alex and Jason explain how regulatory risk and heightened scrutiny for lending products might have been the catalyst for change. Is Apple Card next on the hit list? And later, they discuss what the overturning of the Chevron Doctrine means for regulators. Plus, Alex just can’t let it go that Klarna intends to replace its customer service staff with AI. As if we needed one more automated customer service line that doesn’t answer any of our questions…   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/ Buy His Book (use promo code BaaSIsland for 20% off) here   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

In this special end-of-season bonus episode, Terry Angelos, former SVP and Global Head of Fintech for Visa joins Alex to break down what Visa’s recent string of announcements might mean for the future of payments. What is Visa Flexible Credential, and how is it shaping up to change the way we view credit and debit cards? Find out how this innovative technology enables multiple credentials on a single card and gives consumers vastly more flexibility in choosing how they pay. Terry also shares his thoughts on the future of pay-by-bank and the ongoing experimentation in the space, before diving into the advantages of integrating passkeys and the potential benefits of utilizing data token opt-ins for consumers. Tune in to discover how these advancements are poised to change the landscape of payments and banking. 00:00:03 - Visa Executive Shares Fintech Insights 00:01:22 - Visa's Latest Announcement Sparks Interest 00:04:05 - Understanding Flex Credentials in Payment Selection 00:14:57 - Future of Bank-to-Bank Payments Technology 00:18:35 - Banking Infrastructure: Cynical vs. Optimistic 00:27:56 - Fast Follower Wins in Fintech 00:28:35 - Visa Introduces Passkeys for Seamless Online Payments 00:39:26 - Amazon Introduces Data Token Opt-In 00:44:00 - Visa's Acquisition Creates Visa Commerce Network   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Terry: LinkedIn: https://www.linkedin.com/in/tangelos/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Alex is joined by Danielle Sesko, Director of Product Management and Innovation at TruStage, to delve into the crucial role of embedded payment insurance in lending and its potential to enhance consumer financial health. How does payment insurance safeguard borrowers against job loss or disability, lower delinquency rates, and boost lender competitiveness? Danielle and Alex explore the rise of digital lending and discuss why the need for payment insurance across the lending industry has grown over the past few decades. With consumers one paycheck away from making a loan payment— and unemployed consumers being forced to take out loans while they struggle for months to find a new job— loan payment insurance is more relevant than ever before. So what role can it play in helping consumers to become more financially secure? And is there a way to design a better product that benefits both consumers and lenders?  To learn more about Cornerstone Advisors, visit https://www.trustage.com/business/insights/financial-trends/embedded-payment-insurance-digital-lending-research?utm_source=fintechtakes&utm_medium=LEN_B2B_cmg_np&utm_campaign=cornerstone-whitepaper&utm_content=link_subject-line_webinar-asset-link&utm_term=june-2024 00:04:46 - Payment Insurance Products 00:06:40 - Protecting Cash Flow with Loan-Connected Insurance 00:07:50 - Consumer Lending and Payment Insurance 00:14:55 - Digital Lending Simplified 00:20:07 - Shrinking Bank Market Share Post-Crisis 00:21:44 - Specialized Lending Ecosystem for Digital Lenders 00:28:46 - Consumer Financial Health’s Impact on Insurance 00:32:39 - Living Close to the Edge: Financial Struggles Across Segments 00:41:19 - Loan Protection Against Economic Risks 00:52:28 - Embedded Payment Insurance Revolutionizes Lending 00:56:03 - Impact of Collections on Business Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Danielle: LinkedIn: https://www.linkedin.com/in/danielle-sesko-cpa-770b3312/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

You should never take fintech investment advice from podcasters— and thankfully, Alex and Simon are definitely not giving out fintech investment advice on this week’s podcast. Speaking of things you should never do, comparing yourself to others certainly tops that list. But what if you knew what normal spending looked like amongst your peers? That’s the philosophy that the wealth benchmarking app, Frich is banking on, and you know what? It might actually be a good thing. Targeting Gen Z, the app aims to tackle the gaps between reality and social media by shining a spotlight on how much users make and spend on things like rent, salary, and amenities. Then, Alex and Simon discuss Constellation, the app striving to improve workflows and automate the creative process in highly regulated industries by creating assets at scale. We have to ask— did we really need this when large-scale corporations have already perfected this process using internal methods? Is it sellable to anyone in fintech or will Constellation figure out a way to go to market through banking partners instead? And later, the guys break down how daloopa increases your spreadsheet superpowers using generative AI and debate whether or not Jack Dorsey’s Block is still a profitable model. With Apple Wallet becoming the center of gravity for all other apps, is Block’s Cash App still relevant? And why can’t the Block team get Square and Cash App to play nicely together? Plus, Simon manifests the de novo charter into a US existence and Alex wonders whether or not there’s room for one savings app to rule them all. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don’t forget to check out my YouTube page.  Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://sytaylor.substack.com   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Summer’s almost here, and Kiah Haslett is braving the swarms of Tennessee cicadas to join Alex for another session of Bank Nerd Corner. First up on the docket, Alex and Kiah tackle the Supreme Court’s decision on Cantero vs. Bank of America. Bank of America contests that they don’t have to pay interest on escrow accounts in accordance with federal law because hey, the state law says something different. But which law do federally chartered banks have to follow if both state and federal laws speak to the same conflict? Should banks be granted the freedom of choice? After all, it’s a free market, and that’s capitalism, baby! And a big round of applause for Citibank for finding a new way to make consumers feel even less protected when it comes to making wire transfers. Alex and Kiah unpack the current case against the banking giant by several consumers (represented by New York state regulators) who have lost money to scammers after being locked out of their accounts. What legal loophole is Citibank using to defend itself from paying consumers back? And shouldn’t they be a wee bit more concerned about losing trust with their clients?  Plus, Alex and Kiah ask some big questions, including why banks and regulators aren’t relying on real-time data more often and why fintech banks don’t have national charters. But more importantly, how much hubris do you have to have to rant about disrupting the banking industry while knowing absolutely nothing about it? Let’s rant about it!   TruStage Payment Guard Insurance is a first-of-its-kind insurance solution built for digital lenders, designed to help you attract more borrowers, strengthen your loan portfolio and reduce time spent on collections — all with minimal tech lift needed to go live.   To learn more about Payment Guard Insurance, visit https://www.trustage.com/payment-guard.   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Kiah: LinkedIn: https://www.linkedin.com/in/khaslett/ Twitter: https://twitter.com/khaslett   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

We won’t lie— we’re exhausted. Are you exhausted from keeping up with one of the most tiring stories in financial services? Jason Mikula certainly is, and he’s summoning the strength to join Alex to chat about the current drama between Synapse, Evolve, and Tabapay yet again. Things have devolved on BaaS Island from Lord of the Flies to a straight-up Battle Royale. Can anyone manage to make sense of Synapse’s ledger? The guys do their best to tally up all of the financial damage the bankrupt company has caused. But the better question is, will any of its end users see their money back anytime soon?  Then, Jason and Alex get into Visa’s latest offering, Visa Flex Credential. Will the new card that flexes between funding sources (credit or debit) lead to new innovations? And what’s up with the CFPB’s reclassification of Buy Now Pay Later as a credit card? Does this actually change anything, or is it all a bunch of semantics?  Plus, in this week’s “Can’t Let It Go,” Jason’s hung up on Solo Funds, the community finance platform being sued for dark patterns that had some mysteriously deleted tweets, and Alex can’t let Revolut’s bizarre hostage-like scam prevention photos go.  Yeah, there’s a lot to unpack on that last one. Let’s get into it.   TruStage Payment Guard Insurance is a first-of-its-kind insurance solution built for digital lenders, designed to help you attract more borrowers, strengthen your loan portfolio and reduce time spent on collections — all with minimal tech lift needed to go live. To learn more about Payment Guard Insurance, visit https://www.trustage.com/payment-guard.   01:23 Synapse vs. the World 27:10 Visa Flex Credential 40:05 Buy Now Pay Later Reclassified as a “Credit Card” 49:25 Can’t Let It Go Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Another day, another credit card reward app to unpack. But this time, is it actually possible we’ve found the one reward app to rule them all?  Alex and Simon Taylor discuss the promising rewards optimization app, Kudos, which helps users determine which credit card is optimal for maximizing points on purchases. Will Kudos change the rewards space forever? And if consumers expect points to be optimized at every turn, then what does this mean for the future of the rewards system? Alex and Simon make some predictions on what comes next for the promising company—will they launch their own card with an intelligent interface or sell their tech to neobanks and let them duke it out? Then they break down Azimuth, the compliance effectiveness testing suite for lenders. While automated compliance testing has been the standard in fintech for a while, will moving to a more automated approach be the solve for sampling problems for banks? And can anyone ever disrupt QuickBooks? Unlikely. So how can SaaS companies get a foot in edgewise against the Intuit behemoth? Alex and Simon break down Layer and explain how its embedded software approach might be an adjacent way to compete against QuickBooks. Plus, the guys also discuss the consumer-centric auto financing app that seeks to treat car purchases more like assets, Carputty, before manifesting a few ideas for fintech, including a better cross-selling solution for banks and credit unions and an AI that filters out scam conversations.    TruStage Payment Guard Insurance is a first-of-its-kind insurance solution built for digital lenders, designed to help you attract more borrowers, strengthen your loan portfolio and reduce time spent on collections — all with minimal tech lift needed to go live. To learn more about Payment Guard Insurance, visit https://www.trustage.com/payment-guard.   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://sytaylor.substack.com   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

You can’t read anything these days without seeing something about how Chat GPT and large language models are the future of technology.  So if LLMs are the future, what exactly does this mean for fintech? And how is it any different from the AI that’s already been used to make financial decisions for years now?  Alex chats with Rohan Ramanath, the co-founder of Hyperplane, to uncover the application of AI in financial services and its future. Are LLMs the magic bullet to help fintech make better, more informed financial decisions for consumers, or are there still the same inherent biases and problems there have always been?  Rohan and Alex delve into the niche of predictive problem-solving and the constraints and considerations of using LLMs in commercial-facing solutions. Rohan shares his insights on the future of AI in banking, the importance of trust, and the potential for consumers to have their own personal AI financial assistant in their pocket at every moment. Later, the pair explores the differences between the US and Brazil in terms of open banking and the use of unstructured data in cross-selling, before seeking the ultimate answer to the question of what kinds of unique opportunities AI presents for innovation and customer engagement. TruStage Payment Guard Insurance is a first-of-its-kind insurance solution built for digital lenders, designed to help you attract more borrowers, strengthen your loan portfolio and reduce time spent on collections — all with minimal tech lift needed to go live. To learn more about Payment Guard Insurance, visit https://www.trustage.com/payment-guard.   00:00:03 - AI Applications in Financial Services 00:03:14 - Unlocking the Power of Text Data 00:06:51 - Key Constraints in Commercial LLMs 00:09:14 - Financial Services and Generative Models 00:11:25 - Using AI to Predict Customer Behavior 00:18:29 - Common Data Sets for Predictive Modeling 00:21:14 - Utilizing Unstructured Data in Banking 00:31:28 - Effective Cross-Selling Strategies for Brazilian Banks 00:36:17 - Open Banking: Transforming the Financial Market 00:44:46 - Accelerating Experimentation with Predictive Models 00:48:34 - Reshaping Financial Services with AI 00:52:51 - AI Trust Issues Impact Customer Engagement 00:54:11 - AI Agents Making Data-Driven Recommendations   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Learn More About Hyperplane:  Website: https://hyperplane.ai   Follow Rohan:  LinkedIn: https://www.linkedin.com/in/rohanramanath/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

