Top Episodes for "human agents"
How AI Voice Agents Are Replacing IVRs and Redefining Customer Experience // REPOST
Fri Apr 03 2026 Strong Match
EP: 377 The Dragon in Eden: Monsters, Chaos, and Humanity with Dr. Manny Arango
Tue Dec 02 2025 Strong Match
Why AI Will Transform Customer Experience: Cresta CEO Ping Wu and Sequoia’s Doug Leone
Tue Oct 14 2025 Strong Match
#777: Cisco's Chang Chang on how AI is turning the contact center into a profit center
Mon Dec 01 2025 Strong Match
The Trick to Aligning Tech, People & Process for Operational Success
Wed Aug 27 2025 Strong Match
AI Isn’t the Problem! Why AI Adoption Fails at Work (95% Get Zero ROI) | Jay Kiew
Sat Jan 17 2026 Strong Match
#785: Avaya CTO David Funck on building persistent memory of the customer with AI
Wed Dec 17 2025 Good Match