Within the Trenches Ep 667
Within the Trenches Ep 667  
Podcast: Within the Trenches
Published On: Wed Aug 19 2026
Description: Episode 667 features Jen, a Dispatch Coordinator with Cass County Sheriff's Department, MI. Sponsored by RapidSOS - Facebook | LinkedIn | X | Web Episode topics – Jen's early influences and journey into public safety dispatching Evolution of technology and the dispatch center, from dot matrix printers to gaming monitors Handling critical and emotionally challenging calls and their long-term impact The importance of mentorship, humility, and celebrating wins in the dispatch center Navigating retirement, identity, and mental health in a demanding 911 career If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.