We have a lot of questions when it comes to Fed Master Accounts. And thankfully, Julie Hill, Vice Dean and Alton C. and Cecile Cunningham Craig Professor of Law at the University of Alabama, is here to answer them!  In this special edition of Bank Nerd Corner, Julie helps Alex and Kiah unravel the many legal mysteries of the Federal Reserve’s Master Accounts. Julie breaks down the history of the Fed’s payment systems and explains how access to those systems (via Master Accounts) impacts banks and fintech companies. How do these “bank accounts for banks” work? Which banks can get them? And what happens if access to them is taken away? Kiah, Alex, and Julie discuss the role of the Fed as a payments facilitator, as opposed to a regulator, and unpack why it’s nearly impossible to make money in payments without having a Master Account. And later, they dive into the troubling report of sexual harassment at the FDIC, and spend a few minutes marveling at (and ranting about) where bank routing numbers come from.    00:01:56 - Understanding Federal Reserve Master Accounts 00:14:19 - Credit Union Applies to Serve Cannabis Industry 00:17:22 - Federal Reserve and American Samoa's Money Laundering Dilemma 00:27:57 - Federal Reserve's Transparency on Master Accounts 00:35:07 - Federal Reserve Announces New Supervision Team 00:45:01 - Federal Reserve's Role in Money Laundering 00:51:31 - FDIC Sexual Harassment Review Findings 00:59:46 - Collaborative Structures Improve Aviation Safety 01:02:55 - American Banking Association Still Provides Routing Numbers   TruStage Payment Guard Insurance is a first-of-its-kind insurance solution built for digital lenders, designed to help you attract more borrowers, strengthen your loan portfolio and reduce time spent on collections — all with minimal tech lift needed to go live.   To learn more about Payment Guard Insurance, visit https://www.trustage.com/payment-guard.   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Julie:  LinkedIn: https://www.linkedin.com/in/julie-hill-15929821/ Twitter: https://twitter.com/ProfJulieHill   Follow Kiah: LinkedIn: https://www.linkedin.com/in/khaslett/ Twitter: https://twitter.com/khaslett   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

The tulips are blooming and the windmills are churning—so where in the world is Jason Mikula this week? Jason calls into the pod live from the beautiful Netherlands to break down the latest in fintech news with Alex.    First on the plate? The final chapter in the Synapse bankruptcy saga. After Synapse sold all of its assets to TabaPay for $9.7 million and settled its dispute with Evolve, it appears all parties are walking intact from the ordeal. What did we learn? And what BaaS drama is coming next?   Uber announced it will be implementing pay-by-bank. Not terribly surprising given large merchants’ obsessive focus on reducing payment acceptance costs, but will smaller merchants follow suit? And what do consumers think of pay-by-bank?   Also, pardon our French, but tipping in fintech is complete and utter bullshit. Fintech companies are NOT college students struggling to pay the rent, so why are companies like Dave begging consumers for tips? And how is earned wage access legislation allowing it to be a thing? Alex and Jason go off about tips and discuss the future of EWA.    Plus, Alex and Jason tackle the consent order between the CFPB and BloomTech before diving into this week’s “Can’t Let It Go” segment (and let’s just say that tech needs to grow a tougher shell).    TruStage Payment Guard Insurance is a first-of-its-kind insurance solution built for digital lenders, designed to help you attract more borrowers, strengthen your loan portfolio, and reduce time spent on collections — all with minimal tech lift needed to go live.   To learn more about Payment Guard Insurance, visit https://www.trustage.com/payment-guard.   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Alex is back with the great and powerful Simon Taylor to unpack some of fintech’s most interesting fintech startups. We’re barely beginning the month of May, and it looks like there’s yet another family credit card app to unpack—but this one actually feels different. Can Modak Makers succeed where other family cards have floundered? And how does its unique points rewards system for things like chores, sensible savings habits, and step count help it to distinguish itself from the pack?   Then, Alex and Simon tackle Casap, a new customer-centric chargeback and dispute management system that firmly believes the customer is always right. But if the customer is a fraudster… should they always be right? The guys noodle on a few ideas about how it may (or may not) be possible to make a less fraud-friendly, more customer-centric app. Plus, does anyone truly know how an HSA or an FSA works? Silver is certainly banking on it, and hoping that its HSA/FSA rebates program is enough to reel potential consumers in—but does it have a customer acquisition model worth its weight?  And later, Alex and Simon cover Elpha Secure, the cybersecurity insurance app looking to bundle its software with its insurance service, before manifesting a few ideas about creating a dynamic pricing app and revamping the entire video game industry.    TruStage Payment Guard Insurance is a first-of-its-kind insurance solution built for digital lenders, designed to help you attract more borrowers, strengthen your loan portfolio, and reduce time spent on collections — all with minimal tech lift needed to go live.   To learn more about Payment Guard Insurance, visit https://www.trustage.com/payment-guard. 02:09 Modak Makers 12:58 Casap 28:38 Silver 41:06 Elpha Secure 51:38 Manifesting Fintech Ideas   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://sytaylor.substack.com Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Elon Musk, Amy Rowe Klement, Peter Thiel, Julie Anderson, Max Levchin, Reid Hoffman.  What do these powerhouse entrepreneurs all have in common?  Hint: They all played a role in the meteoric rise of PayPal. Find out the intricate web behind one of the biggest startups in the world, as Alex chats with the author of "The Founders: The Story of PayPal and the Entrepreneurs Who Shaped Silicon Valley," Jimmy Soni. They dive into the history of PayPal and discuss the early days of the company, its vision, and the talented individuals who were part of its success. How did PayPal start as the result of a broken AC unit and a simple ploy to get free air conditioning from a college campus? How did Elon Musk’s role in PayPal fundamentally shape his views on banking? Find out how some of today’s most seminal minds collided and how things culminated into the height of Silicon Valley’s fintech revolution. For a fascinating glimpse into one of history’s most fundamentally impactful fintech companies, you don’t want to miss this ep! Read “The Founders” here.   TruStage Payment Guard Insurance is a first-of-its-kind insurance solution built for digital lenders, designed to help you attract more borrowers, strengthen your loan portfolio and reduce time spent on collections — all with minimal tech lift needed to go live. To learn more about Payment Guard Insurance, visit https://www.trustage.com/payment-guard.   00:01:59 - Book on PayPal's Genius Team 00:09:02 - Paths Crossed: Silicon Valley Engineers 00:13:21 - Evolution of PayPal Founder's Ideas 00:19:21 - David Sacks: From Email to Product Officer 00:21:31 - Elon Musk's Early Banking Experience 00:24:03 - Elon Musk's Financial Services Interest 00:32:33 - eBay and X.com's Email Money Concept 00:39:13 - PayPal's Merger Against Elon's Will 00:44:32 - Shorting the Stock Market: Peter Thiel's Proposal 00:50:39 - PayPal's Evolution in Fintech Industry 00:52:24 - PayPal: From Startup to Modern Regulations 00:57:37 - Elon Musk's Vision for Efficiency   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Jimmy:  Website: https://jimmysoni.com/books/the-founders/ Book: https://www.amazon.com/exec/obidos/ASIN/1501197266 LinkedIn: https://www.linkedin.com/in/jimmysoni/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

In this super special edition of Bank Nerd Corner, Alex and Kiah are joined by Steven Kelly, the Associate Director of Research at the Yale Program on Financial Stability. They dive into the Q1 Bank Earnings, debating exactly how much stock prices matter in determining bank health. Is there too much emphasis placed on the connection between stock prices and deposit runs at the bank? Kiah, Alex, and Steven debunk some of the biggest misconceptions about bank solvency and unravel how banks have always operated at negative equity—and why that doesn’t mean they won’t turn a profit eventually. Later, Steven shares his insights into tokenization outside of its crypto origins and explains which aspects of the underlying blockchain technology regulators are most excited about. What are the downsides and risks? And despite crypto’s widespread problems, how will blockchain technology sustain outside of it? Plus, the gang also unpacks the role of the FHLB in the banking system, discusses the explosive growth of private credit, and gets into a heated debate about the merits of… potatoes. Yep—you heard that right. Kiah has some *thoughts* about the mediocrity of potatoes. We never said they were correct though.  TruStage Payment Guard Insurance is a first-of-its-kind insurance solution built for digital lenders, designed to help you attract more borrowers, strengthen your loan portfolio and reduce time spent on collections — all with minimal tech lift needed to go live. To learn more about Payment Guard Insurance, visit https://www.trustage.com/payment-guard.   00:02:44 – Q1 Bank Earnings Released 00:18:21 – Tokenization 00:35:44 – The Federal Home Owned Bank 00:55:04 – Private Credit 01:04:32 – Go Off Kiah!  Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Steven:  LinkedIn: https://www.linkedin.com/in/sjkelly6/ Newsletter: https://www.withoutwarningresearch.com   Follow Kiah: LinkedIn: https://www.linkedin.com/in/khaslett/ Twitter: https://twitter.com/khaslett   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Another week, another consent order.   Welcome back to BaaS Island, where regulators keep throwing more bodies at the problem, hoping something will work. Fintech Business Weekly’s Jason Mikula chats with Alex about the latest consent orders for Piermont and Sutton, as the duo debate whether or not “direct” has lost all meaning. Is it possible to really go “direct” from a fintech company to a bank without middleware? Too much regulatory authority has pushed banks away from doing everything except for technology, so in what form do regulators really want BaaS to survive in this current climate?  Then, the guys debate whether or not 15% of American households actually use Chime. According to Ron Shevlin’s latest article for Forbes, Chime is poised to IPO with 38 million customers, on par with the likes of Wells Fargo. Does the math… math? Because the math certainly seems to be generous math… Meanwhile, states want to protect their residents from out-of-state banks charging interest rates above state usury caps. Sure, it sounds like a good thing, but is it actually a good thing for consumers?  And later, Alex and Simon talk about the misuse of the FDIC logo and the uptick in fintech Twitter trolls. Why can’t we all just get along? Or at the very least, why can’t we all just say nasty things on Twitter without the protection of an anonymous handle?    01: 45 – BaaS Island 22:15 – Chime 42:27 – Trade Groups vs. Colorado 53:30 – Misusing the FDIC Logo and Debating with Twitter Trolls Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

