Keisha Downes, MBA-HM, RN, CCDS, CCS, Vice President of Mid-Revenue Cycle at Beth Israel Lahey Health
Keisha Downes, MBA-HM, RN, CCDS, CCS, Vice President of Mid-Revenue Cycle at Beth Israel Lahey Health  
Podcast: Becker’s Healthcare Podcast
Published On: Sun Nov 09 2025
Description: In this episode, Keisha Downes, MBA-HM, RN, CCDS, CCS, Vice President of Mid-Revenue Cycle at Beth Israel Lahey Health, discusses the rapid evolution of AI and automation in revenue cycle management, the shift toward proactive claim processing, and how technology and teamwork are helping streamline operations and strengthen financial performance across the system.