The BBB Is A Lie | Brian McSteen
The BBB Is A Lie | Brian McSteen  
Podcast: Roofing Insights Podcast
Published On: Wed Apr 01 2026
Description: Dmitry talks to Brian McSteen about his battle against leadership at the Better Business Bureau (BBB) after 10 years with an A+ rating went down the drain. ============================Today's guest:Brian McSteenMcAllen Roofing: https://mcallenroofing.com/============================Dmitry’s coaching program: https://roofing-school.comHave a question? Text me: 612-558-4881Connect with Dmitry: https://dmitrylipinskiy.com/Contractors I recommend: https://directorii.comBest Deals on Underlayment: https://BemDirect.com============================Insights00:00 – Coming Up...01:00 – Brian McSteen Background02:02 – How He Got Accredited with the BBB04:20 – Is the BBB Rating System Manual?05:07 – Becoming an Advocate & Joining the Board07:22 – The Houston BBB President08:01 – Challenging BBB Policies (Door-to-Door Ban)10:10 – Conflict Escalates with BBB Leadership12:33 – Impact on Leads, Revenue & Reputation14:13 – Legal Action & Escalation to Higher Authorities17:30 – Massive Business Losses After Storm Opportunity19:55 – Questioning Leadership & Credibility20:29 – Final Thoughts on Power, Influence & Accountability============================