This week, Alex is joined by Gabby Cazeau (Partner at Harlem Capital) and Emily Man (Partner at Primary Ventures) to workshop some theories about the future of fintech.  With open banking rules for the U.S. being finalized this year, it’s clear that cashflow underwriting is about to have its time in the sun — do we have the necessary infrastructure in place to fully capitalize on it? Then, Alex, Gabby, and Emily dive into the increasing concerns surrounding fraud and identity due to the rise of AI. Is there a better way to develop solutions other than playing a game of Whack-a-Mole each time problems pop up? The crew noodles on some potential solutions worth considering. Plus, what role can LLMs play in helping to increase automation in accounting? And what the heck are shadow banks? Learn why these institutions are responsible for managing risks that regular banks don’t want to take on, and what it may mean for the way we think about underwriting and portfolio management solutions.     1:47 Workshopping Fintech Theses 2:53 Open Banking  15:28 Fraud Solutions 28:14 Accounting and Tax Automation 36:44 Shadow Banking Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Gabby:  LinkedIn: https://www.linkedin.com/in/gabriellecazeau/ Twitter: https://twitter.com/gabbycazeau?s=21&t=1x8HDmFw3LAfIx3yYgYFDQ   Follow Emily: LinkedIn: https://www.linkedin.com/in/emily-man-02a1a486/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Simon Taylor’s back on the podcast and he’s excited (but oh so exhausted) to be talking about some of fintech’s most promising startups with Alex. First up on the docket, is Chipp.ai the next Shopify for AI? As a platform offering to build custom AI prompts, can Chipp.ai help freelancers productize themselves? Since the rise of AI, freelancers have needed to gain greater leverage over their unique set of skills to fit market demand—will this be the solution to weaponize them? And as if there weren’t enough apps competing to become the next Shopify of (fill in the industry), Simon and Alex are tackling Whop, the Shopify-like marketplace connecting buyers and sellers to sell entrepreneurial opportunities on the internet. Want a marketplace for learning how to day trade? Whop’s on it. Need a community where you can learn how to become an influencer? Then Whop’s your homeboy. Need a place where you can’t be entirely sure you didn’t just enroll in an influencer Ponzi scheme? Then call us cynical elder millennials, but Whop may not be right for you (because it’s definitely not right for us). But it is right for someone, so maybe there’s hope yet? Then, Alex and Simon discuss the one company out there that’s not looking to become the next Shopify of anything, Revenew. Is the platform, which is helping companies to manage complex payment flows by providing a complete payment breakdown, a brilliant ploy or way too niche to succeed?  Plus, what’s the deal with NayaOne’s unique “Sandbox as a Service” approach? Can NayaOne actually help to eliminate the massive amounts of work that go into finding new fintech partners? And later, Simon manifests building the next Moody’s and Alex ruminates on how to solve the reluctance of Buy Now, Pay Later to share their data with credit bureaus.    Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://sytaylor.substack.com   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Just because Alex is finally leaving Las Vegas, doesn’t mean he’s escaping the banking desert back in Montana. And for that matter, neither are the vast majority of Americans. This week, he and Bank Director Editor Kiah Haslett discuss the growing impact that closing bank branches have had on rural communities— what are these “banking deserts”? And what really happens when online banks are all that’s left in a town?   Also… Did you forget whose anniversary it is today? Happy 1st SVB collapsiversary! Alex and Kiah reflect upon the landmark news story that brought “Fintech Takes” into the limelight. How have things in banking changed since SVB first announced its failure? More importantly—have they changed since its collapse?  Plus, with BaaS regulators cracking down, what happens when people with new ideas can’t meet the minimum barriers to entry in BaaS anymore? Are we witnessing the death of BaaS innovation? Alex and Kiah discuss what tighter regulations could mean for the future of the BaaS market. And stay tuned as later Kiah and Alex tackle the convenience store in North Dakota who claims the Durbin Amendment is harming them and Kiah unleashes some harsh truths that Congressional leaders need to hear.    Don’t forget to download Kiah’s report on Generative AI here!   00:04:35 - Kiah’s Bank Director Report on Generative AI 00:06:52 - Happy SVB Failure Day! 00:21:51 - BaaS’s Evolution 00:39:20 - Capital One vs. Discover Quick Take 00:41:00 - Corner Post vs. the Federal Reserve Board 00:45:41 - An Unanswerable Question 01:14:44 - Go Off Kiah!   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Kiah: LinkedIn: https://www.linkedin.com/in/khaslett/ Twitter: https://twitter.com/khaslett   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

On this week’s episode of Fintech Takes, Alex is joined by international man of mystery and publisher of Fintech Business Weekly, Jason Mikula, along with the Ghost of Fintech Future and cruise director of New York Fintech Week, Jon Zanoff.  First up, the guys discuss the latest in the Capital One/Discover deal and debate the nature of mergers and acquisitions. Are M&As inherently bad for fintech? How do they impact innovation and why are consumers usually the victims of consolidation? They break down the ways that M&As affect the competition cycle and ponder what the Capital One/Discover deal means for the larger credit card industry. Then, the guys take a trip back over to BaaS Island where things have devolved into a “Lord of the Flies” situation. Alex, Jason, and Jon unpack Lineage’s latest consent order with the FDIC and discuss why regulators are so obsessed with fast deposit growth. Which leads them to ask the question—exactly what standards should we be measuring BaaS bank size by?  Plus, think your founder is bad? Meet the founder of Zera who raised $2.2 million from investors only to use it on… horseshoes and tropical fish? And later, Alex tries to determine just how much inflation has affected the Tooth Fairy’s pricing structure and Jon reveals what he’s looking forward to most about New York Fintech Week 2024. And if you haven’t already, be sure to sign up for New York Fintech Week 2024 and receive 15% off with Promo Code BAASISLAND.   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow John:  LinkedIn: https://www.linkedin.com/in/jonzanoff/ Website: https://empirestartups.com   Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Founding a startup is the thing so many fintech entrepreneurs dream about. So what happens when that dream turns into a nightmare?  In this special crossover series with Breaking Bank’s Jason Henrichs, Alex and Jason are joined by Matt Harris, former founder and CEO of Bloom Credit, and founder/executive coach of TwentySeven Nine, to discuss the challenges and emotional roller coaster that founders face in the startup world.  Matt shares his story of startup success and burnout, revealing why the journey to foundership, for him, was akin to eating glass. Why did he choose to step down from his role as CEO of such a promising startup?  Matt unpacks how the unhealthy, codependent dynamics between investors and founders play a huge role in founders’ mental health and reveals how he found a new purpose in helping others reshape their personal work-life boundaries. Hear how he helps others like himself to redefine past trauma and create a healthier, more sustainable workplace for all, and discover why Matt believes that failure doesn’t have to be the end of the story.   00:03:39 - Entrepreneur's Journey: From Success to Struggle 00:09:53 - Transitioning from Infrastructure to Entrepreneur 00:14:13 - Stepping Down from Bloom 00:24:07 - Importance of the Journey in Entrepreneurship 00:27:37 - Navigating Vulnerability in Startup Funding 00:29:11 - Understanding the Difference Between Therapy and Coaching 00:33:08 - Navigating Investor Feedback as a Founder 00:35:22 - Understanding Codependency in VC Relationships 00:42:33 - Challenges in Raising Business Funds 00:43:47 - Helping Founders Manage Burnout Successfully 00:54:17 - Navigating Failure: Embracing Acceptance and Growth   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page. Check Out Breaking Banks: Apple: https://podcasts.apple.com/us/podcast/breaking-banks/id641357669  Spotify: https://open.spotify.com/show/4mhqSxyBCHZ1wTQwXlAvCG?si=2964cce20998440e  Follow Matt: LinkedIn: https://www.linkedin.com/in/mattdharris113/ Website: https://www.twentysevennine.co/ Follow Jason:  LinkedIn: https://www.linkedin.com/in/jasonhenrichs/  Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Let’s face it—profitability is in vogue in fintech again.  So this week, Alex is mixing it up by taking a deep dive into the most reliably profitable business models in financial services. Which models can we glean lessons from? And which, if any, have repeatable processes worth considering? Jared Franklin, fintech consultant and the master of waxing poetic about fintech business models, and the author of the Popular Fintech newsletter, Jevgenijs Kazanins, join Alex to break down three of their favorite business models in the fintech ecosystem, starting with ServiceTitan, a software company catering to home services businesses. They discuss ServiceTitan's multifaceted business model, including subscription fees, financial services, and professional partnerships, highlighting the potential for profitability beyond traditional fintech sectors.  Then, the guys go over American Express's unique business model, pondering if Affirm might be trying to steal a few moves from AmEx for themselves. How can AmEx continue to make its network broader so that value continues to accrue for its customers in a way that makes sense?  Plus, find out more about The Bancorp's approach to BaaS and its balance sheet optimization strategies to drive its super high return on equity ratio.   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Read “Built to Last” Amazon: https://www.amazon.com/Built-Last-Successful-Visionary-Essentials/dp/0060516402   Follow Jared: LinkedIn: https://www.linkedin.com/in/jaredfranklin/ Blog: https://www.jaredfranklin.com   Follow Jevgenijs: Newsletter: https://www.popularfintech.com Twitter: https://twitter.com/jevgenijs?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

What happens when entrepreneurs have to face down the most difficult decision there is — knowing when it’s time to sell, shut down, or exit?  In this special crossover series, Alex joins Breaking Banks’ Jason Henrichs for candid conversations with fintech leaders who have experienced the loss of their company. This week, Alex and Jason talk with Shamir Karkal, CEO of Sila and former Co-Founder of Simple, which was acquired by BBVA in 2014.   From the early days and pain points of launching Simple to the eventual dismantlement of it by PNC in 2020, Shamir describes his journey of “wandering through the wilderness” and finding his sense of identity and place in the world again. Is the founder mentality only for the young? Shamir reflects on how his hero complex and founder mentality have evolved into a more holistic approach as he enters his 40s.    Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Check Out Breaking Banks: Apple: https://podcasts.apple.com/us/podcast/breaking-banks/id641357669  Spotify: https://open.spotify.com/show/4mhqSxyBCHZ1wTQwXlAvCG?si=2964cce20998440e  Follow Jason:  LinkedIn: https://www.linkedin.com/in/jasonhenrichs/   Follow Shamir: LinkedIn: https://www.linkedin.com/in/shamirkarkal/   Follow Brent:  LinkedIn: https://www.linkedin.com/in/brentfree/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Things in life rarely go as planned. But things in fintech? Well…  They almost never go as planned.  So how do you put yourself and your ideas into the fintech world when failure is almost certainly inevitable? What happens when grinding isn’t enough to keep your company afloat? And how do you cope with the potential loss of the idea (and identity) you loved so dearly? In this special crossover series with Breaking Banks’ Jason Henrichs, he and Fintech Takes’ Alex Johnson sit down with fintech’s biggest innovators, disrupters, and industry changers to glean lessons from their tales of failure, success, and all of the tough decisions they’ve had to make along the way. Whether you simply have the spark for the next big idea, are a first-time founder, or somewhere in between, you won’t want to miss these incredible insights from some of fintech’s brightest minds.    Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Check Out Breaking Banks: Apple: https://podcasts.apple.com/us/podcast/breaking-banks/id641357669  Spotify: https://open.spotify.com/show/4mhqSxyBCHZ1wTQwXlAvCG?si=2964cce20998440e    Follow Jason:  LinkedIn: https://www.linkedin.com/in/jasonhenrichs/   Follow Tamara:  LinkedIn: https://www.linkedin.com/in/tamara-steffens/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

