Ex-Insurance Adjuster Reveals How Claims REALLY Get Paid | Matt Morgan
Ex-Insurance Adjuster Reveals How Claims REALLY Get Paid | Matt Morgan  
Podcast: Roofing Insights Podcast
Published On: Mon Dec 22 2025
Description: In this episode, Dmitry talks to Matt Morgan of Chad Wilson Law Firm. ============================Have denied claim? Consult with https://cwilsonlaw.com/ Contractors I recommend: https://directorii.comDmitry’s coaching program: https://roofing-school.comHave a question? Text me: 612-558-4881Connect with Dmitry: https://dmitrylipinskiy.com/Best Deals on Underlayment: https://BemDirect.comRoofing Insights T-shirts - https://roofinginsightsstore.com/============================Insights00:00 – Chad T. Wilson Law Firm00:22 – Coming Up...01:02 – Introductions, Background & Setting the Stage04:18 – Getting Started in Roofing & Early Lessons09:55 – Field Experience vs. Office Decisions15:40 – Sales, Trust & Customer Expectations21:30 – Hiring, Training & Building the Right Team27:10 – Leadership Mistakes & Hard Business Lessons33:05 – Marketing, Branding & Standing Out Locally39:22 – Operations, Systems & Daily Accountability45:40 – Scaling Challenges & Growing Without Chaos52:18 – Industry Changes & Where Roofing Is Headed58:30 – Personal Growth, Mindset & Work–Life Balance01:05:12 – Advice for New Contractors01:11:20 – Final Thoughts, Takeaways & Closing Remarks============================Let's Connect:Facebook: http://bit.ly/RoofInFBFb group: https://bit.ly/RI-private-FB-groupInstagram: http://bit.ly/RoofInIGTwitter: http://bit.ly/RoofInTWLinkedIn: https://bit.ly/RI-LinkedIn============================