Faking Your Emotions at Work
Faking Your Emotions at Work  
Podcast: Worklife with Adam Grant
Published On: Wed Apr 04 2018
Description: You manage your own emotions at work—and your coworkers’ and customers’ emotions too. How do you do that without burning out? To find out how to get into character, deliver a great performance, and avoid exhaustion, Adam talks with actor John Lithgow and takes you inside the call center at Zappos and the hospitality philosophy of an acclaimed restauranteur. This episode is brought to you by Accenture, Bonobos, JPMorgan Chase & Co., and Warby Parker.Find the transcript at: go.ted.com/worklifeemotionsFor the full text transcript, visit ted.com/podcasts/worklife/worklife-with-adam-grant-transcriptsFor a chance to give your own TED Talk, fill out the Idea Search Application: ted.com/ideasearch.Interested in learning more about upcoming TED events? Follow these links:TEDNext: ted.com/futureyouTEDAI Vienna: ted.com/ai-viennaTEDAI San Francisco: ted.com/ai-sf Hosted on Acast. See acast.com/privacy for more information.