America’s favorite banking and fintech Editor, Kiah Haslett, drops by to unpack the latest, craziest, and hottest news in the banking world for another round of Bank Nerd Corner with Alex, and this week they’re weighing in on whether the fuss about New York Community Bank is warranted, if car dealers are conspiring to increase prices, and the unusual path of Panacea Financial. First up, with New York Community Bank taking on a higher refi risk to have much safer credits, we have to ask — what’s got analysts so up in arms? Why is stock price suddenly a proxy for stability for banks in the public market? Then, Alex and Kiah discuss Panacea Financial, a niche neobank focused on serving healthcare professionals, and its recent funding round before diving into the insane growth in car loans. With overly expensive loans being sold at overinflated car prices, is this the perfect storm for delinquency?   Plus, Kiah raises several unanswered questions about the BSCA and its enforcement, highlighting the potential implications for fintech partnerships with banks before going off about why deposits, not stock prices, were the reason behind SVB’s failure.   3:28 AOBA Conference Highlights 9:30 New York Community Bank 26:35 Panacea Finacial 38:45 Auto Loan Delinquency on the Rise 51:37 An Unanswerable Question 1:12:10 Go Off, Kiah!   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Kiah: LinkedIn: https://www.linkedin.com/in/khaslett/ Twitter: https://twitter.com/khaslett   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Simon Taylor’s back and fresh off writing his latest in-depth Q1 fintech report to chat with Alex about more potential fintech companies on the rise, including the instant cash electronic trade-in company offering a liquid market at your fingertips, an AI startup seeking to replace investment bank analysts, and the first travel card for Gen Z. Meet the company that sounds like eBay but we swear isn’t: TipTop. The instant cash for electronics trade-in app is banking on the hopes that people will stop thinking of electronics as something they’ll own forever, and start imagining them more like rented assets. Is this app worth investing in? Let’s just say, that if they can solve 3rd party logistics problems and make the experience frictionless, keep your eyes glued on this one. We hate to even ask, but… Do we really need another points/reward travel card, folks? Rove certainly thinks so, and we wish them the best of luck in the prison yard battle for points reward card supremacy they’re about to enter. Is their appeal to Gen Z enough to succeed in such a cutthroat market?  And later, with  Lucite promising to produce investment banking materials and forms, Alex and Simon can’t help but wonder, what will AI do with proprietary data in the years to come?  Plus, meet Prosper, the modern fund investment platform with a better lifetime maximum asset fee set to compete with Vanguard, and stay tuned as the guys manifest their best fintech ideas.   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Read Simon’s special Q1 earnings newsletter here:  https://sytaylor.substack.com/p/results-season-special-q1-2024   Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://sytaylor.substack.com   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Just sit right back and you’ll hear a tale, a tale of a fateful trip. That started from this banking port aboard this tiny… okay, so we promise to give up on this BaaS island analogy eventually, but in the meantime, our cruise tickets over to BaaS island are non-refundable, so let’s dive into the latest happenings. With Blue Ridge Bank strapped with a second enforcement action just 18 months after its first action, we have to ask— should consumers be alarmed? And with Choice Bank also disclosing its latest enforcement action, is this more of a reflection of the apps they’re associating with (*cough* Mercury and Synapse *cough*) or is it simply an indication that regulators don’t know how to handle the level of automation and scalability in BaaS? Meanwhile, over in Buy Now, Pay Later land, Jason and Alex chat about the recent product offerings that Affirm and Klarna have vowed to provide, including subscription-based services and high-yield savings accounts. But more importantly, what is the point of this to consumers? Is it partially due to Klarna’s hopes to IPO or is this just pointless noise? According to PayPal, PayPal shocked the world. Or, um... at least they shocked one person, somewhere with their latest announcement. Jason denounces PayPal’s latest aggressive PR push, while Alex plays devil’s advocate, suggesting the brand might be going back to the basics for the better.   Plus, the guys discuss whether the $3.1 billion valuation of Bilt Rewards is justified, what’s up with God convincing a pastor to sell his worthless cryptocurrency, and who owns the .ai domain name.    Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Frank Rotman, Chief Investment Officer at QED Investors, makes his triumphant return to the podcast to share his wisdom on all things lending. As the first Chief Credit Officer at Capital One (before this role officially existed), Frank has an incredibly rich and nuanced perspective on topics like cashflow underwriting, the value of traditional credit data vs alternative data, and payment protection insurance.   In this conversation, Frank and Alex break down the importance of distinguishing willingness to pay for a loan from the ability to pay for a loan when assessing creditworthiness and wax poetic about what possibilities fintech might be missing out on when it simplifies the credit building down to these two characteristics. And stay tuned because later, Alex asks Frank for his predictions for the future of fintech and financial services and Frank’s answers are unlike any other predictions you’ve heard!    00:00:53 - From Lending to Writing: Frank's Journey 00:03:05 - The Nuance of Credit Underwriting 00:09:21 - Building Sophisticated Underwriting Models with Capital One 00:18:12 - Understanding Reg B: Equal Credit Opportunity Act Implementation 00:26:10 - Maximizing Accurate Pricing of Risk 00:29:49 - Why Companies Must Explain Declines 00:36:38 - The Unique Marvel of American Mortgages 00:49:10 - The Truth About Predatory Lending 00:55:18 - Innovating Credit and Insurance Delivery   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Frank:  LinkedIn: https://www.linkedin.com/in/frank-rotman/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

We’ve all barely recovered from the frosty Arctic blast this past week, but that balmy -37-degree Montana weather isn’t slowing down our favorite fintech obsessive one bit. Alex joins banking and fintech editor at Bank Director, Kiah Haslett to discuss the latest and greatest news happening in the banking world.  Kiah and Alex cover the potential challenges banks may face in 2024, including the impact of lower interest rates and the possibility of earnings conditions leading to "zombie banks." How fine are taxpayers with banks making some risk-free money from the Fed’s emergency funding program? And there’s no evidence that industrial loan charters have ever wrecked any part of the banking industry… so why, then, is the Senate banking Chair looking to crack down on tech companies looking to expand into financial services through ILCs? Is this overkill? Kiah and Alex also dive into the US Transportation Department’s scrutiny of frequent flyer programs—why are we treating them like banks? Plus, what does the Fed have too many jobs? And should banks quit trying to make digital wallets happen? Is it ever going to happen?    Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Kiah: LinkedIn: https://www.linkedin.com/in/khaslett/ Twitter: https://twitter.com/khaslett   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

In this episode of Not Fintech Investment Advice, Alex is joined by the man, the myth, the legend, Simon Taylor, to discuss some of the latest, greatest fintech companies you should definitely not, but also maybe consider investing in.  Homeownership feels like a pipe dream for young people everywhere, and with so much pessimism and hopelessness surrounding it, how do you hook people back into the home-buying process when they don’t even think it’s obtainable? Foyer is a fintech savings app promising help for home buyers, but can it build enough momentum for its product to take off?  Then, Simon and Alex talk about the latest social shopping and rewards app targeted towards Gen Z called Claim. While it’s great to help people connect with brands they love, wouldn’t it be nice if the same user experience optimization efforts were applied to more than just apps designed for buying stuff?  Plus, the guys discuss the pre-see stage company looking to redesign the banking integrated savings experience for families, the regulatory license and charter management AI helping compliance teams with MTLs and lending licenses, before manifesting some fintech ideas, like why their email accounts can’t read their stuff in a more secure way.    00:01:43 - 2024: A Fascinating Year for Fintech Investment 00:02:42 - Foyer: The 401 for Homeownership 00:13:43 - Claim: The Social Shopping App for Gen Z Consumers 00:25:19 - Crew: Integrated Checking and Savings for Families 00:39:35 - Brico AI: Simplifying Compliance for Fintech 00:50:58 - Manifesting Fintech Ideas   Check out Simon’s 2024 State of Fintech article here: https://sytaylor.substack.com/p/fintech-brainfoods-2023-in-review   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://www.linkedin.com/in/sytaylor/

Alex and Jason are back at it again for the first time this year, and can we just say that it’s way too early for fintech to be doing so many crazy things already?  On the bright side, the UK is cracking down to improve authorized push payments fraud. So, there’s that… And then there’s Revolut, who’s yet again floating stories in the media about getting their banking license. Are they just the little fintech company that keeps crying, “Bank,” or will they become a real bank someday? Alex and Jason try to unravel Revolut’s constant state of quantum uncertainty. Also, in “we never saw this twist coming” news, Jason signed up for Tomo Boost, and… he’s currently waiting to see if his promises credit line ever shows up. He and Alex discuss the morality (and legality) of the sketchy credit-building product. Later, Jason reports from BaaS Island where Mercury and Synapse are fighting over who gets to hold the conch shell, and it looks like neither company is coming out of the intense legal battle looking good.     00:00:03 - Walmart Boys vs. Target Guys 00:04:06 - UK Regulator Enhances Protections Against Payment Fraud 00:19:56 - Revolut's Profitability and Rapid Growth 00:26:50 - Scaling Across Jurisdictions: Banking Efficiency 00:32:13 - Unlocking Tax-Advantaged Bank Accounts 00:40:47 - Tomo Boost 00:49:13 - Tales from BaaS Land 00:52:38 - Can’t Let It Go   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

We know, we know… Prediction episodes are so cliché. And somehow, experts have an incredible way of dramatically overestimating what we, as an industry, can accomplish in the next year while also dramatically underestimating what we can do in the next ten. So, let’s reframe the way we do predictions; how about that? Frank Rotman, the Chief Investment Officer at QED Investors who dislikes end-of-year predictions with all of his heart, gamely gives Alex his 10-year estimate of what the fintech landscape will look like… and can we just say — his answers are absolute dynamite! He maps out what rapidly progressing AI capabilities mean for the stock market, why financial institutions will be forced to completely restructure their costs, and how the intrabank settlement process will, at long last, be modernized.  And one last, final prediction? This episode will age like a glass of fine wine. Hopefully.   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Frank:  LinkedIn: https://www.linkedin.com/in/frank-rotman/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

With the New Year quickly approaching, we’re finding it next to impossible to recall the sheer insanity that’s happened in the wild world of fintech over the past year… and trust us when we say, there’s been a lot that’s gone down. So we’ve brought Mary Ann Azevedo, a senior reporter at TechCrunch, onto the pod to help refresh your memory on everything that happened in 2023.  From the shocking impact of the Silicon Valley Bank failure to the fraudulent JPMorgan Chase acquisition of Frank, and the difficulty major companies like Stripe faced in their managing their valuations, Alex and Mary Ann recap fintech in 2023.  Plus, want to know what it takes to make a successful pitch to Alex or Mary Ann? Well, strap in tight because Mary Ann and Alex are sharing their most valuable insights on how to get your pitch past their inboxes.    00:00:00 - Recapping the Year in Fintech 00:03:41 - Proptech Startup Mortgage.com Struggles After Going Public 00:07:14 - The Ripple Effect of Silicon Valley Bank's Failure 00:17:14 - Fintechs Face Lower Valuations in 2022 00:27:15 - Lula: A Lean Fintech Success 00:29:04 - Ramp's Talent Attraction 00:31:27 - The Trend of Acquisitions in Fintech 00:38:02 - Fraudulent JPMorgan Chase Acquisition Raises Concerns 00:42:36 - Improving Pitching Techniques for Success 00:49:26 - The Importance of Exclusive News in Fintech 00:52:23 - How to Get on a Podcast   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Mary Ann: LinkedIn: https://www.linkedin.com/in/maryannazevedo/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Simon’s out on paternity leave (don’t worry—it’s not like he’s catching up on any lost sleep), but thankfully, we’ve found an awesome substitute — the man, the myth, the early-stage investor extraordinaire, Jared Franklin, who’s helping Alex to break down some interesting fintech startups. First up, they explore Wellahead (https://www.wellahead.co/), which is focused on helping older consumers (and their families) pay for care and other services by leveraging the equity in their homes. Next, they dive into a BaaS platform founded by an early Stripe employee. Can Increase (https://increase.com/) outcompete Column and Lead Bank and everyone else in the exciting (and risky) world of BaaS? Then they discuss Ribbon (https://www.trustribbon.com/), a digital estate services provider focused on helping banks and credit unions retain the next generation of customers and navigate the difficult financial processes after a loved one passes. And finally, Jared and Alex take a long look at Conduiit (https://conduiit.app/), a financial management platform focused on the film and television industry. What does Conduiit’s product and GTM strategy tell us about what it takes to succeed in vertical B2B fintech? The guys also spend a few minutes at the end trying to manifest some fintech (and social good) ideas that they’d like to see in the world.   00:01:18 - Jared Franklin: Fintech Expert and Investor 00:03:39 - Solving the Aging Care Affordability Issue with Wellahead 00:11:38 - Increase’s BaaS Platform 00:21:07 - Solving Difficult Estate Planning Solutions with Ribbon  00:29:24 - Conduiit: Financial Management for the Entertainment Industry 00:38:11 - Manifesting Fintech Ideas   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Jared: LinkedIn: https://www.linkedin.com/in/jaredfranklin/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Alex is joined by the one and only, Kiah Haslett to break down another month of bank and fintech news. They discuss when, if ever, SoFi will finally be forced to report their earnings like a bank and dissect the weird sub-cult of SoFi bros who are willing to defend the company to the ends of the Twitter universe and back.  And later, with the CFPB’s new proposed rules allowing them to oversee big tech companies and digital payment providers, what’s the foreseeable impact on the fintech industry? Plus, Alex and Kiah debate whether or not fintech has a savior complex problem and Kiah explains how her hatred of hoodies landed her in a hotspot this past weekend (prepare for the full history lesson of the hoodie you never expected to get!) before dishing out her juiciest hot takes on the Christmas classic, “It’s a Wonderful Life.”   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Kiah: LinkedIn: https://www.linkedin.com/in/khaslett/ Twitter: https://twitter.com/khaslett   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Thanksgiving’s over and Christmas is almost here… so you know what that means! We’re checking our credit account once, checking it twice, and we’re gonna find out if Alex can stand to talk about credit building nice. In this week’s fintech recap, our favorite breaker of fintech news, Jason Mikula, is back in the studio to break down the important topics in fintech, like whether green bean casserole is gross (it is) and if the entirety of the Twitterverse really needs to weigh in on the Sam Altman situation. Then, Jason and Alex dive into the recent handful of consumer-facing fintechs, like HMBradley, Mint, and Ness, who have shut down or pivoted to infrastructure plays. Is the worst behind, or is there more pain ahead?  And later, credit building can be a predatory business area. So what’s the deal with the credit-building app Tomo Boost? Is it a legitimate ploy or an intentional attempt to defraud credit bureaus? Plus, the guys dissect Plaid’s recent foray into becoming a consumer reporting agency, the sexual harassment scandal at the FDIC, and the wild NFT party in Hong Kong that we wish we could say shocked us.   00:00:02 - Twitter Erupts Over OpenAI Situation 00:03:09 - Green Bean Casserole: The Worst? Or the Worst? 00:06:43 - Consumer Facing Fintechs: What's Next? 00:14:45 - Partner Banks Pulling Back from Fintech Partnerships 00:24:49 - Exploring the Emerging Landscape of Credit Building in Fintech 00:32:09 - Making Sense of Tomo Boost 00:41:57 - Proposed Lowering of Debit Card Swipe Fees for Covered Institutions 00:46:45 - Plaid Transforms into Consumer Reporting Agency 00:52:26 - Sexual Harassment Scandal at the FDIC 00:55:02 - The Dark Side of NFTs   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

