Reed Smith, Chief Consumer Officer at Ardent Health
Reed Smith, Chief Consumer Officer at Ardent Health  
Podcast: Becker’s Healthcare Podcast
Published On: Fri Nov 07 2025
Description: In this episode, Reed Smith, Chief Consumer Officer at Ardent Health, discusses how health systems can reduce friction in the patient journey, balance innovation with practicality, and use data and technology to create seamless, consumer-centered healthcare experiences.