Using Data and Empathy to Elevate Patient and Family Experience with Dr. Peggy Greco and Rachel Hamilton
Using Data and Empathy to Elevate Patient and Family Experience with Dr. Peggy Greco and Rachel Hamilton  
Podcast: Becker’s Healthcare Podcast
Published On: Thu Nov 20 2025
Description: In this episode, Dr. Peggy Greco of Nemours Children’s Health and Rachel Hamilton of NRC Health, discuss how their organizations use equity centered data, communication tools, and patient voice to close experience gaps and improve outcomes for children and families.This episide is sponsored by NRC Health.