With the smell of turkey, thanks, and pumpkin spice filling the air, what better way to celebrate the holiday season than having a candid sit-down conversation with the one man responsible for sparking Alex’s journey to fintech fanaticism?  That’s right—meet doting dad and OG fintech obsessive himself, Tom Johnson. A fintech maestro with 30 years of industry prowess, Tom's wisdom, acquired through decades of navigating the fintech landscape, is nothing short of gold.  He and Alex have a candid conversation about the biggest fintech lessons they’ve learned throughout their tenured careers, including the challenges and opportunities in building fintech infrastructure, the importance of listening to customer pain points, and why building best-of-breed solutions with a long-term strategy in mind is the key to surviving in a rapidly evolving fintech market.  Plus, find out why that one banker looking to carve out his career might just be your ticket to fintech glory.    00:01:34 - 30 Years of Fintech Experience 00:04:14 - You’re Just Gonna Have to Trust Me 00:06:36 - Building Configurable Fintech Infrastructure Services 00:14:48 - Selling to Fintech vs. Banks 00:23:59 - Listen to Your Customers 00:31:43 - The Evolution of Infrastructure Orchestration 00:40:44 - When to Start Playing Three-Dimensional Chess in Business 00:43:48 - Transitioning to an Orchestration Role 00:46:08 - Breaking Down Fintech Silos   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Tom:  LinkedIn: https://www.linkedin.com/in/tomjohnsonzoot/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Sure Clippy may have died over a decade ago (RIP, little buddy), but some things in Microsoft Office just can’t seem to be killed off, no matter how hard fintech tries (*cough* Excel *cough*). Are spreadsheets simply too sticky to die? And who’s the new fintech company trying to make them marketable again?  It’s time for another round of “Not Fintech Investment Advice,” and Alex is joined by the man, the myth, the legend himself, Simon Taylor.  This week, they’re breaking down Aleph’s bold plan to revitalize spreadsheets. With major companies like Notion and Zapier adopting Aleph, they must be on to something… right?  Then, Alex and Simon dissect the app that’s helping musicians and artists bring predictability to their cash flow using biweekly payment options. With the rise of fractured income streams and the growing creator economy, can we expect fintech to find a product wedge here? Plus, stay tuned to hear Alex and Simon’s hot takes on Cloverly’s climate tech solution, Hypercard’s employer-sponsored credit card gambit, and their predictions for how the open banking tech stack will shape up in the coming years.    Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page. 00:06:16 - The Future of Spreadsheets: Aleph 00:13:28 - HiFi Cracks Open the Data for Musicians' Royalty Streams 00:24:44 - Cloverly’s Climate Financing Solutions 00:32:34 - Hypercard’s Consumer Credit Card Powered by Employers 00:42:21 - Manifesting Fintech Ideas: The Evolution of Open Banking Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://www.linkedin.com/in/sytaylor/

This week we’re back with the fabulous Kiah Haslett for another round of Bank Nerd Corner. Alex and Kiah catch up on their recent conference experiences (pickup basketball! Bank nerd celebrity sightings!) before diving into the proposed changes from the Fed to the debit interchange cap. With the new interchange fee going from 24 cents to 17 cents per transaction, Alex can’t wait for the savings to hit his daughter's college tuition fund any day now. Just er… um… who’s gonna tell him the bad news? Someone’s gonna tell him, right? Then, Alex and Kiah discuss some hot scuttlebutt from Money 20/20, including section 1033 of the Dodd-Frank Act, which gives the CFPB the authority to regulate consumer-permissioned data-sharing. Will this open sharing of pricing information drive more competitive price shopping behaviors? And stay tuned, as Kiah and Alex debate whether or not anyone still knows how to use checks, if stock prices (and the valuation of fintech and banking companies) are simply based on vibes, and if coins are truly dead. 00:03:33 - Kiah Meets Fed Governor Michelle Bowman 00:07:25 - Federal Reserve Proposes Lowering Debit Card Fees 00:22:26 - CFPB Proposes Rules for Open Banking 00:27:15 - The Power of Open Banking: Account-to-Account Payments 00:31:20 - Financial Services Providers Share Pricing Information 00:38:21 - The Decline of Check Writing in America 00:54:17 – Wait… But Why? 00:59:27 - The Unique Funding Structure of Tech Banks 01:06:16 - The Unhealthy Obsession with Stock Prices on Twitter 01:08:40 – Go Off Kiah!  Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Kiah: LinkedIn: https://www.linkedin.com/in/khaslett/ Twitter: https://twitter.com/khaslett   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

Live from Money 20/20 in Las Vegas, Alex is joined by co-host Jason Mikula for a special episode of Fintech Recap. They discuss the latest trends and developments in the fintech industry, including compliance and regulation, generative AI, and the impact of government regulations on banking and fintech.   They also share their impressions of the event and highlight key takeaways from Money 20/20. What does the future of AI look like for Fintech? Where is all the crypto? And what did Alex learn from hosting the cannabis banking summit?   Plus, will BaaS ever not be a headache for regulators?   Tune in to get a behind-the-scenes look at one of the biggest fintech conferences of the year!   00:00:00 - Live Recap of Money 20/20 in Las Vegas 00:00:43 - The Rise of Crypto at Money 20/20 00:01:34 - Hot Buzzwords at Money 20/20: Compliance, Regulation, and Generative AI 00:03:05 - Navigating the AI Hype Cycle 00:08:10 - Insights from the Cannabis Banking Summit 00:10:22 - The Influence of Washington on Fintech 00:13:17 - Regulators Face Challenges in Banking 00:15:55 - The Rising Cost of Compliance in Banking as a Service 00:18:48 - Fintech Companies Wary of Open Banking Rules 00:23:28 - Recapping the Fintech Craziness at Money 20/20    Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

This week, Alex chats with Scott Sanborn, the CEO of Lending Club, to discuss the ever-evolving relationship between banks and consumers. Why are over half of Americans still paying off credit card debt? Does higher income lead to lower debt?  With so many Americans living paycheck to paycheck, and with inflation outpacing wage growth for higher earners, Scott paints a concerning picture of the rapidly changing picture of the post-pandemic financial landscape—is there a way that fintech can solve these problems?  Scott and Alex discuss why loyalty, great pricing, and customer service are inversely correlated at most banks and how a more customer-centric approach is becoming necessary in today’s increasingly competitive market.   00:00:43 - Lending Club: Revolutionizing Financial Services 00:09:14 - Unlocking Opportunities for High-Income, High-Debt Consumers 00:12:19 - The Impact of Rising Interest Rates on Savings Accounts 00:15:26 - Disrupting the Banking System: Fair Rates for All 00:24:53 - Lowering Customer Acquisition Costs for Lending Club 00:29:38 - The Power of Data-Driven Banking 00:31:20 - Building a Winning Bank Experience 00:35:36 - The Benefits and Risks of Open Banking 00:41:40 - Exploring the Potential of Generative AI   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Learn More About Lending Club: Website: https://www.lendingclub.com   Follow Scott: LinkedIn: https://www.linkedin.com/in/scottsanborn/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson   Twitter: https://www.twitter.com/AlexH_Johnson

It’s time for another episode of “Not Fintech Advice” with the inestimable, Simon Taylor! Or errr…. Whatever, that word actually means.  Alex and Simon break down the latest in fintech news starting with Galleon, an off-market real estate platform that allows sellers to scope out the market and exert a greater degree of control over their pricing. Is this simply a byproduct of the state of the real estate market, or will Galleon have actual staying power?  Then, get ready to dive into the gamified world of savings with Layup as Simon and Alex discuss how the app is using behavioral psychology to incentivize saving. Can it compete with the sports betting industry? Should it even want to exist in such a high-risk space?  Plus, the guys get into how Moment is allowing fintech companies to offer credit similarly to stocks, before diving into the deets of Series' plans to compete with major ERP companies like Oracle and NetSuite. Is it worth it to even try?  And don’t miss out on why Alex and Simon want to hear a little less talk about language learning AI models, and see a lot more action when it comes to machine learning technology!     2:12 Galleon 12:10 Layup’s Prize-Linked Savings Account 29:00 Moment 38:50 Series’ ERP Ambitions 46:49 Manifesting Fintech   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://www.linkedin.com/in/sytaylor/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson All rights reserved. Crowe LLP, a member of Crowe Global, a Swiss verein. For more information, please visit www.crowe.com/fintech

Conference season is here and Kiah Haslett is here to break down all the latest news and events in banking and fintech, including all the hot conference goss and Alex’s big plans for coming out of an early retirement to play one last game of pickup basketball at Money 20/20. Then, Alex and Kiah dive into the intricacies of the OCC’s 2024 Bank Supervision Operation Plan, outlining priorities for bank supervisors. How, exactly, can we expect supervisors to monitor all of the different areas they're being tasked with managing? And, as the role of the OCC shifts, will they be able to effectively balance familiarity with objectivity in examinations?  Later, Alex and Kiah discuss the implications of the new CFPB guidelines, commiserating over whether or not there’s a way to dispense adverse action notices without having it undermine the underwriting process. Then, they ask another unanswerable question – what is the right way to build a personal financial management app?  Also, stay tuned to find out why Alex’s head might explode if he hears one more founder refer to their child as a seed fund…   00:05:03 - Fintech Conference Organizes Pickup Basketball 00:11:24 - Regulators' Plan to Supervise Fintech-Bank Partnerships 00:14:35 - OCC Collaborates with Banks on Fintech Partnerships 00:24:43 - New Guidance on Declined Credit Applications 00:32:29 - CFPB's Role in Overdraft Fee Disclosures and AI Underwriting 00:39:22 - How Banks Can Cultivate Better Customers 00:44:50 – Wait… BUT WHY??? 00:50:12 – An Unanswerable Question 00:58:31 - Budgeting Apps that Analyze Spending 01:05:55 - Why Banks Need Personal Financial Apps 01:09:49 - How Personal Finance Tools Benefit Banks   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Kiah: LinkedIn: https://www.linkedin.com/in/khaslett/ Twitter: https://twitter.com/khaslett   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson All rights reserved. Crowe LLP, a member of Crowe Global, a Swiss verein. For more information, please visit www.crowe.com/fintech

