Transforming Revenue Cycle Through Innovation and AI with Heather Dunn
Podcast: Becker’s Healthcare PodcastPublished On: Sun May 10 2026
Description: In this episode, Heather Dunn, MBA, FHFMA, CHFP, EHRC, CRCR, Senior Vice President, Revenue Cycle at Novant Health, shares how her team is redesigning the revenue cycle with a focus on technology, efficiency, and team engagement. She also discusses key trends including price transparency, capacity challenges, and the growing role of AI like voice technology in improving patient access and financial experience.
The note was deleted
The note was saved
Your message was sent