Is AI working? + JP Morgan's Coach AI + Microsoft's Empire Strikes Back + Google Finance's AI Reboot
Podcast: AI for AdvisorsPublished On: Tue Sep 02 2025
Description: We unpack the hype vs. reality of enterprise AI, why that viral “95% of AI pilots fail” headline was misleading, and where adoption is actually working—especially when human teams and focused, vertical tools move in lockstep. We also compare healthcare’s scribe wave with wealth management, and spotlight emerging tools from big banks and big tech. 00:00 Debunking LinkedIn Studies01:11 The State of AI: Is It Working? — AI Adoption Challenges and Insights — The Role of Human Support in Technology01:25 Integrating Technology and Human Resources05:16 Future of AI in Wealth Management08:04 Healthcare and Finance: A Comparative Analysis14:01 Emerging AI Tools in FinanceKey TakeawaysHeadlines ≠ data. The widely shared “95% failure” stat conflated not attempting custom AI with failing at it; vertical, domain-specific deployments show materially better outcomes. Humans x AI > either alone. Firms that add trained support staff alongside tech see greater revenue and well-being than those chasing tool count alone. Point-tool fatigue is real. Frankenstacks (10–15 tools stitched together) erode compliance and morale; plan broader platforms from day one—even if you ship features progressively. Healthcare offers a preview. Epic’s AI scribe push signals what happens when AI is embedded in the system everyone already uses; expect similar dynamics in finance as core platforms bundle AI. Independents need a plan. As large banks roll custom AI (e.g., internal assistants for discovery and analysis), RIAs and broker-dealers must decide: build, buy vertical, or ride bundles from Microsoft/Google. Enjoying the show? Subscribe, share with a colleague, and ping us if you’d like to be a guest—we’re lining up voices from wealth, healthcare, and AI tooling. Get in touch with the hosts: Mark Heynen & James Cantwell
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