Matthew Goldman (founder of Totavi and author of CardsFTW) joins Alex and Jason to talk through the never-ending challenges of banking-as-a-service, why Evolve hasn’t managed to earn itself a consent order yet, and the growing complexity of BaaS thanks to middleware platforms. The trio then talk about the eternal struggle over interchange fees and why most of the rhetoric around the issue is wrong before quickly touching on Varo’s new P2P payments feature and Affirm’s planned subscription service. Plus, stay tuned as the guys delve into the sad end of the NFT era. Alas, poor Bored Apes, we knew them well! And if you're attending Money 2020, be sure to catch Alex and Jason in person!   00:00:00 - Fintech Recap Returns with Jason Mikula and special guest Matthew Goldman 00:02:50 - The Challenges of Banking-as-a-Service 00:08:55 - Rapid Growth in BaaS 00:18:29 - Visa and Mastercard Increase Interchange Fees 00:22:19 - The Cost of Accepting Payments 00:26:54 - KLM Implements Credit Card Surcharge 00:32:08 - Varro's New Product: P2P Payments 00:37:59 - Affirm Tests Subscription-Based Loan Service 00:43:42 - The Rise and Fall of NFTs   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Attend Money 2020 here.   Follow Matthew:  LinkedIn: https://www.linkedin.com/in/matthewgoldman/   Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson     00:00:00 - Fintech Recap Returns with Jason Micula 00:02:50 - The Challenges of Banking as a Service 00:08:55 - Goldman Evolve's Rapid Program Expansion 00:18:29 - Visa and Mashcard Increase Interchange 00:22:19 - The Cost of Accepting Payments 00:26:54 - KLM Implements Credit Card Surcharge 00:32:08 - Varro's New Product: P2P Payments 00:37:59 - Firm Tests Subscription-Based Loan Service 00:43:42 - The Rise and Fall of NFTs   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Attend Money 2020 here.   Follow Matthew:  LinkedIn: https://www.linkedin.com/in/matthewgoldman/   Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson   All rights reserved. Crowe LLP, a member of Crowe Global, a Swiss verein. For more information, please visit www.crowe.com/fintech

You can’t disrupt fintech unless you fully understand its storied history. So what are the biggest lessons we can take away from the past?  Join Alex for a fascinating conversation with Charles Birnbaum, Partner at Bessemer Venture Partners and author of the article “The Five Waves of Fintech,” as they dive into the five major phases of disruption in the financial services industry. From before the term “fintech” was coined to the impending technological ripples in the future and beyond, Charles shares his insights on the different segments within fintech and the proof points needed for fintech companies to succeed in the coming years.  And later, Alex and Charles discuss the embedded fintech wave and its slower-than-expected progress, as well as the potential catalysts for a new wave of innovation.    00:02:55 - Understanding the History of Fintech 00:08:44 - Wave One 00:17:47 - Wave Two 00:21:29 - The Future of Valuing Fintech Businesses 00:29:38 - The Slow Rise of Fintech 00:34:07 - Navigating Sales in the Financial Industry 00:40:30 - Wave Three 00:41:35 - Wave Four 00:50:50 - Wave Five 00:56:07 - New Waves in Real-Time Payments   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   And for more exclusive insider content, don’t forget to check out my YouTube page.   Read “The Five Waves of Fintech”: Website: https://www.bvp.com/atlas/the-five-waves-of-fintech   Follow Charles:  LinkedIn: https://www.linkedin.com/in/charlesbirnbaum/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson For more information, please visit www.crowe.com/fintech

Get ready for another episode of Not Fintech Advice with Simon Taylor!  In this episode, Alex and Simon dive into the world of generative AI and its potential as a disruptive innovation. How is AI revolutionizing middle and back-office processes? Alex and Simon also divulge their thoughts on the corporate spend management space and the broader world of ERPs (isn’t it time we finally reinvent the ERP?)  Selling to banks as a fintech company can be challenging, but Alex has a solution. Plus, meet Chargeflow, a company using AI and machine learning to automate chargeback fighting. And find out why Alex is making the case for CDs to bring sexy back.   00:00:00 - Fintech Takes: Not Fintech Investment Advice 00:03:00 - Parallel and the Corporate Card Space 00:09:23 - Rippling Launches Runway: Spend Management Platform 00:13:03 - Regulated Companies Use Chart to Ensure Compliance with Chatbots 00:18:36 - The Power of Context in Marketing 00:24:12 - Automating Chargeback Fighting with AI 00:28:19 - The Rise of Friendly Fraud: Explained 00:37:55 - Automating Banking Processes with AI 00:47:30 - Reviving the Sexiness of CDs 00:52:41 - Challenges of Bank-Fintech Partnerships    Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://www.linkedin.com/in/sytaylor/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson For more information, please visit www.crowe.com/fintech

Get ready for another deep dive into the world of banking and fintech with this month’s “Bank Nerd Corner” with the brilliant Kiah Haslett, the banking and fintech editor at Bank Director.  In this episode, Kiah and Alex are diving into the challenges of defining unsecured deposits before tackling Alloy’s latest benchmark report, which revealed the compliance expectations from various fintech companies.  Why can’t Fintech companies get charters? And is doing the bare minimum when it comes to compliance actually a positive thing when it comes to running your fintech company?  And in this week’s “Wait… But Why???” segment, Alex and Kiah debate why everyone can’t just agree on what an uninsured deposit is. Then, stay tuned to find out what’s really irking Kiah this week and the answer (or non-answer) to an unanswerable question.    Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   Follow Kiah: LinkedIn: https://www.linkedin.com/in/khaslett/ Twitter: https://twitter.com/khaslett   Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson All rights reserved. Crowe LLP, a member of Crowe Global, a Swiss verein. For more information, please visit www.crowe.com/fintech

On this week’s Fintech Recap, Alex and Jason unravel the latest industry buzz and breakthroughs in fintech. And in this episode, they’re diving into neobank Current’s unique credit-building charge card— how is it reshaping spending dynamics, and how will regulators manage to prevent losses? Plus, discover the intricacies of Plaid's partnerships with Pinwheel and Atomic. Later, Jason and Alex discuss the platform, Synapse, exploring BaaS deposits and their regulatory implications before getting into Roger's niche neobank tailored for military members and recruits.    And finally, it wouldn’t be an episode of Fintech Recap without a bit of crypto insanity to liven up the podcast, would it?   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   0:00 Intro 2:20 Current’s Credit Building Card 13:00 Plaid’s New Partnership 24:35 BaaS and Risk 35:21 Roger’s Military Recruit Neobank  44:45 Crypto Transactions   Follow Jason: LinkedIn: https://www.linkedin.com/in/jason-mikula-1809a5126/ Substack: https://substack.com/@fintechbusinessweekly   Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson For more information, please visit www.crowe.com/fintech

In this month’s special episode of “Not Fintech Investment Advice,” Alex sits down with fintech guru Simon Taylor to talk through some fintech companies that have recently caught their attention. They delve into how AI is reshaping risk assessment and unpack how platforms like Chorus are utilizing custom GPT models to screen for risks, allowing financial professionals to focus on what truly matters most and leave the mundane paperwork behind. Is fintech a more creative process than most give it credit for?  Plus, Simon and Alex explore the potential of Grounded Technologies, a new-age platform aiming to reshape community banks' access to deposits and other assets. In a world where demand isn't the problem, but supply is, can community banks find their way to profitability without necessarily scaling up? And, with PayPal stepping into the stablecoin arena, Simon sheds light on his decades’ worth of crypto insights. For a deep dive into the future of finance and the innovations at its forefront, this conversation is a must-listen.   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Newsletter: https://sytaylor.substack.com   Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson

Chief Payments Executive of the Federal Reserve, Mark Gould, stops by the studio for this special episode of Fintech Recap with Alex and Jason to chat about the evolution of instant payment and how FedNow is attempting to make the clearing and settling of payments instant and final.  Are checks obsolete? How much money does the Fed clear daily? And has the amount of money in circulation increased or decreased within the last ten years?  Mark’s answering all of Alex’s and Jason’s questions and unraveling what a successful rollout of FedNow will look like in the imminent and distant future.  Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   Follow Mark: LinkedIn: https://www.linkedin.com/in/mark-gould-7241098/   Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson

It’s time for another episode of Bank Nerd Corner with America’s favorite banking and fintech editor, Kiah Haslett, and there’s only been one bank failure since she Alex last talked! This week they’re discussing Apple’s latest savings product and the company’s complete disinterest in playing the deposit gathering game the way that the big banks do. Then, what’s causing credit card balances to spike? Is it the weird ripples in the economy, or do consumers simply feel overly confident they can pay off their balances? Could it be a sign that consumer financial health is deteriorating?   Plus, Kiah and Alex also tackle government lending programs in fintech, what makes The Bancorp’s business model so great, and the case for making CDs sexy again. And last but not least, Kia goes off on why these absurd fintech acronyms need to stop.    Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   Follow Kiah: LinkedIn: https://www.linkedin.com/in/khaslett/ Twitter: https://twitter.com/khaslett   Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson

Was Zelle a stupid way of introducing real-time payments? Is OpenAI’s CEO going all in on making Minority Report a reality? And has Alex secretly been a Swifty this whole time? On this month’s Fintech Recap, Alex and cohost Jason Mikula, dissect the right way to add monetization and value to real-time money movements and debate if Zelle missed a valuable opportunity to drive revenue. Should instantaneous money movement be a basic human right?  Then, the guys discuss the battle of credit card interchange fees, debit card processing for marijuana dispensaries, and Sam Altman’s vaguely dystopian vision of the future. Do we really need crypto incentives for a retinal-based global form of identification to separate us from artificial intelligence when we’re living off universal basic income? Can we just agree we’re not there yet, Sam?  And stay tuned for this week’s “Can’t Let it Go” segment!   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   Follow Jason: Substack: https://substack.com/profile/4867166-jason-mikula Twitter: https://twitter.com/mikulaja?s=20 LinkedIn: linkedin.com/in/jasonmikula   Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson

The number of independent workers in Brazil is surging, but still, full employment benefits elude most contract workers. How can this problem be fixed?  In this week’s pod, Alex is taking a deep dive into the world of Brazilian fintech to unpack the state of embedded insurtech with Isaac Matzner, co-founder of Teddy.   They discuss the differences between employment benefits in America versus Brazil, dissect the reasons why both Brazilian and Western insurance companies need to find value beyond pricing, and envision what a sustainable model should look like for the future of embedded finance. Then, the two spend a few minutes chatting about the joys of fatherhood.    0:00 Intro and Explaining Teddy 8:35 Fintech in Brazil 15:32 Adding Value to Insurance 24:16 Embedded Insurance 34:26 Believing in an Embedded Finance Future 42:40 Lessons From a Startup 42:40 Parenting and Outro   Check Out Teddy:  https://www.teddy.com.vc Follow Isaac:   LinkedIn: https://www.linkedin.com/in/isaac-matzner-78b9633/   Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/

In this month’s “Not Fintech Investment Advice” with Simon Taylor, where Alex and Simon dissect the latest and greatest fintech companies on the market, the guys dissect Noodle.shop’s ploy to be the premier mobile-first solopreneur super app. While it’s reminiscent of the early days of Square, can it develop its own set of creator incentives and create a unique experience? Then, Alex and Simon discuss whether Crux’s plan to transact and manage tax credits for clean energy developers will prove to be an effective wedge before diving into whether or not Vesta will help lenders build a better mortgage journey and why Tint’s embedded insurance system is building new value for its customers.  And, as always, don’t miss out on Alex and Simon’s future manifestations for fintech at the end!   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/   Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson

It’s time for another round of Bank Nerd Corner with Alex and special guest host Kiah Haslett, and thankfully, only one bank has collapsed since its return. Kiah and Alex are geeking out on all the latest news, like MOVEit’s massive data breach, which highlights the relevance of third and fourth-party risks. With over 140 organizations hacked and 15.5 million people’s data compromised, exactly how many disclosures should be released relative to the victims?  Plus, they tackle why there’s about to be an explosion of bank M&A deals happening in the near future, debate if FedNow’s instant money transfers will make banking more fragile than ever, and answer whether or not fintech is actually winning the deposits war.   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   Follow Kiah: LinkedIn: https://www.linkedin.com/in/khaslett/ Twitter: https://twitter.com/khaslett   Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson

