#47: The Fisherman’s Dilemma and Three Types of Customer Loyalty
#47: The Fisherman’s Dilemma and Three Types of Customer Loyalty  
Podcast: The Trusted Guide Podcast with Mark Slatin
Published On: Sat Aug 26 2023
Description: Imagine lining up everything just right to land the best fishes only to discover, you lose your entire harvest because of a simple miss.The fisherman's dilemma applies to the customer experience. See if you can relate.