Our favorite fintech obsessive is back from parental leave, and he’s ready to tackle all of the latest fintech news you might have missed from the last couple of weeks with fellow obsessive and fintech newsletter writer, Jason Mikula.  Alex and Jason break down the latest announcement from Goldman that they’re in talks to offload their partnership with Apple to American Express. What’s the reasoning for this abrupt reversal in an otherwise successful launch of the Apple Savings Feature? And is it the final straw in the unraveling of Goldman’s consumer ambitions, or is Apple just a hard partner to work with?   Then, Alex and Jason cover the surging interest in data fraud consortiums, the leaky funnel surrounding middleware BaaS platforms, and one of the worst FDIC false claims situations Jason has ever seen.  Plus, is crypto finally cannibalizing itself with the latest launch of Justice tokens?    Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson

What happens when $270 billion of commercial mortgages expire and mature?  In this week’s Bank Nerd Corner, Alex chats with Managing Editor at Bank Director, Kiah Haslett, about the latest in fintech news, and today they’re tackling what might happen to small banks now that commercial real estate companies are faced with refinancing at significantly higher interest rates.  Plus, what’s the outcome for banks like First Republic Bank, who aren’t in the immediate throes of a liquidity crisis but aren’t really profitable either? Can they simply ride it out as they limp along?  Then, stay tuned as Kiah and Alex discuss the reasons why bank regulators aren’t always on the same page and whether or not Apple can actively pull in deposits and compete with banks.   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   Follow Kiah: LinkedIn: https://www.linkedin.com/in/khaslett/ Twitter: https://twitter.com/khaslett   Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson

On this week’s podcast, Alex is joined by the wise and powerful Simon Taylor, who’s taking a break from the dreary UK weather to break down a few of the most promising fintech startups and banking as a service platforms. How does Zamp’s outsourced treasury and finance team have a structural advantage in the marketplace? Can ProductFi deliver on its promises to reach underserved communities and still manage to scale? Will Playbook make good on its promise to democratize access to tax advantages for the rest of the 99%?  And how is a Brazilian fintech company utilizing chatbot technology to help 25 million plus self-employed citizens?  Tune in to discover how these innovative companies are disrupting the financial industry and changing the way we think about banking and finance!   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/   Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson

In this special, four-part series, Fintech Takes’ Alex Johnson explores payroll connectivity from a variety of perspectives.    In this episode, Argyle GM Justin Stolzenberg and Column Tax co-founder Gavin Nachbar sit down to chat about the next generation of income tax products and how payroll APIs pave the way for a myriad of innovative use cases.   They discuss how tax products like Column Tax are changing the root function of financial advisors by dispensing real-time, integrated tax advice to consumers and bringing large amounts of data together in a user-centric, problem-centric way.   What other new use cases will these products continue to unlock? And, how are embedded tax solutions addressing consumer market trends such as increasing sources of income and continuous access to payroll data?      Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   Follow Alex:    LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson   Follow Gavin:    LinkedIn: https://www.linkedin.com/in/gavinnachbar/   Follow Justin    LinkedIn: https://www.linkedin.com/in/justin-stolzenberg-128231112/   Do more for less with Argyle.   Power the digital experiences that drive performance across the customer journey with industry-leading payroll coverage. Automate income verifications, seamlessly fund bank assets, and leverage real-time work to enhance products.    Sign up today and start building your business.   Go to https://argyle.com for more information. Timestamps: 0:00 Intro 2:20 Strategic Verticals at Argyle 7:57 Mapping Out Column Tax 11:04 Unlocking New Use Cases 13:10 Continuous Access to Data 16:52 The Issues with Multiple Jobs 18:57 Consumer Market Trends 21:21 B2B & B2C Embedded Model 24:00 Thinking About Balance 28:10 Looking into the Future

In this special, four-part series, Fintech Takes’ Alex Johnson explores payroll connectivity from a variety of perspectives.   In today’s episode, John Hardesty and Kyle Green talk with Alex about how payroll connectivity streamlines the mortgage lending process, making it more straightforward than ever before for borrowers and lenders alike.    As a GM of Mortgage at Argyle, John gives his insights into the cost structure of mortgage lending, the obstacles facing the employment verification process, and how regulators benefit through increased access to payroll data.   Meanwhile, Kyle, a Senior Product Manager for Simple Nexus, shares his unique opinions about the user experience of mortgage lending technology and the common pain points along the employment verification process.   Plus, what do both envision for the future of mortgage lending technology?   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/     Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson   Follow Kyle:  LinkedIn: Hardesty   Follow John: LinkedIn: https://www.linkedin.com/in/john-hardesty-5aa34672/   Do more for less with Argyle.   Power the digital experiences that drive performance across the customer journey with industry-leading payroll coverage. Automate income verifications, seamlessly fund bank assets, and leverage real-time work to enhance products.    Sign up today and start building your business.   Go to https://argyle.com for more information. Timestamps: 0:00 Intro 3:32 Mortgage as an Industry 10:31 Cost Structure of Mortgage Lending 14:44 Verification 18:32 Historical Background of Verification 24:50 Consumer Permission/Payroll Access 32:12 The Changing Nature of Employment 39:35 Regulators and Technology 44:45 The Future of Mortgage Lending

In this special, four-part series, Fintech Takes’ Alex Johnson explores the wide-reaching implications of programmatic, consumer-permissioned access to payroll data.    In this episode, Alex chats with Matt Gomes, GM of Consumer Lending and Banking at Argyle, and Jonathan Katz, VP of Client Development at Amount, about how payroll data is transforming the lending process and unlocking innovative new product concepts.   They tackle why banks should use payroll data to drive higher levels of automation and provide a better customer experience, how credit reports are inherently flawed (and why change is necessary), and how payroll connectivity helps lenders make better decisions.   Plus, Jonathan and Matt offer their predictions for what consumer lending will look like in the near future.    Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/     Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson   Follow Matt: https://www.linkedin.com/in/matthewgomes/?originalSubdomain=uk   Follow Jonathan: https://www.linkedin.com/in/jonathankatz4/   Do more for less with Argyle.   Power the digital experiences that drive performance across the customer journey with industry-leading payroll coverage. Automate income verifications, seamlessly fund bank assets, and leverage real-time work to enhance products.    Sign up today and start building your business.   Go to https://argyle.com for more information. Timestamps: 0:00 Intro 2:23 Lending 10:21 Gaps in Credit Reports 20:36 Integrating Data with Lenders 26:30 The Compliance Aspect of New Data 33:39 The Nuances of Actual Income 36:28 Consumer Verification 41:52 Where Are We Going Next?

Fintech Business Weekly publisher Jason Mikula joins Alex to discuss the latest news in fintech and banking.   In this week’s episode, they dissect Apple’s high-yield savings account, discuss how the Netherland-based neobank Bunq will do in the U.S., and name their big takeaways are from Plaid’s newly launched real-time payment capability.   And Jason brags about windmills.   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   Follow Jason: Substack: https://substack.com/profile/4867166-jason-mikula Twitter: https://twitter.com/mikulaja?s=20 LinkedIn: linkedin.com/in/jasonmikula   Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson

In this special, four-part series, Fintech Takes’ Alex Johnson explores payroll connectivity from a lending, mortgage, and emerging technology perspective.    In part one, Alex sits down with Argyle founder and CEO Shmulik Fishman to dissect the evolution of the modern payroll and discover how payroll connectivity companies like Argyle are pushing the boundaries of data sharing between consumers and businesses.   They also chat about the role of data privacy in payroll systems, why businesses are slowly shifting away from the reliance on Equifax for information, and the importance of the consumer experience in payroll connectivity technology.    Plus, find out why Shmulik is all in favor of deleting the pay stub.    Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson   Follow Shmulik: LinkedIn: https://www.linkedin.com/in/shmulik/ Personal Website: https://shmulikfishman.com   Do more for less with Argyle.   Power the digital experiences that drive performance across the customer journey with industry-leading payroll coverage. Automate income verifications, seamlessly fund bank assets, and leverage real-time work to enhance products.    Sign up today and start building your business.   Go to https://argyle.com for more information. Timestamps:   0:00 Intro 2:40 Payroll Data Connectivity 6:15 What is Payroll Data? 9:44 Challenges of Collecting Payroll Data 12:30 Data Privacy in Payroll 17:51 Moving Away From Equifax 20:56 The Consumer Payroll Experience 26:27 The Lending Perspective 31:32 Friction and Self Selection 34:36 Building Coverage 38:59 Conversion Rates 40:50 Read and Write Access 45:36 Regulatory Support            48:09 Looking into the Future 50:45 Future Episode Tease

Co-founder of Bloom Money, Nina Mohanty, drops by the podcast to discuss just how many unsolved problems remain in fintech and financial services.   She and Alex talk about a few of the most notable unsolved problems including credit invisibility, the inaccessibility (and unsexiness) of home ownership, and why the Western banking system is largely unequipped to support migrants and refugees.   6:10 Unsolved Problems in Fintech & Credit Invisibility 17:40 Non-Consumer-Facing Credit Methods 20:33 Social Media, Money, and Happiness 29:00 Mortgages and Fintech 40:45 Immigration and Financial Services  52:17 Outro   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   Follow Nina: LinkedIn: https://www.linkedin.com/in/ninamohanty/   Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson

With the benefit of some hindsight (finally), what are the big takeaways from SVB?   Kiah Haslett, managing editor of Bank Director, is in the studio to chat with Alex about why the SVB collapse is redefining how we think about “safe” banking.    They explain how a herd mentality and poor time management culminated in SVB’s failure and dissect why a safe bank could actually contain so much risk.    Plus, Kiah and Alex discuss why the stigma surrounding the Federal Reserve Window is so great and debate whether or not banks can be good at both innovation and risk management.   Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/   Follow Kiah:    LinkedIn: https://www.linkedin.com/in/khaslett/ Twitter: https://twitter.com/khaslett   Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson  Twitter: twitter.com/AlexH_Johnson  0:00 Intro 6:29 SVB Failure 15:19 What Makes a Bank Safe? 19:36 Running Out of Time 24:12 Other Banks Facing Similar Issues to SVB 29:42 BaaS, Neobanks, and FinTech 34:50 Wait— what? (Federal Discount Window) 53:37 Choosing Between Innovation and Risk Management

What fintech companies should you be keeping a close eye on? Kicking off season 3, Alex is joined once again by Simon Taylor, writer of the Fintech Brainfood newsletter, for another Not Fintech Investment Advice! Podcast. The pair are live at the Fintech Meetup conference in Las Vegas. Discover how Portabl is taking on Apple in the digital identity space, how Getmomo has entered the rental market at just the right time, and why underwriting is Parker’s secret sauce Plus, Alex and Simon’s roundup of the Fintech Meetup event. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson Follow Simon:  LinkedIn: .linkedin.com/in/sytaylor/ Twitter: https://twitter.com/sytaylor

Join Alex and co-host Jason Mikula at the Fintech Meetup conference, live from Vegas. They get into conversation with a very special guest, Jon Lear, the President and Co-founder of Fintech Meetup about issues surrounding trust in large financial institutions, the latest news on SVB, and the evolution of BaaS in Europe. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ Follow Jon: LinkedIn: linkedin.com/in/jonlear/ Twitter: https://twitter.com/jonlear Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson Follow Jason:  LinkedIn: linkedin.com/in/jasonmikula Twitter: https://twitter.com/mikulaja

This is a special one as Alex gets into conversation with Nicole Casperson, host of podcast Humans of Fintech and founder of the Fintech is Femme newsletter. Alex and Nicole talk community building at this online event, getting into questions around fintech inclusivity, discussing whether B2C fintech is dead (or should be), and how Gen Z and missional values need to align. Plus you’ll also hear questions from the audience, including the unsexy parts of banking that fintech needs to look at next. Follow Alex: LinkedIn: .linkedin.com/in/alexhjohnson/ Twitter: https://twitter.com/AlexH_Johnson Follow Nicole: LinkedIn: linkedin.com/in/nicole-casperson-0820a5133/ Twitter: https://twitter.com/nicolecasperson Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Friday: https://workweek.com/brand/fintech-takes/ 00:00 Intro 03:36 Getting Into Real Talk 09:25 Is B2C Fintech Dead? 12:58 Habit Creation 19:09 Integrating Behavioral Finance 25:09 Paycheck-to-Paycheck Living 27:07 The DEI Transparency Report 33:26 The Generation That Cares 35:25 Aligning Mission To Work 41:53 Make Money, Solve Societal Problems

Why is fintech heading into a period of consolidation and contraction? Answering this question and more is Alex’s guest, Sarah Kocianski. Sarah is an experienced fintech strategist and research analyst, based in London with over a decade of experience in fintech. Alex and Sarah bounce around some ideas in the format of the game show, Jeopardy (which, being British, Sarah had to look up). They discuss potential increases in banking regulation, why macroeconomics are going to hurt the buy-now-pay-later space, and the types of companies interested in making acquisitions. Follow Sarah: LinkedIn: www.linkedin.com/in/sarahkocianski/ Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Friday: https://workweek.com/brand/fintech-takes/ Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson

How can you fix a broken financial model? This question and more answered in the latest Bank Nerd Corner episode. Alex is joined by Kiah Haslett, Managing Editor at Bank Director. They get into some of the headlines and news that have caught their attention over the last few weeks, including a worldwide chip shortage for bank cards, ModernFi’s fintech marketplace and why FIS can’t get Worldpay to work. They also get to nerd out trying to answer an impossible fintech question on who, exactly, public utilities are for? Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Friday: https://workweek.com/brand/fintech-takes/ Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson Follow Kiah: LinkedIn: https://www.linkedin.com/in/khaslett/

This is part two of a special crossover episode with fintech friends Reggie Young and Matt Janiga, hosts of the wonderful Fintech Layer Cake podcast.  In this episode, Alex, Jason, Matt, and Reggie dig into the weeds of the Durbin Amendment and its effect on competition, the harsh realities of account-to-account payments, and the changing relationship between fintechs and banks. Plus, the four play their very own version of Who’s Coming to Dinner. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson Follow Jason:  LinkedIn: linkedin.com/in/jasonmikula Twitter: https://twitter.com/mikulaja Follow Reggie: LinkedIn: linkedin.com/in/reginaldcyoung/ Twitter: https://twitter.com/ReggieCYoung Follow Matt: LinkedIn: linkedin.com/in/mwjaniga/ Twitter: https://twitter.com/regulatorynerd

What fintech companies do you need to know about? Alex is joined by Simon Taylor, writer of the Fintech Brainfood newsletter, for another Not Fintech Investment Advice! podcast. Discover why now is an interesting time to build a credit workflow tool, why sometimes a corporate credit card isn’t necessary for an expense management product, and why franchising may be the key to scaling up proptech innovations.    Plus, you’ll hear Alex and Simon’s Fintech wishlist. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson Follow Simon:  LinkedIn: .linkedin.com/in/sytaylor/ Twitter: https://twitter.com/sytaylor

Take a look back at all the big developments in fintech over February, from BNPL to crypto to outright ponzi schemes! Alex is joined by Jason Mikula, writer of the Fintech Business Weekly newsletter. They take a deep dive into Affirm’s horrific quarter, the state of Apple’s BNPL offering, and the latest round of enforcement activity in crypto. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson Follow Jason:  LinkedIn: linkedin.com/in/jasonmikula Twitter: https://twitter.com/mikulaja

Sorting out hype from reality is one of the hardest jobs in fintech. Frank Rotman, Founding Partner and Chief Investment Officer at QED Investors, joins Alex on today’s episode to do exactly that. Alex and Frank dig into what went wrong with a recent fintech acquisition by JP Morgan Chase and how investors can do a better job spotting founder fraud. They apply first principles thinking to a bunch of cliched fintech predictions, including ones on ChatGPT, BNPL, and cashflow underwriting. And finally, Frank faces a lightening round of quick questions, including what he’d change in financial services if he could wave a magic wand. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Friday: https://workweek.com/brand/fintech-takes/ Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson Follow Frank: LinkedIn: https://www.linkedin.com/in/frank-rotman/ Twitter: https://twitter.com/fintechjunkie

How did banks do in Q4 2022 and how is 2023 shaping up?  Alex is joined by Kiah Haslett, Managing Editor at Bank Director. They get into some of the headlines and news that have caught their attention over the last few weeks, including bank earnings and Jiko offering easy access to T-Bills. They also get to nerd out on some bank history, and pose an impossible-to-answer question. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Friday: https://workweek.com/brand/fintech-takes/ Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson Follow Kiah: LinkedIn: https://www.linkedin.com/in/khaslett/

Which fintech companies do you need to know about? Alex and guest, Simon Taylor, turn the spotlight on four companies that caught their attention this month and talk about the larger trends behind these companies. Simon is the writer of the Fintech Brainfood newsletter. He and Alex dive into four interesting companies disrupting investing, payments, mortgage lending, and creator fintech.  Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Friday: https://workweek.com/brand/fintech-takes/ Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Twitter: https://twitter.com/sytaylor Timestamps: 00:00 Intro 01:43 Still NOT Fintech Investment Advice 02:22 Unpacking The Offer 05:20 Simon’s Rant 09:11 Keeping Users On Platform 10:05 Account To Account Payment Powered By Open Banking 19:43 Buy Now, Pay Later Model 21:04 The Fintech Disruptor 23:59 Banging The Drum For Long Term Benefits 32:01 The Future Of Mortgage Lending

Kicking off season 2 Alex and co-host Jason Mikula get straight into the Fintech news making waves. From Revolut’s latest super-premium offer, what’s really behind Capital One’s layoffs, and why Robinhood is basically a drunk college kid. All the fintech news and searing analysis from two of the sharpest minds in the business. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson Follow Jason: LinkedIn: https://www.linkedin.com/in/jasonmikula/ Twitter: https://twitter.com/mikulaja Timestamps: 00:00 Intro 01:33 The Revolut Rollout 03:33 But What’s The Point? 06:50 The Non-Reality Playbook 09:35 Throwing Spaghetti At The Wall 15:48 Meet The Chief Sleuthing Officer 17:59 Chime’s Thoughtful Growth Strategy 24:08 The Pro Innovation Approach 26:40 An Outrageously Popular Newsletter 34:19 Robinhood As A College Kid

We live in the golden age of Fintech, with companies springing up all over the place. The pressure to stay ahead of the curve is immense and it’s easy to lose track of your mission when you’re struggling to keep up with the latest trends. That’s when you need a Fintech nerd. Alex Johnson is the creator of the Fintech Takes newsletter, host of this podcast, and self-confessed Fintech nerd. He talks to some of the most knowledgeable nerds in the business about the latest Fintech trends, emerging companies you need to keep tabs on, and all the Fintech news that matters. Be part of a community exploring the fun side of Fintech, answering your questions and always staying curious. Each week you’ll hear expert analysis and fascinating conversations between Alex and one of his expert co-hosts, a Fintech operator working right at the coal face. The second season drops soon with new episodes every week. Be sure to subscribe wherever you get your podcasts.

In this look back over October’s Fintech news, find out why Money Lion fell foul of regulators, and major takeaways from the CFPB’s Buy Now, Pay Later report. Alex is joined by Jason Mikula, writer of the Fintech Business Weekly newsletter. They get into Money Lion’s lawsuit woes, why the simplicity of Buy Now models is a strength, and take a deeper dive into Walmart’s checking account offer. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson Follow Jason:  LinkedIn: linkedin.com/in/jasonmikula Twitter: https://twitter.com/mikulaja

An open finance economy has the potential to benefit millions of people. Find out how Jim Magats is building systems that change lives. Alex and Jim get into how he helped PayPal rebuild trust with the bank, why being on the customer’s side always wins, and why you should never sacrifice customer experience for innovation. Follow Jim: LinkedIn: linkedin.com/in/jim-magats-3601931 Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson Alex is a Workweek friend, working together to produce amazing podcasts. Find out more, visit: www.workweek.com

Join Alex in the first of his live podcasts, with some seriously spicy takes from his guests. Find out why Jason believes banking as a service is BS and why he’s bought the hot sauce with him. The show comes from live from Colorado where Alex, Jason and Adam were recording during the Fintech Devcon 2022 event. They get into why BAAS is broken, why disruption doesn’t work without a plan, and how fintech solutions are being presented in a whole new way, as part of an ongoing narrative. With plenty of hot takes (and hot wings), join Alex and the panel for a great discussion on the latest fintech trends. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson

When you don’t have enough credit data it’s impossible to get a mortgage, loan or even a credit card. Misha is on a mission to bring financial equity to millions of Americans. Find out how. Between 50 and 70 million people in the US don’t have enough data built up in the credit system to access financial products. The barrier is particularly high for recent immigrants to the US. Nova Credit is solving the problem by allowing people to bring their credit history with them. Alex and Misha get straight into the heart of the issue when it comes to accessing global credit data, how Credit Nova is helping bridge the gaps, and how he persuaded big finance that consumers should be the owners of their own data. Follow Misha: LinkedIn: linkedin.com/in/mishaesipov Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson Alex is a Workweek friend, working together to produce amazing podcasts. Find out more, visit: www.workweek.com

Since 2013, 70 billion records have been stolen or compromised and that’s hit businesses hard. But NeuroID has a solution. One that does impact customer experience.  How do you know someone is who they say they are? Neuro ID is leveraging neuroscience technology to create a frictionless answer, saving fintech companies time and money. Meet Jack Alton, CEO of NeuroID. He and Alex jump straight into it, discussing why if you think your identity hasn’t been stolen, you probably just don’t know about it yet, how NeuroID actually works, and how his company is reconnecting fintechs to the humans on the other side of the screen. You’ll also hear Jack’s take on why poor customer experience drives potential customers away forever. Follow Jack: LinkedIn: linkedin.com/in/jackalton Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson Alex is a Workweek friend, working together to produce amazing podcasts. Find out more, visit: www.workweek.com

How is TripActions Liquid giving employees the best travel experience possible? Meet Michael Sindicich, the GM taking his time to create frictionless solutions. Welcome to the first episode of The Fintech Factor, the podcast exploring cutting-edge Fintech companies, and what their point of differentiation looks like. Host Alex Johnson and Michael, GM of TripActions Liquid, get into how his company is automating the whole expense management process, what makes TripActions Liquid different from other products in the space, and the years it took to get the business model just right. You’ll also hear how a travel company can survive a pandemic and Michael’s hot take on why you should charge for a better product, even when your competitors are offering it for free. Follow Michael: LinkedIn: linkedin.com/in/michael-sindicich-97513879 Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ Follow Alex:  LinkedIn: linkedin.com/in/alexhjohnson Twitter: twitter.com/AlexH_Johnson Alex is a Workweek friend, working together to produce amazing podcasts. Find out more, visit: www.workweek.com

We live in the golden age of Fintech infrastructure and with a wealth of tools and APIs, it’s quick and easy to start a fintech company. But this low bar comes at a cost. When everyone’s using the same tools, how can you build a company with long-term competitive differentiation built into it? Alex Johnson wants to know too and as the host of The Fintech Factor, he’ll be asking this question to founders of cutting-edge Fintech companies, discovering what their point of differentiation looks like. With inspiring guest interviews over 30 minutes and Alex’s unique takes, this is the podcast for aspiring Fintech founders to work out how to stand out in a crowded space. Here’s how each episode breaks down. Alex sets the scene, placing the company in the context of the Fintech landscape, before digging into the guest’s background and how they got into the space. Next comes the meat, where we understand what sets the company apart from the rest and the challenges they face getting to that point. Finally, Alex wraps up with the guest’s unique perspective on what’s on the Fintech horizon.